Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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serviced got oil change a week ago and helped me on nov 23 to show me that I had a leak from another part while I was getting a recall done. got oil change a week ago and helped me on nov 23 to show me that I had a leak from another part while I was getting a recall done. More
Relaxed, no pressure, great service Our sales person Jerry Joseph was fantastic. Everything was made very painless and easy. I would recommend him to anyone looking for an attentive, kno Our sales person Jerry Joseph was fantastic. Everything was made very painless and easy. I would recommend him to anyone looking for an attentive, knowledgeable, customer service oriented vehicle buying experience! More
OIL CHANGE/INSPECTION Went here for oil change & inspection (vehicle was purchased here), from 10 a.m. to 3:30 p.m., service advisor left 4 lunch, no one else knew what was Went here for oil change & inspection (vehicle was purchased here), from 10 a.m. to 3:30 p.m., service advisor left 4 lunch, no one else knew what was going on. Ended up with a $300+ car wash, they cleaned mud from tires. Asked for owner's manual, didn't get that either! Not going back there again! Cheaper 500 miles north! Original bill for services was $530+., for an oil change/inspection that should have taken no more than 2 hours. Will go to another Dodge dealership in the future! More
"They built it for me" literally What can i say. I came from a bad dealer relationship and was caught completely off guard by the professionalism and service received at Crosstown fr What can i say. I came from a bad dealer relationship and was caught completely off guard by the professionalism and service received at Crosstown from finance, service and the sales team. I would like to give a specific shout out to Patrick Rego though as this guy not only went above and beyond but treated me like family and not a customer. Crosstown didn't have what i was looking for so Patrick went out and with the help of Dave brought in the closest thing possible from out of province and installed everything i wanted after market while keeping it within my budget. Patrick kept me updated while my truck was being "reborn" and was always only a phone call away if i had any questions or concerns. Patrick was so involved and excited from start to finish making everything "pristine and perfect" that i was beginning to wonder if we were talking about a truck he was buying or me :) Thank you for everything. More
Most amazing car buying experience My previous experiences with buying a new vehicle were terrible. I was manipulated and walked on all to make a sale. When I walked into crosstown the My previous experiences with buying a new vehicle were terrible. I was manipulated and walked on all to make a sale. When I walked into crosstown the sales staff were patient understanding and sympathetic with my needs and previous experiences. They strives to make it the most friendly and non pressured experience! They fought tooth and nail to assist in getting me the best value and trade in! They worked with the banks to get me the best rates and even lowered my payments! Best dealership out there! More
helpful and knowledgable I am a repeat customer. I dealt with Patrick, Adam, and Jeremy all were friendly ,helpful and knowledgable. they took care of all the details. Love th I am a repeat customer. I dealt with Patrick, Adam, and Jeremy all were friendly ,helpful and knowledgable. they took care of all the details. Love the new Ram 1500. More
Awesome experience with service department I am someone who always works on my own vehicles, but a problem came up with my ECM and knew I couldn't do it myself. Was worried about going to a dea I am someone who always works on my own vehicles, but a problem came up with my ECM and knew I couldn't do it myself. Was worried about going to a dealer, but didn't really have much of a choice and was rushed for time to get it done since it was a Saturday and i needed my truck for Monday morning. Dealt with service rep Robert Obando, who was awesome. Told him all I knew and what had to be done and that it was rushed and got it in and out no problem. Was worried about the price of the shop rate, but their techs didn't go back over any of my work, just programmed the ECM and done. If I ever need to take my vehicle to the dealer again, there's no where else i would rather take them than to Crosstown. More
Purchasing our new vechile Dodge Ram 3500 From the beginning to the end it was a great experience. We have been visiting Patrick, our salesman, for a number of months. He always had time for From the beginning to the end it was a great experience. We have been visiting Patrick, our salesman, for a number of months. He always had time for us. Finally we decided on a 3500 Dodge Ram. Everyone, Adam, Marko and Patrick were all up front about everything, no hidden surprises. The Serviceman, Paulo, even stayed late to finish the prep on the truck for us to be able to pick it up on Saturday vice Monday. We were treated to lunch which was so nice. It was a pleasure dealing with Marko on financing the vehicle. We purchased the extended warranty on his recommendation. Our experience was seamless. I spoke with the manager Mr Comrie and told him how nice the showroom looked for Christmas, and he credited his wife with the great decorations. The dealership works on a team platform. Everyone supports the next one, which is so nice. I believe Chrysler Canada has a great dealership with Crosstown Auto Centre, in Edmonton representing them. Our only recommendation would be that Chrysler Canada make it easier to access the Diesel Supplement Manual. Also Instead of a disc for the 2015 Owner's Information, having it on a stick would be very nice. Thank You. Warren & Cherie Kelley More
used car great service very helpful in getting everything sorted out and always willing to answer my questions. would highly recommend Jerry and TJ extremely g great service very helpful in getting everything sorted out and always willing to answer my questions. would highly recommend Jerry and TJ extremely great experience here. really went that extra mile to help me get the right car for me. More
Very good. Pleasant people They were very nice people. Did everything that they could do for us and more. Mathced us up with the perfect vehicle that suited us the best. They were very nice people. Did everything that they could do for us and more. Mathced us up with the perfect vehicle that suited us the best. More