Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,405 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,405 reviews

April 03, 2017

The Perfect Fi(a)t Steve at Crosstown totally shocked us by suggesting a Fiat crossover, and we couldn't be happier. He made it a really smooth experience, from choosing More

by Steph H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Gobeil, Steve Kachkan
Apr 05, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Congratulations on your new Fiat Crossover! Thank you for taking the time to write about your experience. It is wonderful to hear that Steve was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Shellian Bremec Marketing Manager

April 01, 2017

Great fast service Kind employees, teddy, Hamil, and Ian, very fast very professional, guide me through all the step and provided great advice. This dealership is always More

by Lililafaille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Garcia, Hemil Bhagat, Ian Denoon
March 27, 2017

Handling customer inquiries I got a car in this location last December 3,2016 . And until now (March 27,2017) i did'nt recieve my PST refund yet. Since I lived in SK i paid for m More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Destacamento
Mar 31, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Good morning, I have read your review and would like to speak to you regarding your concern. Can you please email me at sbremec@crosstownchrysler.com or contact me toll free at 1-800-209-8194. I will need all your contact information, so I can look up your deal and review. Sincerely, Shellian Bremec

Mar 31, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

HI Sally, Thank you for your message. I spoke to our General Sales Manager, Robbie Gordash, along with Chester Tiongson. I have reviewed your car deal from back in December and we did not charge the PST on the deal. I spoke with Chester and he advised me that you both had a conversation. You have requested Mark to contact you to discuss and Chester has asked Mark to contact you. Please email me if you have any further concerns. Sincerely, Shellian Bremec

Apr 01, 2017 -

Sally responded

yeah,chester called me and discuss the issue. but mark did'nt call me yet. since mark is the one who made the deal with me, he should be the one who will settle this. He even told me last February that he already has my check on hand. So i was expecting it. He even manipulate the transaction.Nobody called me from finance department to ask me if I want to avail the add ons services. He made the decision for me, WITHOUT MY CONSENT. He avail all the add ons.so since this is my first time to purchase a car, i don't know at first. He did not even left me a copy of all the papers that i had signed. only the BILL of SALE... He promised me to mail my copy but until now i did'nt recieved any as well. In my opinion Mark should pay for the PST because wheni Asked him if the company will shoulder the PST he said YES! he did not explain how the PST works. If only I knew that I have to shoulder the PST i should have got my car here in SK so i could enjoy all the warranties that comes with a brand new car.

Apr 04, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

HI Sally, Can you please confirm that Mark has since contacted you? Thank you Shellian

Apr 05, 2017 -

Sally responded

Mark never contacted me yet since I raise the issue. The person that make an effort to talk to me was Chester and Avelino.and I'm thankfull for thier effort even though thier not the one whom I made a deal with.

March 25, 2017

Guy Jeremy @ Crosstown is A++ rating Guy Jeremy and the team at Crosstown made my Christmas. I traded in my Ram for a wonderful ignition orange 2017 Ram 1500. We immediately took the Ram More

by MrBullSTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Jeremy
Mar 31, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience! Guy is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.On behalf of your friends here at Crosstown, enjoy that ride! Sincerely, Shellian Bremec Marketing Manager

March 24, 2017

Great experience. I bought my first vehicle under my own name from Manny. Everything from financing to the insurance. Of course I was nervous and didn't know what to ex More

by Tyler cammock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Hanna
Mar 31, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

On behalf us all of us at Crosstown, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Manny. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Shellian Bremec Marketing Manager

March 24, 2017

Excellent Service Great people and excellent service. Listened to all my need and provide perfect service. It was truly a commendable experienced. Salute to Mr. Allan More

by stanley s mandap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
March 24, 2017

"Just what i wanted" On Friday, March 17, I went to a different dealership and put a down payment on a black 2013 Grand Caravan. I thought I had found my van. On Saturda More

by Linda318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazin Fakhreddine, Lyle Najjar
March 23, 2017

Listened to my needs and wants and delivered I had the pleasure of starting Spring 2017 in a brand New Van, a long time dream that is now a reality thanks to Ruby Bhinder a Product Specialist who More

by Sinder Sparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah, Husny Ismael, Ruby Bhinder
March 22, 2017

Friendly Salesman We brought in our vehicle for a trade in on a Jeep Grand Cherokee and were extremely happy with the service that Dwayne offered to us. He got the vehi More

by curtisdanielle35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Bubley
Mar 23, 2017 -

Crosstown Chrysler Dodge Jeep Ram responded

Thanks for making the trip for your purchase of your new Jeep! It’s so nice to hear that Dwayne helped to make your experience such a positive one. We appreciate your business, thank you again! Respectfully, Shellian Bremec Marketing Manager

March 21, 2017

Aweoms experience! Tyler Porter was extremely helpful, especially since this was my first car purchase I had so many questions and he was so much help during the entire More

by Carolina Hollman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Najjar, Husny Ismael, Tyler Porter
...
85
...