DK Ford Sales Ltd

Do not deal with them for parts. Sold me a door key pad without telling me in advance they had to program it as well. Paid $220 for the pad and then they wanted $179 for programming. Sold me a door key pad without telling me in advance they had to program it as well. Paid $220 for the pad and then they wanted $179 for programming. Went to return it and they would not, without the card board box it was shipped in. Basically blackmail in order to screw me out of another $179. Will never go back there for parts or service ever again. More

Call screening, can't even put break pads on properly, a bunch with zero talent or ppl skills. Rave to Matt in service for being the lone wolf. You sir are a cut above the rest. bunch with zero talent or ppl skills. Rave to Matt in service for being the lone wolf. You sir are a cut above the rest. More

Paid for oil-change, spark plugs, transmission service, and rear diff flush. I crawled under my truck after they completed service and rear diff and transmission was not touched. They said they have the se and rear diff flush. I crawled under my truck after they completed service and rear diff and transmission was not touched. They said they have the service on CCTV, but they would not show me. They also declined to put my truck on hoist to verify work. I got a refund for trans and diff, but I'm obviously skeptical that the other work is completed. I'll get another service center to verify. If you get work done here, DOUBLE CHECK THEIR WORK! More

the service department didn’t get my car in when the appointment was booked, i had to wait 4 hours plus, for warranty work that would only took them 5 minutes to complete. and this is not the first time appointment was booked, i had to wait 4 hours plus, for warranty work that would only took them 5 minutes to complete. and this is not the first time i had issues there.they make you feel belittled because you didn’t buy your car from them, and they treated me very poorly and unprofessional.. More

Just wanted to drop a quick note say how impressed I was after getting a battery replaced on my fob which was done by the girl right at the parts department.( my apologies I don't remember her name) Not onl after getting a battery replaced on my fob which was done by the girl right at the parts department.( my apologies I don't remember her name) Not only was she very friendly but took less than two minutes to replace my battery. Thank you so much!! More

DK Ford is a dealer that in my opinion is as good as it gets. They make a stressful purchase seem enjoyable. Their sales dept along with their service dept is what sets them apart. Had a couple very minor gets. They make a stressful purchase seem enjoyable. Their sales dept along with their service dept is what sets them apart. Had a couple very minor issues with my F-150 and they bent over backwards to help me out and get me in to accommodate my very busy schedule. I feel 100% confident in dealing with DK for many years to come More

Had a couple minor hiccups with me new F-150... which can happen with any brand.... but the way DK prioritized my truck to get it right was truly awesome!! They’re service from top to bottom I believe, is 2n happen with any brand.... but the way DK prioritized my truck to get it right was truly awesome!! They’re service from top to bottom I believe, is 2nd to none. It’s made me feel more and more confident that I’m going to remain a long term customer of this dealership! Whether it’s Jerry on the management side, to Mike on the service or James on the sales end... these 3 guys set the bar in this industry. I’d highly recommend anyone to visit this dealership... you won’t be disappointed! More

Easy and honest Dealer focuses on providing customers a stress free process. The first price is fair. They didn’t start with a low ball offer. Refreshing experience. Dealer focuses on providing customers a stress free process. The first price is fair. They didn’t start with a low ball offer. Refreshing experience. I would recommend them for a new Ford. More

BEST DEALERSHIP EVER!!! D K FORD dealership is hands down the best car dealership I have ever been too. KEN J is an absolute awesome salesman, literally felt like we were old D K FORD dealership is hands down the best car dealership I have ever been too. KEN J is an absolute awesome salesman, literally felt like we were old friends from the beginning. Zero pressure no cheesy sales tactics, just pure simple honest customer service. I had been car shopping in the city for over a week , looking through websites test driving vehicles at various dealerships, but nothing felt like a good fit MAINLY because the lack of customer service at the other dealerships. When we came across DK in Leduc they had a few vehicles that sparked our interest so we decided to drive out. We were not disappointed, we were greeted by Ken and he took the time to sit and talk and actually show me the vehicle everything, how it worked and what not. Sounds simple right? Ken was the ONLY salesperson out of the dozen I had met that week to actually go over and show us EVERYTHING! Simple customer service goes a long way, and I drove off with a vehicle I love today and I will recommend everyone I know to visit DK FORD. Also I want to give a shout out to Brandon in finance, great guy! We feel real positive about our purchase and couldn’t be happier! Thank you More

New Sales. Got me into a new truck. Zero hassles. Got into exactly what I was looking for. The Ken Jenson in new vehicle sales is awesome to deal with. Kept me u Got me into a new truck. Zero hassles. Got into exactly what I was looking for. The Ken Jenson in new vehicle sales is awesome to deal with. Kept me updated on anything I needed. Super straight up the entire time. He's definitely earned my business for the dealership. More