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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,304 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,304 reviews

July 28, 2025

Complete xxxxxxxx service. dealership did not provide me a uber to pick up my car just because I live in Beaumont. More

by aaslijashan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Jul 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Aaslijashan, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. To discuss the details of your visit further please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

July 25, 2025

Crosstown service, has proven to be trustworthy and has earned our trust and confidence with many vehicles and years dealing with them. What really stands out is the level of care and attention they gave, More

by MarknPatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jul 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

MarknPatti, Thank you for the kind words and for placing your trust in us over the years. It means a lot to know that our team, especially Vanessa, has made a lasting impression by providing the level of care and attention you deserve. We’re proud to offer a service experience that puts people first, and your recommendation truly means the world to us. We look forward to welcoming you back again soon!

July 25, 2025

One stop shop for all my car needs. Crosstown never fails to deliver and jecris always goes above and beyond. Highly recommended dealer. More

by sarabjyot_singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Jecris Bautista, Ai Sadayuki, Adora Pamolar
Jul 26, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

sarabjyot_singh, Thank you for the awesome review! We’re proud to be your one-stop shop and are thrilled to hear that Jecris continues to go above and beyond for you. We truly appreciate your recommendation and look forward to helping you again anytime you need us!

July 17, 2025

Staff are approachable and very friendly. Accommodating and comfy lounge to hang out while waiting. Free car wash after service. More

by Jocel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Jennifer(?) Williams
Jul 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Jocel, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! We look forward to seeing you again soon. Have a great weekend.

July 17, 2025

Monica once again proved to be your most valuable employee by making sure I’m well taken care of at all times. Thank you! More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Jul 20, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jesse, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! We will pass your kind words onto Monica. We look forward to seeing you again soon. Have a great weekend!

July 12, 2025

Good treat you really good treat you like family beat you. I’d really recommend them to a family member. More

by erwin.chocolate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kk Mazviwanza
Jul 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Erwin.chocolate, reviews like this give us motivation and help us ensure we provide high-quality care. Have a great day!

July 12, 2025

I absolutely love this dealership. I'm impressed with its service, advices and easy to deal. The build quality is top notch with exceptional customer service. More

by Jason DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, John Batao
Jul 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jason Dc, we're glad you had such a wonderful experience with us! We look forward to seeing you again soon. Have a great week!

July 12, 2025

They are very efficient helpers that you can talk to easily, and they always make a way for you to get what you want. More

by Melromel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista, Ai Sadayuki, Adora Pamolar
Jul 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Melromel, we are so happy to read such a great review about Crosstown Chrysler Dodge Jeep Ram! We look forward to working with you again soon. Have a great week!

July 11, 2025

I was quite pleased when they replaced my fob for my Chrysler 200 great staff. More

by s.christie1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Saunders
Jul 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi S.christie1310, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! If there's anything we can do to earn that 5th star from you please let us know! Thank you again.

July 11, 2025

Very bad service I got a truck to fix under warranty and I provide them service record they could not find anything for not to do it they came with conclusion the antifreeze is not Chrysler antifreeze. I d More

by Ihab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Gora
Jul 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi there, I would like to get some more details about your experience with us. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you

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