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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.4
2,093 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,093 reviews

January 24, 2016

Fantastic buying experience The guys "Warren Fiddler, Husny Ismael and Russ Zaltsmenov" were just awesome to work with. There was no selling me anything else once they put me in More

by Deneen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoakey Fiddler, Husny Ismael, Bass Chehayeb, Russ Zaltsmenov
January 24, 2016

Excellent Service ... great people I have used Crosstown for my service needs for over a decade, and am always impressed. Appointments are easy to get, there is little wait when you are More

by AltaWedgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lautischer
January 24, 2016

Poorest sevice EVER !!!! It cost my wife and I over one thousand dollars and eight days to have cosstown to evaluate and change a battery in a 2013 journay which I bought my w More

by Phil
Recommend Dealer
No
Employees Worked With
Doug Purdy, Russell Purdy
January 22, 2016

Chris was friendly and helpful. Cross town Is Very good dealership and I recommend it to everyone. And all the staff are friendly and they have experience .and they respect the time More

by sam9023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lautischer
January 22, 2016

Service with a Smile Service was quick, work completed was reviewed before and after service, vehicle returned with a smile and a carwash. Service rep Daxton Boere was AWE More

by Solo Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daxton Boere
January 21, 2016

Exceptional Customer Service Allan gave a great assistance in getting my car fixed properly and on time. He made sure that I will receive the kind of service that I expected. I More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
January 20, 2016

warranty repairs Drove in to garage, Chris checked over my truck. He then went over my work order that was created when i called in to book the appointment.I showed hi More

by nitsirt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lautischer
January 20, 2016

Recall notice Took my truck in for recall notice N49. Met with Chris and he was very thorough with initial inspection. He went over with me what additional inspecti More

by David J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lautischer
January 19, 2016

Fabulous Upon my arrival I was welcomed by my service advisor Chris Lautischer. He was pleasant, cautious and helpful. He then called me 3 hours later to info More

by Hotstreak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Lautischer
January 14, 2016

dissatisfied customer Was not happy in dealing with salesman or sales manager, both lied to me and ignored my several messages to call me back. was lead to believe I was ge More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mazin Fakhreddine, TJ Fiddler
Feb 11, 2016 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Tina, We do apologize that you were not happy with your experience at Crosstown. I would like to thank you for taking the time to discuss your concerns with me and that we were able to agree on a resolution. We really do appreciate your business. Thank you and enjoy your day! Shellian Bremec

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