Dalmar Motors

I just leased a 2026 Tiguan Comfortline R-Line and I’m beyond pleased. Philip made this transaction seamless and was professional, respectful and a great communicator. I highly recommend working with Phil beyond pleased. Philip made this transaction seamless and was professional, respectful and a great communicator. I highly recommend working with Philip and Dalmar for your next lease or purchase! More

I have been servicing my vehicles at Dalmar Motors for approximately 11 years (previously my Jetta and currently my 2022 Tiguan). Unfortunately, my recent experience regarding a coolant issue has been ve approximately 11 years (previously my Jetta and currently my 2022 Tiguan). Unfortunately, my recent experience regarding a coolant issue has been very disappointing. On November 20, 2025, during a routine service visit, the invoice indicated that the coolant level was “Full.” However, on January 30, 2026, while driving in extreme winter conditions (around -30°C), the red coolant warning light appeared. When I checked the vehicle, the coolant reservoir appeared to be completely empty. As a vehicle owner (not a professional mechanic), I checked the engine area and did not observe any obvious signs of coolant leakage, but I cannot determine the exact cause. I also checked the engine oil by wiping a small amount on a paper towel and did not notice any unusual discoloration. When I spoke with the service manager by phone, I was told that this situation “can happen.” However, when I requested that explanation in writing via email, my request was declined. I also contacted Volkswagen Canada, but after nearly a month of waiting, I was advised to resolve the matter directly with the dealership. Following that advice, on March 2, I sent a formal email to the Service Manager, General Manager, and Dealer Principal at Dalmar Motors, but I have not received any response. After 11 years of trusting this dealership for my vehicle service, the lack of communication and accountability has been very disappointing. Because of this situation, I will be filing a complaint with OMVIC to ensure my consumer rights are protected. More

We had a wonderful experience with the purchase of our first VW! Tommy was amazing to work with. He was knowledgeable, comfortable and made us look no further than your dealership. We will recommend you t first VW! Tommy was amazing to work with. He was knowledgeable, comfortable and made us look no further than your dealership. We will recommend you to everyone and will be back ourselves. Thank you for taking such good care of us! More

Tom was great to deal with! He was so knowledgeable, helpful and so easy to deal with. He made the buying experience for me very positive. Would recommend him to anyone! He was so knowledgeable, helpful and so easy to deal with. He made the buying experience for me very positive. Would recommend him to anyone! More

BUYER BEWARE FROM DELMAR MOTORS I had a very disappointing experience with Dalmar Motors in London, ON. I purchased a vehicle from them that was sold with non-functioning heated seats. The issue disappointing experience with Dalmar Motors in London, ON. I purchased a vehicle from them that was sold with non-functioning heated seats. The issue was acknowledged by the dealership, yet I have now been dealing with them for over a year with no resolution. Despite multiple attempts to follow up, the dealership failed to provide a clear plan or response on how the problem would be fixed. Communication was poor, and I was repeatedly left without answers or action. Selling a vehicle with known faults and then ignoring the customer afterward is unacceptable. Based on my experience, I would not recommend Dalmar Motors due to their lack of accountability and customer service. More

We recently received an offer for our 2018 VW Passat from Dalmar which brought us in to see Philip. He helped us through the trade-in and sale process for a new 2025 VW Taos. It was a pleasure dealing with Dalmar which brought us in to see Philip. He helped us through the trade-in and sale process for a new 2025 VW Taos. It was a pleasure dealing with Dalmar and specifically Philip. More

We recently traded our 2022 Sonata and purchased a 2021 VW Atlas from Dalmar Motors. Philip Faupel was one the who helped us to pick the right car when we laid out expectation. He had different practical o VW Atlas from Dalmar Motors. Philip Faupel was one the who helped us to pick the right car when we laid out expectation. He had different practical options and he walked us through each option with its benefits. It is a peace of mind to do business with Dalmar Motors. Stronly recommended for any car purchase and services. Philip is very responsive to emails and calls. More

Tom was great to work with he is a great communicator and professional and made the experience stress free. professional and made the experience stress free. More

Philip was great from start to finish. He answered all my questions and was very knowledgeable. I would recommend him to anybody. He answered all my questions and was very knowledgeable. I would recommend him to anybody. More

Our experience purchasing our new Atlas at Dalmar Motors was outstanding. They are so accommodating and assisting us in everyway possible. Charlottes is so patient with us with going back and forth with so was outstanding. They are so accommodating and assisting us in everyway possible. Charlottes is so patient with us with going back and forth with so many questions and requests. Will definitely come back when it's time for an upgrade. More