Crosstown Chrysler Dodge Jeep Ram

Wouldn't recommend this dealership. Bought a 2014 Jeep Compass in sept. Took over 5 hours to trade in for a newer vehicle. Communication with sale's associate was very lacking. We found Bought a 2014 Jeep Compass in sept. Took over 5 hours to trade in for a newer vehicle. Communication with sale's associate was very lacking. We found broken parts and took a lot of nagging to get it dealt with. The things that we were promised during the trade where hard to get, once again having to keep phoning to get what we were promised. Its been 5 months later and we are still trying to get something from the contract. With this being my second car I was very disappointed and very unhappy with how we where treated. This has been the worst experience buying anything in my life. More

Great Experience! !! We just bought a 2014 dodge ram sport 1500 crew cab. We had amazing service and every person we delt with was nothing but amazing ! Would definitel We just bought a 2014 dodge ram sport 1500 crew cab. We had amazing service and every person we delt with was nothing but amazing ! Would definitely recommend this dealership to everyone . More

very disappointed I have had numerous phone calls asking if I was interested in trading in my car on a new vehicle. I told them yes and set up a time to meet with a sp I have had numerous phone calls asking if I was interested in trading in my car on a new vehicle. I told them yes and set up a time to meet with a specific salesman. Each time I go there at the agreed upon time the salesman is not there. They tell me that another salesman will help me. I just say no thank you and walk out. I made an appointment with a specific person and when I get there I am told they have gone for the day or are not in. I didn't make an appointment with the other sales person who they say will help me I was talking to a specific person on the phone and that is who I made the appointment with. To me this is not a very professional way of doing business. If I was to make an appointment to meet with someone in my job and I did not meet with the person I would get into trouble as I was the one who made the appointment and then did not bother to call the person I was supposed to meet with to make other arrangements. My wife asks me why I continue to try and deal with Crosstown with the problems I have had. She is suggesting I try a different dealership or even a different brand of vehicle altogether. Now I am considering her advice. I don't know what has happened to the service at Crosstown. I have purchased two vehicles from Crosstown and I guess they are not interested in having me continue to be a customer of theirs with this kind of lack of service. More

Excellent, Helpful and accommodating I am dealing to this people since 2014 at that time i've got my Jeep Grand cherokee Limited and there' no words to express how they assist me through I am dealing to this people since 2014 at that time i've got my Jeep Grand cherokee Limited and there' no words to express how they assist me through the process and now again with my new Truck Ram 1500 sport its always the same, they guide you the whole process till you get your very dream vehicles. What really excel them were even after the sales and you have your unit and you happen to do service and you have a little bit of hassle they were there still assisting to their best. GOOD JOB to both of you, and I am sorry I only give you 5 on the rating because for me you need more......you need 10 More