Crown Nissan

After a few bumps, all I can say is well done! I have not had time to really drive the car with the weather, but did drive today in complete white out conditions for a short period on the highway and the not had time to really drive the car with the weather, but did drive today in complete white out conditions for a short period on the highway and the car handled awesome. Thanks for everything! Debbie Thurston More

I was not really in the market for a new vehicle. After reviewing the price on the Rouge with AWD and having a trade in I sent Crown an email regarding trading in my Toyota Matrix. Within one minute Sales reviewing the price on the Rouge with AWD and having a trade in I sent Crown an email regarding trading in my Toyota Matrix. Within one minute Sales Rep Jeff Goren called me and asked when was a good time I could come to the dealership. We arranged a time and made the deal same day. Jeff was very helpful and went the extra mile to see me in a new Rogue. Finance portion and all the paperwork was seemless with the direction and help of Jamey Paul. Both of the guys made the transition into a new vehicles very easy and both were genuinely happy for my new purchase. All the staff at Crown were very friendly and picking up the vechile was the very exciting. Overall, everything exceeded my expectations and looking forward to this new relationship with Crown Nissan. More

Had an excellent buying experience with Crown Nissan. Steve and Tony were great at explaining the trading and buying process. They were both very informative and helpful. I was able to receive a great p Steve and Tony were great at explaining the trading and buying process. They were both very informative and helpful. I was able to receive a great price for my trade-in. Because of the trade in value and great staff at Crown, I was happy to provide them with my buisness. More

Once again had very good information about trade in deals, so my daughter & I traded a 2008 Versa Hatchback SL for a 2012 Versa Sedan SL. Like the first experience, we could not find anything wrong wi deals, so my daughter & I traded a 2008 Versa Hatchback SL for a 2012 Versa Sedan SL. Like the first experience, we could not find anything wrong with the staff members' honesty & integrity, friendliness as well as geniune care for the customer; mostly rare now a days. My thanks again to you all for your service. Regards Carlo D'Alessio More

Good approach to the sales process throughout. I felt comfortable with the individuals involved. the business office was excellent in explaining options. pricing was fair, and delivery fast and excellent comfortable with the individuals involved. the business office was excellent in explaining options. pricing was fair, and delivery fast and excellent. More

Crown Nissan to sum it up briefly, i was in the market Crown Nissan to sum it up briefly, i was in the market for a new truck and could not be more pleased from the minute i walked in the door, i would re Crown Nissan to sum it up briefly, i was in the market for a new truck and could not be more pleased from the minute i walked in the door, i would recommend this dealership on the account of the friendly staff, prices, and the quality in their product ! More

I asked Sheng to source me a quality used car using fairly specific mileage and price qualifiers, and he went above an beyond, always staying in contact with me to let me know of all vehicles that fit fairly specific mileage and price qualifiers, and he went above an beyond, always staying in contact with me to let me know of all vehicles that fit my criteria. He was friendly, never pushy, and always had all the information that I asked for. Also, they were very fair with my trade in value. Overall a great buying experience. More

Alright descriptive as possible .. I absolutely loved my experience here Dan was amazing and friendly and made me feel so welcome. For buying my first car it was scary enough but he made it as simple as pos experience here Dan was amazing and friendly and made me feel so welcome. For buying my first car it was scary enough but he made it as simple as possible ! He's an awesome guy this is an AWESOME place everyone makes sure it's all about you and I don't think I could have asked for better serves or a Better salesmen ! I'll 100% recommend Dan to everyone ! Thanks again for everything Dan & Jamey :)! More

Sheng was excellent, he explained all of the features of the Nissan Sentra. We were also condidering the Toyota Corolla and he arranged to have us test drive the Corolla against the Sentra. Obviosuly we lik the Nissan Sentra. We were also condidering the Toyota Corolla and he arranged to have us test drive the Corolla against the Sentra. Obviosuly we liked the Sentra and purshased it. We were also very happy to get the command start for our new car!! More

I had a very bad experience because I felt I was misled in a letter which turned out to be a "bait and switch" marketing tactic by Nissan (not the dealership). I wrote a letter to the General manger descri in a letter which turned out to be a "bait and switch" marketing tactic by Nissan (not the dealership). I wrote a letter to the General manger describing why I was EXTREMELY disappointed with my experience. He arranged for an appointment for me where he addressed my concerns and explained how this unpleasant experience came to pass. I have been a customer at Crown Nissan for over 5 years and have been extremely impressed with the staff, quality of service and their efforts to go out of the way to provide excellent service in the past. That is why I was so disappointed with the unscrupulous and misleading tactics which led to my coming in to purchase/lease (it turned out to be lease) a new vehicle. While being somewhat transparent in indicating it was not the dealership but rather Nissan that had initiated the campaign, I still felt the people I met with were genuinely interested in addressing my concerns and did offer some significant service credits to make things right. So, yes, I would recommend Crown Nissan to others, but I would certainly caution them about any "special opportunities" which were being offered. I genuinely felt that Crown Nissan management was not in favor of the tactics used by Nissan marketing, but nevertheless, (and perhaps they had no choice)they were participants in what I view to be the "bait and switch" deception. More