DK Ford Sales Ltd

James, the Finance Manager at DK Ford in Leduc is an awesome person. Seriously, thank you so much for all your assistance with getting my new F-450 Platinum. Your help was invaluable, and I couldn't be awesome person. Seriously, thank you so much for all your assistance with getting my new F-450 Platinum. Your help was invaluable, and I couldn't be happier with the truck. It's truly a dream machine! I really appreciate you going the extra mile. A big thank you to Ty in the Parts department at DK Ford! I'm so grateful for his help in getting the OEM Curt A30 5th wheel hitch for my brand new 2025 Ford F-450 Platinum and expertly installing it. His assistance made the whole process smooth and worry-free. Thanks again, Ty! More

my car was in for recall work the driveshaft had a vibration the steady bearing was almost gone they told me there would be a diagnostige charge which i thoght ok they charge me 300 to shake a drivesh vibration the steady bearing was almost gone they told me there would be a diagnostige charge which i thoght ok they charge me 300 to shake a driveshaft litraly 2 min to diagnose More

Do not deal with them for parts. Sold me a door key pad without telling me in advance they had to program it as well. Paid $220 for the pad and then they wanted $179 for programming. Sold me a door key pad without telling me in advance they had to program it as well. Paid $220 for the pad and then they wanted $179 for programming. Went to return it and they would not, without the card board box it was shipped in. Basically blackmail in order to screw me out of another $179. Will never go back there for parts or service ever again. More

Call screening, can't even put break pads on properly, a bunch with zero talent or ppl skills. Rave to Matt in service for being the lone wolf. You sir are a cut above the rest. bunch with zero talent or ppl skills. Rave to Matt in service for being the lone wolf. You sir are a cut above the rest. More

Paid for oil-change, spark plugs, transmission service, and rear diff flush. I crawled under my truck after they completed service and rear diff and transmission was not touched. They said they have the se and rear diff flush. I crawled under my truck after they completed service and rear diff and transmission was not touched. They said they have the service on CCTV, but they would not show me. They also declined to put my truck on hoist to verify work. I got a refund for trans and diff, but I'm obviously skeptical that the other work is completed. I'll get another service center to verify. If you get work done here, DOUBLE CHECK THEIR WORK! More

the service department didn’t get my car in when the appointment was booked, i had to wait 4 hours plus, for warranty work that would only took them 5 minutes to complete. and this is not the first time appointment was booked, i had to wait 4 hours plus, for warranty work that would only took them 5 minutes to complete. and this is not the first time i had issues there.they make you feel belittled because you didn’t buy your car from them, and they treated me very poorly and unprofessional.. More

Just wanted to drop a quick note say how impressed I was after getting a battery replaced on my fob which was done by the girl right at the parts department.( my apologies I don't remember her name) Not onl after getting a battery replaced on my fob which was done by the girl right at the parts department.( my apologies I don't remember her name) Not only was she very friendly but took less than two minutes to replace my battery. Thank you so much!! More

DK Ford is a dealer that in my opinion is as good as it gets. They make a stressful purchase seem enjoyable. Their sales dept along with their service dept is what sets them apart. Had a couple very minor gets. They make a stressful purchase seem enjoyable. Their sales dept along with their service dept is what sets them apart. Had a couple very minor issues with my F-150 and they bent over backwards to help me out and get me in to accommodate my very busy schedule. I feel 100% confident in dealing with DK for many years to come More

Had a couple minor hiccups with me new F-150... which can happen with any brand.... but the way DK prioritized my truck to get it right was truly awesome!! They’re service from top to bottom I believe, is 2n happen with any brand.... but the way DK prioritized my truck to get it right was truly awesome!! They’re service from top to bottom I believe, is 2nd to none. It’s made me feel more and more confident that I’m going to remain a long term customer of this dealership! Whether it’s Jerry on the management side, to Mike on the service or James on the sales end... these 3 guys set the bar in this industry. I’d highly recommend anyone to visit this dealership... you won’t be disappointed! More

Easy and honest Dealer focuses on providing customers a stress free process. The first price is fair. They didn’t start with a low ball offer. Refreshing experience. Dealer focuses on providing customers a stress free process. The first price is fair. They didn’t start with a low ball offer. Refreshing experience. I would recommend them for a new Ford. More