Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,089 reviews
my first oil change Drove up in my 2015 Dodge Journey for my first oil change today. The boys opened up the overhead door and guided me in. Great i didnot even have to le Drove up in my 2015 Dodge Journey for my first oil change today. The boys opened up the overhead door and guided me in. Great i didnot even have to leave my vehicle. Excellent i thought, cause i am very fussy about the interior. Next i was greeted by clean and friendly staff who knew exactly what they were doing. It was completed in 22mins and i was rolling out the door on my way home. This dealership knows how to respect me and my time. I give the overall first visit a solid 10!!!! See u guys in 5,000kms. More
Purchasing vehicle This was my first time looking at a jeep product. We were looking for an SUV and liked the looks of the Grand Cherokee. I had full intention of lookin This was my first time looking at a jeep product. We were looking for an SUV and liked the looks of the Grand Cherokee. I had full intention of looking at other makes and models and started at Jeep. Patrick Rego was the first salesperson to approach us any he showed us the SUVs right away and then we went for a test drive. He told us to take the vehicle home and take it for a good test drive. They asked what color we wanted and made sure one was available to drive home. We did and when we returned it Sunday afternoon we had made our decision to purchase it. Patrick then handed us over to Jeremy to get financing in order. They were both very pleasant to deal with and we never felt pressured at any time. All in all if you go to Crosstown I would recommend that you ask for Patrick. More
Awesome I was out looking for a Trailhwak and visited couple of other dealership before I came here, Jerry was very forthcoming in working out the details. I was out looking for a Trailhwak and visited couple of other dealership before I came here, Jerry was very forthcoming in working out the details. More
Awesome dealership Me and my wife started dealing with crosstown in 2012 Since that day with different sales specialist, we never had bad experience. From the receptioni Me and my wife started dealing with crosstown in 2012 Since that day with different sales specialist, we never had bad experience. From the receptionist, to the representative up to their sales manager everyone done a great job. As well as the people work there. We already bought 3 vehicles from them eqch year. You what they say if a customers goes back to same store it means they like the service as well as the product. More
First Oil Change Stopped in for my first oil change and was greeted by smiling staff and treated exceptionally well. Invited to have a free coffee while vehicle was Stopped in for my first oil change and was greeted by smiling staff and treated exceptionally well. Invited to have a free coffee while vehicle was being worked on and also advised of service items such as emissions and wheel rotation so had them done at the same time Made to feel very comfortable Looking forward to going back again Thanks Shaun for getting me into my first NEW DODGE~!! More
OIl Change The service was excellent and thorough. The workers aided my needs and the service man Dennis let me see underneath my car and explained what was goin The service was excellent and thorough. The workers aided my needs and the service man Dennis let me see underneath my car and explained what was going on. Super friendly! Ayla printed out sheets I needed about my car and Zak was helpful in getting Dennis and Ayla to help me. More
fantastic experience My experience for a first time buyer at crosstown was well worth my time. The sales rep that helped me through my process Was patient and willing to w My experience for a first time buyer at crosstown was well worth my time. The sales rep that helped me through my process Was patient and willing to work with me to find the right vehicle for my family and myself. Thank you Colin Struth for all the help! :) J.P More
dissatified My husband wanted to get me a gift for following him around to 12 different moves over his 27 years in the military and ordered a Jeep renegade if Feb My husband wanted to get me a gift for following him around to 12 different moves over his 27 years in the military and ordered a Jeep renegade if Feburary. We were told 12 weeks at the most. Sold our other vehicle. Well just received the jeep 5 days ago. YES 8 months!!!! With only 1 car and we do not live in the city. When we went in to do all the paper work and ask for maybe something for our long wait we were told no. If you don't like what you have then don't take the jeep. Then they gave use the wrong paper work so we could not get insurance. Yesterday I was to get winter tires put on it and CAN NOT as they now have to cut the tires nuts off because THEY lost the special key :( what made it worse when we asked for help on a Saturday to fix this problem the gentleman that we deat with with was rude and condescending! So my Thanksgiving is completely cancelled because if I got a flat there was no way to change a tire. Plus now I have to get my wheel nuts cut off a brand new jeep that only has 200 km. Not happy. I would not recommend this dealership to anyone. They do not treat people nice and as soon as they get your money then they want you to go away. There are so many dealerships in and around Edmonton please shop around. More
Awesome thanksgiving deal! We visited the dealership today and our dealers Mark and Marko went beyond our expectations. They addressed our concerns and even gave way better deal We visited the dealership today and our dealers Mark and Marko went beyond our expectations. They addressed our concerns and even gave way better deals. Very honest and straight forward. And on top of that, they are really funny, making our first purchase a very good experience. I'm soooo going to recommend them to my family and friends. More
Quick and easy To the joly young lady who always makes getting my truck services so easy, Cassandra always has a smile and is not afraid to tell me what my truck nee To the joly young lady who always makes getting my truck services so easy, Cassandra always has a smile and is not afraid to tell me what my truck needs done to keep it running in top condition. In my opinion she is a great value to Crosstown service department, keep up the great work. More