Crown Honda

Went to look at the new vehicles and ended up trading our 2009 Ridgeline and leasing a 2013 Pilot because they gave us what we asked for. Nishant was knowledgeable on the vehicle when we took it for a test-d 2009 Ridgeline and leasing a 2013 Pilot because they gave us what we asked for. Nishant was knowledgeable on the vehicle when we took it for a test-drive, the sales manager came back with what we asked for and Jack was quick with the forms and leasing details. Michelle was a real sweetheart as she took me to get the insurance and made me feel like I'd known her for years. She really knows her vehicles as she was very informative when it was time to go through the details of the Pilot. We left feeling like we were treated like real Honda family. Will definitely stay with Honda in the future. More

Bought a 2013 Honda Accord with the help of David. I was pleased with the overall experience, no pushy sales and very accomodating to your needs. The car was sent by rail and throughout the whole process I pleased with the overall experience, no pushy sales and very accomodating to your needs. The car was sent by rail and throughout the whole process I was kept up to date. Walked out with the exact car I wanted and with competitive pricing. I was well informed about the car and it's new technology. Go see David, you won't be dissatisfied! Thanks! - JE More

very accommodating staff,friendly and easy to deal with. they explained things well and smoothly. Crown Honda will make you feel at home and will definitely make you fall in love with such a great vehicle. they explained things well and smoothly. Crown Honda will make you feel at home and will definitely make you fall in love with such a great vehicle. :) More

I purchased a brand new 2012 Honda Civic in Sept. 2011 from Crown Honda. The salesman, Henry was friendly and knowledgeable. Once purchased I had to wait 6 weeks for the vehicle as they had the tsunami st from Crown Honda. The salesman, Henry was friendly and knowledgeable. Once purchased I had to wait 6 weeks for the vehicle as they had the tsunami storm in Japan in 2011. Dealing with the salesman was the only positive expirience at this dealership. After the first snowfall I had to purchase winter tires as the all season tires on the vehicle are crap. I crashed into a curb and had to make a autopack claim to have the front end damage repaired. The steering and control arm attachments were bent and needed to be replaced. After the autopack claim went through I took the vehicle to Crown Honda dealership and was told not to drive the vehicle on long trips and that they would call me when the parts were in. About 5 weeks later I called to enquire about the claim at which time I was told the parts will be in when they get here and there was nothing they could do. I asked to speak with a manager and they told me there was none available as they were all on holidays. I called back and asked to speak with the salesman, Henry. After explaining my situation to Henry he told me he would look into it. Approximately 15 minutes later I recieved a call from the service desk advising me they have found parts and they could take my vehicle in within two days. On Nov.20th, 2012 I recieved a Honda Civic Recall letter for door locks freezing on the Honda Civic. On Nov.24th I called the dealership service desk and no one answered the phone after 25-30 rings. I called the dealership line and was told they could get someone to call me back sometime today. THE CUSTOMER SERVICE AT THIS PLACE IS BRUTAL. I felt like I was inconveniencing them to get information about the recall. The service desk worker called me and advised me they would call me back once they recieve the recall parts to the vehicle. He was the only person working in his department and it appears they don't have enough staff at this bussiness to even answer the phone. Once I was able to speak with the service desk person he was nice and friendly but was obviously over loaded with his workload. Other than dealing with the saleman Henry, the customer service at this dealership really blows. By the way I asked to speak with the salesman Henry but I was told he is no longer employed at Crown Honda. More

Nabi was the only reason that I stayed in the dealership and ended up purchasing a new car. Crown Honda should be greatful to have such a quality individual working for them. Nabi was very knowledgeable and ended up purchasing a new car. Crown Honda should be greatful to have such a quality individual working for them. Nabi was very knowledgeable on the products he was selling and spent the appropriate amount of time, making my wife and I comfortable. This salesman did what he needed to do to get our business despite the multiple trips back and forth to the business manager. The Business Manager, Jack Reves was rather unhelpful and unprofessional in regards to fixing a concern we had with the bill of sale. The problem was an incorrect tax amount that we asked him to correct. He didn't want to have anything to do with it and sent us to Kabeir the Sales Manager. Kabeir was great and took care of the problem immediately. More

My old honda civic was wearing out (1999) and I was thinking about getting a new one. Then an email came from Crown Honda about a low financing special so I called. I chatted with David for about hal thinking about getting a new one. Then an email came from Crown Honda about a low financing special so I called. I chatted with David for about half an hour and he satisfied all my initial questions. He said that a civic and a fit would be ready for me on Saturday afternoon to test drive as I requested. On Saturday, I met Joemel, a friendly young lad who now had his hands full with me and my two friends. Very happily, he went about explaining things and took us (three lively ladies in their early 50's) out on a test drive. What a blast we had!! We slammed him with question after question, all of which he answered very confidently. Joemel clearly enjoys his work and was very knowledgeable. He made this huge decision for a new car, an easy one. Next, the mgr spent the day trying to find a blue civic for me. Although none could be found, I was impressed with his diligence as he called dealerships across Canada. Next time, I'll come earlier in the year! Anyway, Jack took me through the financial stuff, fully explaining things as we went along. Michelle, a very friendly young lady went over how to find things in the manual, the first inspection, and told us of an open house Crown Honda was having the following week. Joemel then went over the daily running of the honda programs and set up my door lock system the way I wanted and linked my cell phone up to the hands free through the steering wheel. Wow! I don't know if an old gal like me will get into that, but he assured me that I would use it and love it now that it was all set to go! That's actually quite exciting, thanks Joemel!! All in all, from top to bottom, the stress of buying a car was smoothed out so effortlessly for me. What a talented group of people working at Crown Honda! Good work! I loved the experience! Thank you all so so much! More

I like very comfortable how the honda crown guys makes me very comfortable there. They tell each and everything very deeply. Most important i like Honda civic very much. Thnx guys. very comfortable there. They tell each and everything very deeply. Most important i like Honda civic very much. Thnx guys. More

I'm so glad I purchased a vehicle here with a very fine customer service. I totally recommend seeing Kevin Galicia. Just name the price or the type of vehicle you are looking for and he will find it for yo customer service. I totally recommend seeing Kevin Galicia. Just name the price or the type of vehicle you are looking for and he will find it for you. He is very honest and patient. He tells you all the information about the vehicle because he wants to make sure that you are satisfied with what you are purchasing. I bought an Acura EL 2001. This is my first car and I have to say "it already feels like my dream car!" The car is in great condition and was very well maintained Thanks Kevin Galicia. More

Very satisfied with the service and the product. Will definitely do future dealings with crown Honda. Staff is very enthusiastic with positive attitude; knew what they were talking about and had immense definitely do future dealings with crown Honda. Staff is very enthusiastic with positive attitude; knew what they were talking about and had immense knowledge of their products. Very friendly and helpful customer service. Highly recommend going to Kabeir Dilawari Group. More

All the staff at Crown Honda where wonderful! Super friendly they went out of there way to help me. I loved that they have a women going over the details of my new Honda Pilot. Thanks Michelle! You roc friendly they went out of there way to help me. I loved that they have a women going over the details of my new Honda Pilot. Thanks Michelle! You rock! Well Jack is amazing super nice guy and again went out of his way to help me. Always answered my calls. Kevin also very nice and friendly, always willing to help. All the staff greeted me with a smile. It's like they all love there jobs! A special thank you for the birthday wishes. When I picked up my Honda Pilot the staff had made me a birthday card and left a box of chocolates in my new car. Thank you, thank you More