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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,304 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,304 reviews

July 11, 2025

Big shout out to Jayme for helping with the break down of my bill and the extra effort she did to help with our service on the gladiator.Thank you Jayme. More

by bogie5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwel
Jul 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Bogie5096, thank you for your kind review; we are happy to pass along your comments to the team here at Crosstown Chrysler Dodge Jeep Ram! Have great week!

July 09, 2025

Amazing service, those women on both sides of the service bays have very pleasant personalities. Greeting clients with a smiles and very eager to make your service experience as pleasant as could be. Very cl More

by Roberta Randell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Saunders, Jennifer Taylor , Angela Smith, Sandra Urbanovitch
Jul 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Roberta Randell, Thank you so much for the kind words! We’re thrilled to hear that our service team made such a great impression. The women at the front are truly amazing at what they do, and it's great to see their efforts recognized. We’re proud to be your #1 choice, and we look forward to seeing you again next time!

July 08, 2025

Charging for peace of mind inspection . when I am already being charged for brake work and up charged for work that is not needed asper owner operators manual.. More

by bogie5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James caldwel
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, we would like to get some more details about your experience with us. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. We look forward to speaking with you. Thank you.

July 07, 2025

Amazing service. I had added one recommended service for alignment but they advised it's just waste of money since I have to get new tires anyway. Appreciate honest f More

by melvyn.raj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme C
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

melvyn.raj123, Thank you so much for the kind words! We're glad we could provide you with honest advice that’s what we’re all about. Our team always aims to make recommendations that are truly in your best interest. We appreciate your trust!

July 05, 2025

Not only during our last visit, but on other occasions as well, we noticed that you try to make us, as customers, pay absurd amounts for completely unnecessary things. More

by Gabriel Queiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent visit to Crosstown Chrysler Dodge Jeep Ram. Our service manager, Brian, would like to speak with you further about your experience. He can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again for your review.

July 04, 2025

Great Service, Friendly People , very helpful, taking care of customers to them is number one More

by Rexwway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Jul 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Rexwway, Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team. Taking care of our customers is always our top priority, and it's wonderful to know that came through. We truly appreciate your support and look forward to seeing you again!

July 04, 2025

I was recommended to come here by my good friend and Emmanuel Elizeo, was the guy that assisted me with my big vehicle purchase (finance) as he was very patient and very compassionate. He walked me thro More

by lehembereket95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Elizeo
Jul 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

lehembereket95, Thank you so much for this amazing review and for sharing your experience! We’re so glad your friend recommended us, and even more thrilled to hear that Emmanuel made your vehicle purchase such a smooth and comfortable process. His patience, compassion, and above and beyond service t ruly set him apart, and we’re lucky to have him on our team. We're happy he could help you feel supported every step of the way and even assist with a temporary vehicle in the meantime. Thank you again for your trust and kind words we’ll be sure to share this with Emmanuel. Welcome to the Crosstown family!

July 03, 2025

The staff at the dealership were very helpful! A J Abbas was very helpful, and very conscientious! The support staff were very helpful, and explained in detail the best options! More

by clarkkerry0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Abbas, Bobby Farhangmehr
Jul 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

clarkkerry0, Thank you for the great review! We're so glad to hear that AJ Abbas and the rest of our team were able to provide you with helpful and conscientious service. We always aim to make sure our guests feel supported and well informed throughout the process. If there's ever anything else we can assist you with, don't hesitate to reach out!

June 27, 2025

I always have a great experience when I bring my truck in to your shop, and my truck is always clean when I get it back! Well done Crosstown! More

by Melissasmith1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Jun 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Melissasmith1314, Thank you so much for the kind words! We're glad to hear your visits have been smooth and that your truck comes back looking great. We appreciate your continued trust in Crosstown!

June 27, 2025

Every thing food until you signed the paperwork . Then all promises are gone !!!? I would not recommend Cross town More

by danielaxisa22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Bonyai
Jul 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, we would like to get some more details about your experience with us. Please reach out to Adam Najjar at 780-488-4881 or anajjar@crosstownchrysler.com. Thank you.

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