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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,307 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,307 reviews

September 15, 2016

My new truck It was a great low pressure experience working with Marc and Moose. Marc made me feel like he was going to keep looking to find me a truck as long as More

by Bert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah, TJ Fiddler, Marc Stuparyk
Sep 19, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Congratulations on your new truck! We welcome you to the family. I will make sure that Marc and Moose know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Truck! Sincerely, Shellian Bremec Marketing Manager

September 15, 2016

Friendly curtious easygoing Crosstown Dodge is a well organized dealership. Thanks again for all the help by business manager Marko Kammal. Crosstown Dodge was a great experience More

by Wile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Kamal
Sep 19, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf of the Crosstown team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. I will make sure that Marko knows how pleased you are with their service. Sincerely, Shellian Bremec Marketing Manager

September 15, 2016

Great customer service ! I was taken care of so well by Marko and Manny, that I bought two vehicles on the same visit. One Used vehicle a 2014 Jeep Compass and one new vehicle More

by Bruce C
Recommend Dealer
Yes
Employees Worked With
Manny Hanna, Marko Kamal
Sep 19, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Crosstown, enjoy those rides! Sincerely, Shellian Bremec Marketing Manager

September 13, 2016

wonderful and excellent experience in purchasing TRUCK Stephen and I are completely satisfied with our buying experience with Tony, May, Chester and lyle, They did everything they could to make sure we we More

by stephenmaricel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Tony Surtida, May Tiongson, Lyle Najjar
September 12, 2016

Excellent I would like to thank Moustafa, Adam and Mel for their great team work in assisting me in find my dream jeep. They were so nice and friendly. They sh More

by bronx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Moose Zarandah, Ismael Mirza
September 10, 2016

Easiest purchase I've ever made Pat Savoie is customer service at its finest. He started by getting all my information ahead of time so when we got to the dealership it was a breeze. More

by CarlyJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Savoie, Joy Gobeil
Sep 12, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with Crosstown and Pat Savoie. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Jeep. Pat, Joy and the team will be thrilled to hear your feedback! Respectfully, Shellian Bremec Marketing Manager

September 09, 2016

Greasy They sold me a car without a factory remote start in it. When I specifically had asked if it was a fort remote start and they said yes. Well they lied More

by paytielep
Recommend Dealer
No
Employees Worked With
Scott Saunders, Ray Fiddler, Lyle Najjar
Sep 23, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Payton, Thank you for taking the time to write your review, we are truly sorry we were unable to connect in order to come to some sort of resolution regarding your concerns. The vehicle that you purchased from our used car department is a ford and the previous owner would have had the remote start installed in the vehicle if it was not installed by ford. I have spoken to our management team and they are unaware of any concern regarding your vehicle being brought to their attention, I have checked our service records for any concern with the remote and was unable to find a record. To my understanding you had your vehicle at a ford dealership with a concern for the fans not working and according to the repair order they were unable to duplicate your concerns and noted that it may be due to a remote start install. Crosstown is more than willing to assist with your concern, but in order to do this we will need to have your vehicle booked into our service department. I have left you two voicemails in order to make these arrangements. Please feel free to contact me at your earliest convenience to make these arrangements. Sincerely, Shellian Bremec 1-800-209-8194 or sbremec@crosstownchrysler.com

September 09, 2016

Oil change Cassandra James L and Brian N are the xxxx. Got my oil changed up and fixed my cargo brake light with no hassles!!! 9 dollars was a lot cheaper than 1 More

by Brucedeuce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Liberona, Cassandra Brochu, James Lasytchuk, James Aubrey, Shane Desaulniers, Dwayne Bubley, Brian Neggers
September 08, 2016

Finally got my new truck! I came in to see Colin about a new truck! I knew Colin from before and he was always a straight shooter. All the customer service was great. The be More

by Oilersfan22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Dzurka, Jerry Ziniak
September 07, 2016

Fantastic Experience!!!!! I recommend Mr. Chester and Mrs. May Tiongson most specially Mr. Marko Kamal Business Manager because his friendly, approachable, kind and very helpfu More

by Joshua Espinosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Marko Kamal, May Tiongson
Sep 12, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Chester, May and Marko were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Shellian Bremec Marketing Manager

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