Crown Mazda

We were very pleased with the friendliness and willingness of the staff! The only reason I rated the price of vehicle as a 4 is because there was not any budge on the price of the used vehicle willingness of the staff! The only reason I rated the price of vehicle as a 4 is because there was not any budge on the price of the used vehicle we purchased. It always makes a customer feel better about "getting a better deal" even if there is a tiny bit of movement on the price of a vehicle. But it was a decent price to begin with - we don't feel jipped. The experience with the salesman and finance manager was great! They really made buying the vehicle a FUN experience. They were very friendly and helpful! There were a few items the vehicle needed that weren't in it when we were ready to buy it. One of the managers went above and beyond to replace the part that was missing with an even higher quality one than was needed - that goes a long way with feeling like you're getting a good deal. MUCH appreciated! The experience at the service department was fabulous! I absolutely felt well taken care of. Again, went above and beyond expectations. Thank you! After buying the vehicle we noticed a few things missing and the salesman and service dept completely took care of everything! It was great to know that even after we signed the deal and they could have said "you'll have to pay for this if you didn't notice it" they took care of everything. Thanks Crown Mazda for the great experience! More

The first time we talked to Wes felt reassuring. We felt that he wants what's best for us. He helped us figure out what we need and made sure our math is correct! :) After considering the value of the ca that he wants what's best for us. He helped us figure out what we need and made sure our math is correct! :) After considering the value of the car, our budget and experience, we are now driving a brand new CX5 2013!!! Thanks as well to Tyler and James who are both wonderful and friendly!!! Customer service professionally delivered! More

I had been looking for a used Ford Edge for a couple of weeks when I saw the 2012 at Crown Mazda. I phoned and spoke to Clive Carter and arranged to see the vehicle. I was very impressed with the profe weeks when I saw the 2012 at Crown Mazda. I phoned and spoke to Clive Carter and arranged to see the vehicle. I was very impressed with the professional and courteous manner in which Clive handled my queries. I now am driving the best vehicle that I have ever had, yet and am glad to have found it at Crown Mazda. I would highly recommend the dealership to anyone else looking for a new/used vehicle. Thanks, Glen More

The entire team was so wonderful and understanding of me and my childrens needs. Being a single mother, people told me to be careful to shop alone as to not be pressured.. That was not the case at all. I h and my childrens needs. Being a single mother, people told me to be careful to shop alone as to not be pressured.. That was not the case at all. I had come in with my two children 2 and 6, on two evenings back to back. Wes was my main man, Mark was the next to make things happen, Brendon and Ashlen watched and entertained my children, with picture coloring or holding and playing, even feeding!!!- while James worked the other side of buisness with me, while making me bust a gut with laughter! I cant stress enough how amazing my experience was. They all made me and my children feel at home :) I was at ease with entire visit. I will without a doubt be spreading the word of this dealership. I have such a soft spot for you all :) yes,, i havnt forgot to bake you those cookies!! big hugs! especially to Wes, Karrie lee More

I loved my entire experience with Crown Mazda. The people who attended to my needs were friendly, attentive, patient, extremely respectful and seemed genuinely interested in helping me - all this with people who attended to my needs were friendly, attentive, patient, extremely respectful and seemed genuinely interested in helping me - all this without any hard-sell approaches or attitude. Wes Giesbrecht was extremely knowledgeable about the product and went out of his way to ensure I was comfortable driving my new Mazda when I picked it up on a stormy, rainy night. These things are important to me because when I buy a new car, I want to feel comfortable about the future relationship with the dealership. Mark, Wes and James not only answered all my questions about the product, they also introduced me to the other employees on duty at the time. They made me feel at home. More

After comparing several similar cars, I decided to buy from Wes and had chosen 1 of 2 manual, 6-speed Mazda3 hatchbacks he could access from another dealer. I tested a Ford Focus, a Chevy Sonic and the Ma from Wes and had chosen 1 of 2 manual, 6-speed Mazda3 hatchbacks he could access from another dealer. I tested a Ford Focus, a Chevy Sonic and the Mazda3 and I fell in love with the Mazda-haven't bought a new car in ages and this made me excited about car buying for the first time in a long time. We made an appointment for me to come in and do paperwork. Wes was busy, but got it done eventually. Wes knows his stuff and I will be driving a new car in a few days. More

The sales representative (Wes) contacted me immediately when I first sent out the email. Upon my appointment, he was able to give me all my options and on that same day he processed my papers in about 10 m when I first sent out the email. Upon my appointment, he was able to give me all my options and on that same day he processed my papers in about 10 minutes. I never thought that it would be that FAST. Other dealership makes me wait for a few days, but with him, it was awesome. When i asked him how long it would, he said 'now'. He then introduced me with James who is such a cool guy as well. Literally just a few question and he approved my financing. This show how much they value their customer's time! Its the trust, friendliness, and making me feel that its my second home is what I loved with the people working in Crown Mazda made my CX-5 purchase such a wonderful one. To put an icing on the cake, CX-5 is truly worthy of the 'zoom-zoom' slogan OF Mazda. No other SUV can beat its feature and fuel economy. More

Wes was great to deal with as well as Brian helped me out a lot with my financing! I bought a Mazda 3 sport hatchback with sky active and I am impressed! I get the best gas mileage I have ever had and would a lot with my financing! I bought a Mazda 3 sport hatchback with sky active and I am impressed! I get the best gas mileage I have ever had and would recommend this car and dealership to anyone! I have dealt with Arron in the service department and he has been very helpful! I previously has a Mazda 3 gs coup and liked it as well. More

Clive Carter was my product advisor, and he was fantastic. Friendly, Helpful, Not pushy at all, asked what my needs were, asked what my budget was, and helped get the numbers where they needed to b fantastic. Friendly, Helpful, Not pushy at all, asked what my needs were, asked what my budget was, and helped get the numbers where they needed to be. Brian Buckmaster, was very friendly, very business oriented, and explained my options when it came to warranties and other added protections when it came to closing the deal. All in all my experience was very good. My only complaint would be that the cleenup of the car before delivery could've been a little better as there were a few spots on the car i had to work at to remove, and some residual glue in a few spots where the protective coverings from transporting from the factory were. All in all though a very positive experience so far. They followed up with phone calls a week and 2 weeks after purchase, set up a free 42 day inspection at the time of purchase. I would definately recommend clive carter if you are thinking about buying a new mazda. More