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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,093 reviews
March 19, 2016
Outstanding Auto Service I've been to different Jeep auto service but Crosstown is where i trusted most because of their friendly technician & staff. They have checklist upon I've been to different Jeep auto service but Crosstown is where i trusted most because of their friendly technician & staff. They have checklist upon entering, but they should also personally check and turn over your car when pick-up. More
by Marjo
Employees Worked With
Christopher Lautischer
March 18, 2016
Excellent Customer Service I would like to thank Brian and Cassie for the excellent service we had for our dodge journey change oil. Awesome job????everytime I need a service wi I would like to thank Brian and Cassie for the excellent service we had for our dodge journey change oil. Awesome job????everytime I need a service with my suv they always ensure that my car ready to go after the service. Definitely! I will recommend this dealer center!!! More
by Sarah and family
Employees Worked With
Cassandra Brochu, Brian Smith
March 14, 2016
ABS recall / rear pinion seal leaking Went to Crosstown to have my journey service for a recall . and ask Allan if they can check as well the leaking on the rear differential.. They fixed Went to Crosstown to have my journey service for a recall . and ask Allan if they can check as well the leaking on the rear differential.. They fixed it as well no more leak. Thanks to Allan's helps. More
by Justin
Employees Worked With
Allan Angeles
March 14, 2016
A new Jeep and two new friends The first thing I notice when I walk into any store or talk to any employee is their customer service skills and their overall mood. Both Jerry and Je The first thing I notice when I walk into any store or talk to any employee is their customer service skills and their overall mood. Both Jerry and Jeremy hit tops marks in both areas; they also make a great team! Jerry was the one who helped me pick my vehicle. Originally I was going to go with something a little cheaper but after Jerry showed me all my options, let me drive the vehicle (off-road too), and worked a good payment plan in I was SOLD. I do not regret my purchase one bit and it has been about half a year already. If you are going to buy something let Jerry help you spoil yourself - within your budget that is! Jeremy helped me more on the financial side; he was incredibly patient and was always checking up on me. He explained to me OVER and OVER (after me asking him repeatedly) how everything worked because this was the first time I was buying something worth this much. Not only did he do everything to make it the best price possible for me, he saved me money in several different areas as well just because he could. Whenever I had a problem with anything Jeremy and Jerry were always ready to help me no matter what day or time. Jeremy and Jerry still message me to this day to see how I am doing and to help me with anything concerning my vehicle. I really do recommend going here and talking to these two. Even if you do not purchase a vehicle you will learn a lot from them and make some good friends. More
by Sirius
Employees Worked With
Jeremy Hamilton, Jerry Joseph
March 13, 2016
Excellent customer service Great customer service from Product specialist -Patrick Rego and Service Specialist -Robert Obando. Both the guys are very friendly, ready to help and Great customer service from Product specialist -Patrick Rego and Service Specialist -Robert Obando. Both the guys are very friendly, ready to help and explains everything in details and gives great feedbacks and suggestions. I would recommend customers to get hold of these guys for excellent service at Cross town auto centre for both sales and service. More
by Ajoy
Employees Worked With
Patrick Rego, Robert Obando
March 12, 2016
Jeep Recall and service I was extremely impressed with the service we received from Allan, we have some minor annoyances with Dodge/Jeep in the past- nothing horrible but at I was extremely impressed with the service we received from Allan, we have some minor annoyances with Dodge/Jeep in the past- nothing horrible but at times irritating. But yesterday Allan gave us exceptional service. This is everything customer service should be. Amazingly friendly, genuine and super helpful. Keep up the great job Allan! More
by Steph
Employees Worked With
Allan Angeles
March 10, 2016
Ontime, correct, professional I totally forgot about getting my recall done, I noticed a strange noise in the morning and within hours crosstown had my truck In and repaired along I totally forgot about getting my recall done, I noticed a strange noise in the morning and within hours crosstown had my truck In and repaired along with other items I was unaware of! Great team they have! More
by blackdodge
Employees Worked With
Christopher Lautischer
March 08, 2016
AWESOME, INEDIBLE, OUTSTANDING MOST PLEASANT AND HELPFUL AND OBVIOUSLY VERY HAPPY STAFF. EVIDENCE OF AN EXCELLENT MANAGEMENT TEAM !!! COULDN'T ASK FOR A MORE HELPFUL AND FRIENDLY MOST PLEASANT AND HELPFUL AND OBVIOUSLY VERY HAPPY STAFF. EVIDENCE OF AN EXCELLENT MANAGEMENT TEAM !!! COULDN'T ASK FOR A MORE HELPFUL AND FRIENDLY SALES TEAM !! More
by jasmo
Employees Worked With
Husny Ismael, Alla Gladkikh
March 08, 2016
Awesome Dealership Marko helped me out and gave me a really great deal on the new Dodge Grand Caravan 2016. He was very polite and professional at what he does, and I re Marko helped me out and gave me a really great deal on the new Dodge Grand Caravan 2016. He was very polite and professional at what he does, and I recommend his services to anyone ! Thanks !! More
by Walter Scherger
Employees Worked With
Marko Kamal
March 06, 2016
Quicklube service carried out efficiently. Staff knowledgeable and quick to do the work. Made customer aware of upsale product opportunities, but not persist service carried out efficiently. Staff knowledgeable and quick to do the work. Made customer aware of upsale product opportunities, but not persistent in pushing them. More
by chrysler
Employees Worked With
Cassandra Brochu, Kyle Sperling, Tyler Poitras
