Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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First time oil change So i randomly needed a oil change . I drove to cross town auto drive thru lube . I was greeted by a cheerful khaliff who guided me in ,was quite posit So i randomly needed a oil change . I drove to cross town auto drive thru lube . I was greeted by a cheerful khaliff who guided me in ,was quite positive about current specials. I was smiling already . From there the interaction with cassie and Kyle andArt all proved what a great team on customer service. Interesting on this note. I took notice of a wheel alignment machine. I was curious as to the cost for use. To my surprise they were courteous enough to offered at no charge. Im so impressed how they treated my jeep. Id rather go back because my other experience with other dodge dealerships has not been as great as cross town. Not only do you get down to earth folks who work there. You get a impression that i wanna go back. Thanks for my visit on 2015/10/07 @4pm. Ill be back for another oil change More
Great drive! I have been coming to Crosstown for a number of years, and never disappointed. Excellent service and perfect deals! Great Job Hadi & Bass Thank you I have been coming to Crosstown for a number of years, and never disappointed. Excellent service and perfect deals! Great Job Hadi & Bass Thank you More
very good Since 1995 I have been dealing with Crosstown Dealership. The service has always been excellent. I deal with the fleet service manager Angie Smith and Since 1995 I have been dealing with Crosstown Dealership. The service has always been excellent. I deal with the fleet service manager Angie Smith and she has given me excellent service over the years. Our personal and company vehicles have all been bought from this dealer. Thank you very much for the service. More
Communication is key! Service was exceptional, service advisor went above and beyond to get my truck looked at. Receptionist remembered my name. I had my uncle purchase a b Service was exceptional, service advisor went above and beyond to get my truck looked at. Receptionist remembered my name. I had my uncle purchase a brand new truck from these guys as well. I'd recommend crosstown to anybody for service or for purchasing a new ride. More
Great, friendly service I was greeted by a friendly young man who explained the wait time and went through the preliminary diagnostics with me (I was there for an oil change) I was greeted by a friendly young man who explained the wait time and went through the preliminary diagnostics with me (I was there for an oil change). I felt the communication was good throughout. I would specifically like to mention Zak, who was kind enough to go over and above my expectations by showing me how to install a basic piece of equipment on my van. I felt that his service was friendly and informative and he didn't make me feel like I was wasting his time. I appreciated that. Cassandra, Zac, and Art were all very friendly. Teddy is wonderful every time I come in. I didn't see him on this visit, but his kindness keeps me coming back! More
Great sales staff always great to deal with. Great staff very helpful and knowledgable. Do everything they can to get you the vihicle you want at a price you can afford. Highly recommend this dea Great staff very helpful and knowledgable. Do everything they can to get you the vihicle you want at a price you can afford. Highly recommend this dealer to anyone looking for a new vehicle purchase. More
Good experience overall, exceptional finance service! As far as car sales go this dealership was fine, like most others are. Sellers were friendly and eager to make a sale. Where our experience differed w As far as car sales go this dealership was fine, like most others are. Sellers were friendly and eager to make a sale. Where our experience differed was in the finance area. Jeremy was awesome. Cut to the point and made the experience enjoyable. He stayed after his normal hours to be there on our pick up day and made sure to answer any other questions we had, and to top it off he is the one that waited with us and eventually got us our keys and vehicle as our sales people were not available at the time. Our vehicle was missing a few things that should have been in it when we picked it up, but that was fixed in a couple weeks, all in all it was a good experience purchasing here. More
The new car experience The sales attention was a hilight of our experience, Mr. Jerry Joseph was very easy to work with and helped us understand the options that were availa The sales attention was a hilight of our experience, Mr. Jerry Joseph was very easy to work with and helped us understand the options that were available to us. Jerry gave us his complete focus during the big decision making regarding the purchase of our new Chrysler 300c Platinum 3.6L. Thank you and as mentioned we will see you again on our next purchase. More
Service Dept. Each time I go for a oil change I always wonder what kind of customer service I am going to be faced with and hope there is a familiar face from the l Each time I go for a oil change I always wonder what kind of customer service I am going to be faced with and hope there is a familiar face from the last. I am happy to say Cassandra Brochu is still there as she, in my experience, is most personable and welcoming in your Service Dept. Thx Cassandra!! Keep the smile on! Corinne More
Great vehicle at a great price I found exactly what I was looking at the right price. They also gave me a more than I was looking for my trade ins. I found exactly what I was looking at the right price. They also gave me a more than I was looking for my trade ins. More