Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,122 reviews
November 28, 2016
Oil Change - Less than ExtraOrdinaire While the individuals with whom I interacted were polite, I was not impressed with the service provided. When I arrived, I was told the wait for a "qu While the individuals with whom I interacted were polite, I was not impressed with the service provided. When I arrived, I was told the wait for a "quick" oil change would be about one hour as there was only one technician on site. They were waiting for others to arrive (this was at 9:00 a.m.). When someone came to help me, a complete walk-around check of the vehicle (e.g. front and back lights; horn; etc.) was not conducted. I had to remind the individual that my back lights needed to be checked. I felt the service was rushed and left uncertain about its quality. More
by Roxanna Stumbur
Employees Worked With
Cassandra Brochu, Teddy Garcia, Hemil Bhagat
November 25, 2016
Great Service I received great service from Sepi. She was in constant contact with me and actually tried to help me. I have received some poor service in the past I received great service from Sepi. She was in constant contact with me and actually tried to help me. I have received some poor service in the past at this dealership, but Sepi is the best. An employee who cares about their guest. Will be dealing with her for everything from here on out. Thanks Sepi! More
by Tom.Manfield
Employees Worked With
Sepi Aghdasi
November 22, 2016
Great! Great and quick service and friendly people.We got an amazing deal on our used mini van. We will defientely recommend to friends and family! Great and quick service and friendly people.We got an amazing deal on our used mini van. We will defientely recommend to friends and family! More
by catgirl
Employees Worked With
Danny Setera, Joy Gobeil
November 21, 2016
Crosstown is my new favourite dealership An absolutely painless experience. Tony was amazing to deal with and was upfront about everything. He was very friendly, patient, and did his best An absolutely painless experience. Tony was amazing to deal with and was upfront about everything. He was very friendly, patient, and did his best to make sure we were happy with our purchase. 😊A+++++ Moose was funny, and very helpful! An absolute delight to deal with. 👌🏽👍🏽👍🏽 More
by MrsAdriano
Employees Worked With
Moose Zarandah, Tony Surtida
November 20, 2016
FRIENDLY AND PATIENT Tony Surtida I had been working with Tony for a week, he was a very nice guy. I may have possibly come off as arrogant considering I knew more abo Tony Surtida I had been working with Tony for a week, he was a very nice guy. I may have possibly come off as arrogant considering I knew more about the vehicle haha but he didn't take it that way he just thought it was a good thing I knew about the car I wanted to buy. From the very beginning he said if I didn't like the price to not buy from him there is no forcing. Not only did I get a sweet deal on the car in the end; tony put up with me for that week constantly changing appointment times and being demanding even though I was the one changing the appointment times. Because I didn't tell him I was coming he went home as he told me earlier that day but then I phoned him when I got there and he came back right away, even though he had just finished driving home. And on top of all that he let me use his license plate for 5 days untill I sorted things out. He was a super nice guy from the beginning and I thank him for his costumer service! Mustafa Zarandah This gentleman here was quite patient and understanding even after a couple outbursts from me, I was angry about the payments, the fact the process was taking a lot longer than anticipated and my niece was hungry, the first thing he did however as a family man even though it extended the amount of time it took was deal with my niece and her hunger and that says a lot he obviously cared/cares. He then looked after my issues on the deal and did it in a very professional yet friendly manner and I appreciate that for sure! Thanks again Mustafa More
by jongavi205
Employees Worked With
Moose Zarandah, Tony Surtida
November 20, 2016
Great Experience is was my first time at this dealership. I was looking to downgrade my Jeep Wrangler, this was not an issue for them as they understood my situation. is was my first time at this dealership. I was looking to downgrade my Jeep Wrangler, this was not an issue for them as they understood my situation. They gave me top dollar for my trade and was able to get me into a New Jeep Cherokee and save me money. The staff was all friendly and helpful, felt like a family run business even though its big .Looking forward to making this my store for all my automotive needs. More
by Randy Turner
Employees Worked With
Adam El Najjar, Ashley Graham, Joy Gobeil
November 18, 2016
It was a good day for me Very nice dealer and very good people..... good services too.they welcome you like a friend .talk to you like your friends . Its very nice of them. Go Very nice dealer and very good people..... good services too.they welcome you like a friend .talk to you like your friends . Its very nice of them. Good deals of the car. Thank u sir More
by Nate04
Employees Worked With
Marko Kamal, Jecris Bautista
November 16, 2016
Mazin hooked us UP! Mazin hooked me up with my first vihicle a dodge 1500 and it was my dream vihicle so I thought. Not even a year later he hooked me up huge with a full Mazin hooked me up with my first vihicle a dodge 1500 and it was my dream vihicle so I thought. Not even a year later he hooked me up huge with a fully loaded dodge 1500 which is really my dream vihicle. And just in the last couple days has gotten my Dad and Mom in a beautiful rangler at the perfect time. My Dads work commute has gotten quite far and this second vihicle for him will make things so much easier. Mazin is alway so gracious and kind. He's always going to go over and beyond for you. I will definetly see Mazin when it comes time for a new truck again. More
by Christina1993
Employees Worked With
Mazin Fakhreddine
November 15, 2016
Bought a new Jeep Renegade. Started looking on-line, booked a test drive for the next day. Everyone was friendly which made the buying process go smooth. Will recommend to friend Started looking on-line, booked a test drive for the next day. Everyone was friendly which made the buying process go smooth. Will recommend to friends. More
by Dave
Employees Worked With
Jeremy Hamilton, Guy Jeremy
November 12, 2016
Outstanding experience for new buyer!!! Sometimes it can be frightening to deal with car salesmen and their high pressure tactics. Nick Marando was an absolute delight to deal with. He is SO Sometimes it can be frightening to deal with car salesmen and their high pressure tactics. Nick Marando was an absolute delight to deal with. He is SO knowledgeable, professional, friendly, helpful, and all with no pressure whatsoever. Nick was quick to find out exactly what we were looking for and helped us to feel comfortable and make a completely informed decision. He also got us a deal we were thrilled with. If you are looking for a vehicle, in our opinion there is no better person to buy from than Nick Marando. Absolutely top notch service!!! More
by SRT Lovers
Employees Worked With
Nick Marando
