Crowfoot Dodge Chrysler Inc.

The worst customer service ever I have so many complaints about this dealer over the last 3 months I will NEVER set foot there again. They are rude and unhelpful I have so many complaints about this dealer over the last 3 months I will NEVER set foot there again. They are rude and unhelpful More

$1000 sales incentive evaporated and felt threatened I've been dealing with car dealerships over the years, and I go armed with a carcost canada report, and I make sure the dealer is making enough for it I've been dealing with car dealerships over the years, and I go armed with a carcost canada report, and I make sure the dealer is making enough for it to be worth while to them. Attempting to purchase a new vehicle with this dealership was a particularly bad experience, which ended up with what felt like threatening behavior from the sales manager to my wife and myself and an admittance the following day that these were the tactics the sales manager used to see if they could squeeze an extra $500 out of us, and instead of being threatening, they should have just asked us nicely if we'd give them an extra $500. We left when it started to become threatening, and saw the sales manager throwing his arms up and down on the desk as we looked back towards the dealership when driving away. The following day we received 5 phone calls from 3 different people at the dealership apologizing and wanting our business, but we purchased the vehicle at another dealership that started off at the price we were asking for and didn't play any of the standard games. Also, there was an up to $1000 private sales incentive for an event they were running, which I was told would be given by a Chrysler rep on top of any deal we agreed on, which evaporated immediately when we began negotiations with the comment "You're not eligible for that because you have a carcostcanada report". Also, watch out for the documentation fees at this dealer which they attempt to pass off as taxes. If they think they're gonna lose the sale, they'll also offer you a trip to Vegas for free, but I've been informed that these free trips still cost you in taxes etc. More

It's like a trip to Disneyland A wonderful experience. Everyone bent over backwards to make sure we were taken care of, and very happy. Our boys (especially the youngest) enjoyed A wonderful experience. Everyone bent over backwards to make sure we were taken care of, and very happy. Our boys (especially the youngest) enjoyed playing in all the showroom vehicles. Thanks you to Brian, Jason and Jack for everything. All went above and beyond!! My van (ours) is amazing! Love everything in it. It's like a trip to Disneyland - lots of bells, buttons and whistles to play with. More

Generally everything was very positive. My "Sales Consultant" Rob Dicesare was obviously interested in my business without being pushy. On my initial visit, which was simply to pick up a br My "Sales Consultant" Rob Dicesare was obviously interested in my business without being pushy. On my initial visit, which was simply to pick up a brochure, he took the time to explore my needs and went as far as to take me a drive in a Caravan even though I assured him I wasn't going to buy anything that day. His comment that his time with me was an investment in a potential future sale made a positive impression on me. Rob was confident that we could make a deal sooner, rather than later despite my skepticism. After a few days and armed with additional information, I again met with Rob despite my belief that we would be miles apart when it came to a deal that would work for me. After way too much back and forth to "see his manager" we were able to agree on the figures and I was pleasantly surprised at the outcome and feel, even after sober second thoughts, that I was treated fairly and got good value for my money. More

The experience was fine in the initial stage before purchasing my '13 Ram 1500, with friendly sales staff and a nice showroom. After signing on the dotted line, it turned sour very quickly. The state purchasing my '13 Ram 1500, with friendly sales staff and a nice showroom. After signing on the dotted line, it turned sour very quickly. The statements below are just some of my issues I encountered will dealing with Crowfoot Dodge May-July 2013). - The sales associated had very little knowledge of the vehicle I was interested in. In fact, do to my extensive research, I showed him many key features that he was unaware of. - Promises of a "no fees" dealership. Ended up charging me $500 for services. - Was charged for security "etching" which was not asked for nor wanted. Charges were reimbursed eventually. - Charged $90 for fuel (95L tank). Again, not asked. As well, I would expect this to be included and believe the truck comes with a 1/4 tank from the factory. - Even after three visits to verify my order of fender flares were correct, they were still not what I wanted and unlike advertised. Several visits were made as I was told they were delivered, only to find out they were not. - After a two month argument with the sales associate and sales manager of the dealership, the cost of the flares was refunded. Even after several earlier indications that my father was also interested in a vehicle and willing to do business, their stubbornness persisted. Four months later my father purchased a new 1500 from Eastside Dodge without issues. - Several minor issues with the truck were noted after delivery which required two separate visits and repairs under warranty. No loner vehicle nor rental was offered or reimbursed. With the selection of dealerships in Calgary and beyond, future vehicle purchases of mine will not be made at Crowfoot Dodge. The experience should be positive, this was certainly not. More