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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,253 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,253 reviews

May 28, 2025

After explaining in detail what brought me in my jeep and I were taken care if to total satisfaction. Jamie at the desk ensured it would be dealt with to my satisfaction which it was. More

by Rockin34
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jamie Caldwell Don, in the quick lubes department
May 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Rockin34, Thank you for taking the time to share your experience! We're so glad to hear that Jayme took great care of you and your Jeep, and that everything was handled to your satisfaction. Your trust means a lot to us, and we’re always here to help whenever you need us.

May 27, 2025

Vehicle was towed in the night before as it would not run. I received a call by 7:30 the next morning from the dealership to assess the problem and they had a solution which was the perfect fix everythin More

by shawnthompson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme in service is who contacted me, she was incredible. She is not listed above. I also spoke with the service manager, he was clearly knowledgeable and was extremely professional to work with. , Brian Neggers
May 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Shawnthompson79, Thank you so much for your kind words! We’re glad we could quickly diagnose and resolve the issue with your vehicle. Providing prompt and reliable service is always our goal, and it’s great to hear everything is now working perfectly. We truly appreciate your support and look forward to helping you again in the future!

May 25, 2025

Just had my radiator replaced by Crosstown and I'm super impressed! The service was top-notch, prompt, and professional. The team was knowledgeable, courteous, and explained everything clearly. The work was More

by lbupanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
May 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

lbupanda, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with your radiator replacement. Our team takes pride in delivering prompt, professional service and making sure everything is clearly explained. We're glad the new radiator is working perfectly and truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help!

May 23, 2025

Crosstown has always been super accommodating, super helpful and always knowledgeable about what needs to be done. No pressure type of service and always friendly. More

by Ryan Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Ryan Ross, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to working with you again soon. Have a great weekend!

May 23, 2025

All the staff at Crosstown are knowledgeable, courteous and willing to go the extra mile to help you with whatever you are needing! More

by rosebud_0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Graves
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Rosebud_0121, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

May 23, 2025

Crosstown has the best team of professionals working for them in every department. They make sure you are completely satisfied with what they do. More

by Matt P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon Comrie, Adam El Najjar, Paul Dhillon, Ian Holmes
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Matt P, That's wonderful to hear! We're so glad our team could ensure your complete satisfaction. Thanks for the kind words!

May 22, 2025

Brought my truck in for it's regular oil change through the express way. Staff were excellent to deal.with and took great care of my needs and truck. Normally I go to service and deal.with Monica Gora who More

by Crazyscotsman911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Crazyscotsman911, we are very happy we could provide you with a positive experience! We agree that Monica is amazing but we're happy to hear you were able to experience the great team we have in the express lane as well. We hope to see you again soon. Have a great weekend!

May 22, 2025

I took my Wrangler in because it was throwing all sorts of error messages. At times, it was rendering itself undrivable by not allowing it to get it out of “park”. After 6 days of holding the vehicle and t More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Psymon Comrie
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Frustrated, we truly appreciate your honest feedback. Our service manager, Brian, would like to speak with you further about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you for taking the time to leave us a review.

May 22, 2025

I think that AJ is one of your best salesman he goes out of his way to make customers happy to him it’s about the customer thanks More

by zooie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Hamdan, Chris Tkachuk, Kayla Vogan, Ai Sadayuki, John Batao, AJ Abbas, Wallace Jomha
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Zooie, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! We agree that AJ is one of our best sales people. Welcome to the Crosstown family. Have a great weekend!

May 21, 2025

recently went in for my post purchase detailing. was fortunate to be able to deal with Psymon, he was super helpful and awesome to deal with, making sure that everything was to my satisfaction, inc More

by stevester_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon Comrie
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Steven Granger, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great weekend!

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