Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Fantastic buying experience The guys "Warren Fiddler, Husny Ismael and Russ Zaltsmenov" were just awesome to work with. There was no selling me anything else once they put me in The guys "Warren Fiddler, Husny Ismael and Russ Zaltsmenov" were just awesome to work with. There was no selling me anything else once they put me in the Jeep Sport. They all worked very hard to get me financed. They gave me a referral fee because my friend bought her car at the same time. She loves her car buy the way. I am very appreciative. They are very nice guys to work with and I will keep in touch because they are genuinely nice people. Deneen Lawrence More
Excellent Service ... great people I have used Crosstown for my service needs for over a decade, and am always impressed. Appointments are easy to get, there is little wait when you are I have used Crosstown for my service needs for over a decade, and am always impressed. Appointments are easy to get, there is little wait when you are there, and the service personnel so a good job of keeping you involved in the process. I particularly like their willingness to tell you what *must* be done, as opposed to what you should do, or might do. I'll keep going back for certain. More
Poorest sevice EVER !!!! It cost my wife and I over one thousand dollars and eight days to have cosstown to evaluate and change a battery in a 2013 journay which I bought my w It cost my wife and I over one thousand dollars and eight days to have cosstown to evaluate and change a battery in a 2013 journay which I bought my wife new!! Which she told them it had a dead battery!!!! They also told her that her phone would not work in the hands free mode due to a software issue. We went To ST.ALERT Dodge I traded in my Truck for a 2016 Larami talked to them about crosstowns action and they have found out that her hands free moduale was Broke !!! YOUR LOSS Crosstown OUR GAIN !! Thanks for NOTHING !!! More
Chris was friendly and helpful. Cross town Is Very good dealership and I recommend it to everyone. And all the staff are friendly and they have experience .and they respect the time Cross town Is Very good dealership and I recommend it to everyone. And all the staff are friendly and they have experience .and they respect the time and the customer. More
Service with a Smile Service was quick, work completed was reviewed before and after service, vehicle returned with a smile and a carwash. Service rep Daxton Boere was AWE Service was quick, work completed was reviewed before and after service, vehicle returned with a smile and a carwash. Service rep Daxton Boere was AWESOME! More
Exceptional Customer Service Allan gave a great assistance in getting my car fixed properly and on time. He made sure that I will receive the kind of service that I expected. I Allan gave a great assistance in getting my car fixed properly and on time. He made sure that I will receive the kind of service that I expected. I will definitely recommend him to my friends. More
warranty repairs Drove in to garage, Chris checked over my truck. He then went over my work order that was created when i called in to book the appointment.I showed hi Drove in to garage, Chris checked over my truck. He then went over my work order that was created when i called in to book the appointment.I showed him the issues I was having with my truck. He told me he would contact me as soon as he knew what was happening after the truck was in the shop and keep me updated during the work day. He called me two times to let me know what was found. Very professional. More
Recall notice Took my truck in for recall notice N49. Met with Chris and he was very thorough with initial inspection. He went over with me what additional inspecti Took my truck in for recall notice N49. Met with Chris and he was very thorough with initial inspection. He went over with me what additional inspections were available. He later contacted me and explained what was found and gave me the cost of each repair. After the repairs were approved he contacted me when the vehicle was ready for pickup. More
Fabulous Upon my arrival I was welcomed by my service advisor Chris Lautischer. He was pleasant, cautious and helpful. He then called me 3 hours later to info Upon my arrival I was welcomed by my service advisor Chris Lautischer. He was pleasant, cautious and helpful. He then called me 3 hours later to inform me that my vehicle was next in line to be attended to. More
dissatisfied customer Was not happy in dealing with salesman or sales manager, both lied to me and ignored my several messages to call me back. was lead to believe I was ge Was not happy in dealing with salesman or sales manager, both lied to me and ignored my several messages to call me back. was lead to believe I was getting a different vehicle then I one I received. So not happy with my experience with Crosstown . More