Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Hello. I came across your review about Crosstown Chrysler — unfortunately, your experience sounds very familiar. I had a similar situation with this dealer I came across your review about Crosstown Chrysler — unfortunately, your experience sounds very familiar. I had a similar situation with this dealership (Jeep Compass): repeated service visits and ongoing warranty issues that were never properly resolved. As a result, I was forced to take my vehicle to another dealership — Derrick Dodge, after Crosstown effectively stopped addressing the warranty concerns. Since issues like this with Crosstown do not appear to be isolated incidents, I would strongly recommend contacting AMVIC (Alberta Motor Vehicle Industry Council). I filed a formal complaint, and my case has already been escalated to the Investigations Department. If you decide to submit a complaint, you may optionally reference AMVIC Case No. 25-11-277 as a related example, which can sometimes help the regulator identify recurring issues with the same dealer. Of course, the decision is entirely yours — I’m simply sharing my personal experience and the step that ultimately proved necessary in my situation. More
From start to finish with Andy in salesthen Carlo in finance I’ve never been so pleased to be treated as a person. Not selling me something I really didn’t want. These two guys were amazing. The rest o finance I’ve never been so pleased to be treated as a person. Not selling me something I really didn’t want. These two guys were amazing. The rest of the staff that I came into contact with WOW super nice. Back to the sale, they both showed such professionalism it really shocked me. I will be recommending them to anyone who is looking for a new or used vehicle. I will be looking forward to returning to Crosstown in the future. Thank you so much for getting out of a vehicle I really didn’t like and into one I will enjoy for many years. More
I had my oil change done at the dealership and I was impressed with how quick and smooth the service was. Staff were helpful and professional. Thank you! impressed with how quick and smooth the service was. Staff were helpful and professional. Thank you! More















