Crown Honda

Hello. I gave this dealership an all around rating of 5 because I felt very welcome there. When i entered, everyone greeted me sincerely. Michelle Maidment made me feel very comfortable, especially for my because I felt very welcome there. When i entered, everyone greeted me sincerely. Michelle Maidment made me feel very comfortable, especially for my first experience at a dealership. It almost felt like we were friends just shooting the SH%^. I would definitely recommend this dealership to anyone looking to buy a Honda or anything else they have in stock. More

Michelle Maidment sold us a 2013 Honda Civic. She is a great Sales Consultant, knows her stuff. She is a very happy, knowlegeable person who cares about her customers needs. She went above and beyond to m great Sales Consultant, knows her stuff. She is a very happy, knowlegeable person who cares about her customers needs. She went above and beyond to make our daughters experience a good one. More

I wanted to thank the staff at Crown Honda for all their efforts regarding my family visit and subsequent purchase of our new Acura MDX! Fabian Tesoro is an outstanding person to deal with as were Jack Rev efforts regarding my family visit and subsequent purchase of our new Acura MDX! Fabian Tesoro is an outstanding person to deal with as were Jack Reves and Kabeir Dilawri. Fabian was especially excellent paying attention to our every questions and fulfilling our expectations for service and beyond! I can't say enough about his professionalism and interpersonal skills. He was able to relate effectively and comfortably with my wife and our 3 children who were part of the whole experience. He put us at ease. We never felt pressured. Jack Reves was excellent as well, providing great service and a finance plan we felt comfortable adopting. Excellent experience and I highly recommend this dealership to anyone interested in researching for a vehicle. Thank-you very much Crown Honda!! More

Good day sir, This letter is to first thank you for Good day sir, This letter is to first thank you for the time you were a power house, although I am sad that this division may not have been viable Good day sir, This letter is to first thank you for the time you were a power house, although I am sad that this division may not have been viable as a business but I used you exclusively for part for all my motorcycles. Mike Loewen was the utmost professional and I would like to say that his efforts and time to help not only me but all my rider associates in getting parts and the best prices in town is greatly appreciated. I would like to just make the simple statement that Mike would be a value anywhere he works, always patient with clients as well as friendly not to mention efficient. This gentlemen deserves high praise since you do not find this level of competence very often in any profession. I hope to see Mike continue on and as I cannot predict the future I trust Mr. Loewen has bright one with a organization that treats their customers as well as the Dilawri Group does. My KUDOS to the DILAWRI GROUP and all the great people that help make it the top company that it is. Sincerely, DG More

I was car shopping for about a month and a half and I was having a hard time with the other dealers. When I came to Crown Honda my experience was completely different. It was fun. David was very helpful and having a hard time with the other dealers. When I came to Crown Honda my experience was completely different. It was fun. David was very helpful and friendly. More

Went to look at the new vehicles and ended up trading our 2009 Ridgeline and leasing a 2013 Pilot because they gave us what we asked for. Nishant was knowledgeable on the vehicle when we took it for a test-d 2009 Ridgeline and leasing a 2013 Pilot because they gave us what we asked for. Nishant was knowledgeable on the vehicle when we took it for a test-drive, the sales manager came back with what we asked for and Jack was quick with the forms and leasing details. Michelle was a real sweetheart as she took me to get the insurance and made me feel like I'd known her for years. She really knows her vehicles as she was very informative when it was time to go through the details of the Pilot. We left feeling like we were treated like real Honda family. Will definitely stay with Honda in the future. More

Bought a 2013 Honda Accord with the help of David. I was pleased with the overall experience, no pushy sales and very accomodating to your needs. The car was sent by rail and throughout the whole process I pleased with the overall experience, no pushy sales and very accomodating to your needs. The car was sent by rail and throughout the whole process I was kept up to date. Walked out with the exact car I wanted and with competitive pricing. I was well informed about the car and it's new technology. Go see David, you won't be dissatisfied! Thanks! - JE More

I purchased a brand new 2012 Honda Civic in Sept. 2011 from Crown Honda. The salesman, Henry was friendly and knowledgeable. Once purchased I had to wait 6 weeks for the vehicle as they had the tsunami st from Crown Honda. The salesman, Henry was friendly and knowledgeable. Once purchased I had to wait 6 weeks for the vehicle as they had the tsunami storm in Japan in 2011. Dealing with the salesman was the only positive expirience at this dealership. After the first snowfall I had to purchase winter tires as the all season tires on the vehicle are crap. I crashed into a curb and had to make a autopack claim to have the front end damage repaired. The steering and control arm attachments were bent and needed to be replaced. After the autopack claim went through I took the vehicle to Crown Honda dealership and was told not to drive the vehicle on long trips and that they would call me when the parts were in. About 5 weeks later I called to enquire about the claim at which time I was told the parts will be in when they get here and there was nothing they could do. I asked to speak with a manager and they told me there was none available as they were all on holidays. I called back and asked to speak with the salesman, Henry. After explaining my situation to Henry he told me he would look into it. Approximately 15 minutes later I recieved a call from the service desk advising me they have found parts and they could take my vehicle in within two days. On Nov.20th, 2012 I recieved a Honda Civic Recall letter for door locks freezing on the Honda Civic. On Nov.24th I called the dealership service desk and no one answered the phone after 25-30 rings. I called the dealership line and was told they could get someone to call me back sometime today. THE CUSTOMER SERVICE AT THIS PLACE IS BRUTAL. I felt like I was inconveniencing them to get information about the recall. The service desk worker called me and advised me they would call me back once they recieve the recall parts to the vehicle. He was the only person working in his department and it appears they don't have enough staff at this bussiness to even answer the phone. Once I was able to speak with the service desk person he was nice and friendly but was obviously over loaded with his workload. Other than dealing with the saleman Henry, the customer service at this dealership really blows. By the way I asked to speak with the salesman Henry but I was told he is no longer employed at Crown Honda. More

very accommodating staff,friendly and easy to deal with. they explained things well and smoothly. Crown Honda will make you feel at home and will definitely make you fall in love with such a great vehicle. they explained things well and smoothly. Crown Honda will make you feel at home and will definitely make you fall in love with such a great vehicle. :) More

Nabi was the only reason that I stayed in the dealership and ended up purchasing a new car. Crown Honda should be greatful to have such a quality individual working for them. Nabi was very knowledgeable and ended up purchasing a new car. Crown Honda should be greatful to have such a quality individual working for them. Nabi was very knowledgeable on the products he was selling and spent the appropriate amount of time, making my wife and I comfortable. This salesman did what he needed to do to get our business despite the multiple trips back and forth to the business manager. The Business Manager, Jack Reves was rather unhelpful and unprofessional in regards to fixing a concern we had with the bill of sale. The problem was an incorrect tax amount that we asked him to correct. He didn't want to have anything to do with it and sent us to Kabeir the Sales Manager. Kabeir was great and took care of the problem immediately. More