Crowfoot Hyundai

Well located dealership, with responsive competent and friendly staff. Everyone seemed intent on making the experience an excellent one for the customer. friendly staff. Everyone seemed intent on making the experience an excellent one for the customer. More

The staff was very friendly and courteous. My Santa Fe was ready within time specified for a Service 2. My Santa Fe was ready within time specified for a Service 2. More

Due to me wanting faster service I was forced to come here than my usual location. Called May 31 for a service appointment, luckily got one the following day. Came in for a SRS warning light on, did the here than my usual location. Called May 31 for a service appointment, luckily got one the following day. Came in for a SRS warning light on, did the diagnostic ($181.06), part wasn't available needed to be ordered to be in on June 4th for service the following Monday June 6. No issues or complaints besides needing an expensive part and waiting for repair (clock spring). Due to my impatience I called June 4th @ 10:52am to confirm if anything had come in, the person speaking never gave their name but did recognize that specific item hadn't come in and I would receive a call when it was. No call was received the next couple days. I called June 9th @ 2:12pm to get an update, spoke with Debbie, after a few confusing questions as I was not given any other information than what I've briefly stated, I'm placed on open air hold, couple minutes later she comes back stating I was already called by "Mario" and that they were waiting for me to respond (no call, voicemail or text was received prior to my call on the 9th). I sarcastically stated we're in 2022 and that Caller ID does exist, she again affirmed her coworker had called, I was finally booked for service for Monday June 13. Come Monday service was performed ($407). @ pickup time, during the wait as both staff at the desk were occupied, the sales staff tend to walk past the customers waiting and not say anything, why walk in front of me and stare or have the "RBF" look instead of engaging in the simple act of saying Hello. Once the female employee was free she nodded to me, when I mentioned I had a complaint and that I don't appreciate having staff lie, she responded sarcastically and defended the coworker in the sense what happened wasn't technically lying. The only postive experience was the shuttle drive. BOTH DRIVERS WERE GREAT and seem to be the only folk with manners and should be commended. Another negative and comical aspect of this dealership is on the bottom of the invoice and their "commitments". 1. Greeted within 60 seconds of entering service drive. (Didn't happen) 2. Perform walk around inspection (didn't happen with me present, noticed pics were being taking when I was leaving with the shuttle driver) 3. Keep you informed of your vehicles status. (only received call that it was done) 4. Return your vehicle cleaner. (Nothing was done) 5. Follow up after visit to ensure your satisfaction. (Nothing yet after the 2nd visit. I was sent a link to leave a positive review after the first visit so I can be entered to win prizes. They failed to mention its DealerRater offering the prize and not Crowfoot Hyundai nor does leaving a Facebook or Google review even enter you for such a thing.). Definitely made an impression as a first time client. Update: June 15th @ 11:52 received a phone call from their sales team if I were interested in selling my vehicle in an auction. Devon. I came in for service, why would I sell my vehicle? Hour later I received an email of the same auction. Good to know they were more interested in my car than proper service or this review. More

Very friendly staff, quick to greet me at the door. Explained everything clearly and had me back on the road in great time! Explained everything clearly and had me back on the road in great time! More

Prompt and courteous service staff were very friendly and accommodating would use again when needed Will recommend to others needing help accommodating would use again when needed Will recommend to others needing help More

Brought my Sante Fe in for an oil change. Shawn did an amazing job. Fast service Whitney the service coordinator was professional, very friendly and extremely helpful. Shawn did an amazing job. Fast service Whitney the service coordinator was professional, very friendly and extremely helpful. More

Excellent service. My only comment is that the service writers and reception staff do not look professional. I'm all for dressing comfortably and casual, but the line w My only comment is that the service writers and reception staff do not look professional. I'm all for dressing comfortably and casual, but the line was crossed to slobby. More

Only one talk,we were in good hands, Jacob n braden helped us a lot 🙌 🤝👌 helped us a lot 🙌 🤝👌 More

Amazing. This dealership outshines any other dealership I had visited. No pressure, made me feel valued and part of the family. I especially loved Whitney, To This dealership outshines any other dealership I had visited. No pressure, made me feel valued and part of the family. I especially loved Whitney, Tony, and Amanda. I am constantly talking about the dealership and recommending them to anyone looking for a new vehicle. More

Always provide great service. They have a friendly staff who provides good feedback and lets me know what’s going on They have a friendly staff who provides good feedback and lets me know what’s going on More