Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,354 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,354 reviews

July 04, 2016

Excellent Selection and Sales Service We bought a new Dodge Journey from Pat Savoie. When we explained our wants to him he steered us right toward the vehicle without being pushy and did More

by Ice Man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Savoie, Lyle Najjar
Jul 05, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Crosstown with only the best there is to offer. It’s so nice to hear that Pat and Lyle helped to make your experience such a positive one. Enjoy your new Dodge Journey! Respectfully, Shellian Bremec Marketing Manager

July 01, 2016

OUTSTANDING SERVICE MY HUSBAND AND MYSELF PURCHASED VEHICLES FROM CROSSTOWN WE CAN HONESTLY SAY WE HAVE NEVER HAVE BEEN TREATED SO GREAT, JUST LIKE FAMILY. I COULD GO ON More

by cherokee4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hanna, TJ Fiddler, Bass Chehayeb, Jeff Caines
July 01, 2016

New wrangler! Started off looking to trade up my wrangler at southtown dodge. They were not very helpful and seemed to have no interest in getting me into somethin More

by Will M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Joseph, Bass Chehayeb
Jul 05, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Hearing that we helped you find what you were looking for is wonderful! An experience like this is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Crosstown, we wish you many happy miles in your new Jeep! We look forward to serving you for many years to come! Respectfully, Shellian Bremec Marketing Manager

June 28, 2016

Nick Marando Customer Review I was very impressed with the service I received at Crosstown with Nick, he was professional and friendly made me feel like a part of the family. Nick More

by lavernec13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marando
June 26, 2016

Very happy I've had lots of negative experience over my car buying years. However, dealing with this company and their employees have been a pleasure. This is my More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Lyle Najjar, Oz Nashman
June 25, 2016

Excellent service! This is our second purchase of a vehicle. My husband and I are very happy of their excellent service. We would highly recommend Crosstown to our fam More

by JTAlatan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Destacamento, Marko Kamal
June 24, 2016

Staff extremly helpfull . Everyone I dealt with where extremely friendly and knowledgeable. It was a very positive experience. The staff More

by dodgeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah, Ashley Graham
June 23, 2016

Great deals great ppl and great lunch Was treated just like a famley member was taken care of from the moment I went on the door More

by Cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Kamal, Nick Marando
June 23, 2016

STRIKE ONCE MORE!! EXCELLENT SERVICE PERFORMANCE Yesterday, I have a schedule for Safety Recall Service S08 Power Steering. I was provided with Excellent Service rendered one of your employees, Mr More

by Ferdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Allan Angeles
June 22, 2016

I have never been treated so poorly. My vehicle was damaged by a piece of metal that hooked my mirror in the car wash after my oil change. Chris who claimed to be the store manager whom More

by Kubiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Saunders, Brian Neggers, James Lasytchuk, Annette Kwolik
Jun 22, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Good morning Brian, I would like to thank you for sharing your service experience on dealer rater, we appreciate all feedback whether positive or negative. In your review you mention that our Service Manager, Chris treated you poorly and was rude. Chris, joined our team on Monday and is currently learning the way of Crosstown with our customer service, we do apologize that you did not receive a positive service experience. Crosstown’s car wash, as well as any other car wash have signs posted stating to enter at your own risk, fold in mirrors and operator is not responsible for any damages. Although this is posted I am happy to hear that our Fixed Operations Manager, Scott Saunders was able to work with you on a resolution for your truck and that you had a positive experience with other members of our service team. We really do appreciate your business and thank you so much for sharing your experience. Sincerely Shellian Bremec

...
98
...