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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,419 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,419 reviews

March 21, 2026

Loved it! Felt comfortable waiting inside by the bistro. I love the service app, easy to understand and communicate with the team. I prefer this dealership at More

by samantha_laboucan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Graves
Mar 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at our dealership. We appreciate your loyalty and look forward to serving you again in the future!

March 21, 2026

Quick and convenient service. They have my vehicle in and out.Within a few days, all fixed and ready to go More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadym Vovk, Arjun (RJ) Bhardwaj, Jayme Caldwell
Mar 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We strive to provide quick and convenient services for all of our customers and we're thrilled to hear we were able to fix your vehicle in a timely manner. We appreciate your business and hope to see you again soon.

March 21, 2026

Great dealer. I always use for service or but new truck. Sales team are great More

by Marina Ionina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadym Vovk, Inga Rustler
Mar 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty and support! We are thrilled to hear that you have had such positive experiences with our team. We look forward to serving you for all your sales and service needs in the future.

March 20, 2026

Had an oil change done in the quick lube bay. Quick and easy every time. Will be going back again for next service. Technicians are great. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy, Monica Gora, Kk Mazviwanza
Mar 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We're thrilled to hear that your oil change was quick and easy. Our technicians always strive to provide top-notch service. We look forward to seeing you again for your next service.

March 20, 2026

Amazing place with good service great deal And staff is good as well there is a restaurant really good best burger in town More

by Simon valade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wallace Jomha
Mar 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with us, from our great deals and service to our delicious burgers. We truly appreciate your support and hope to see you again soon! 😄🍔 #bestburgerintown

March 20, 2026

I had appointment for check engine light at 8 in the morning and when I arrived they asked if I want a inspection sure and the problem is I needed my truck back before noon and the they never got around More

by jerrydavis450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vannessa Williams
Mar 23, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for making us aware of your experience with us. We'd like to discuss the experience further with you. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

March 16, 2026

Provides an honest inspection with a clear timeline for when your car will be ready, along with multiple repair options and upfront pricing. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HADI TEMRAZ, Vannessa Williams
Mar 21, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We strive to provide honest and transparent service, and we're glad to hear you appreciated our clear timeline and upfront pricing. We'll always give you multiple repair options to suit your needs. We look forward to seeing you again!

March 14, 2026

I took my vehicle in for an issue with my sunroof not closing properly. It had done this once before about a year ago. Vannessa was extremely attentive to my concerns and once it was fixed was also able More

by Kj.boivin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
Mar 18, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that Vannessa went above and beyond to make sure your sunroof issue was resolved and exceeded your expectations. We truly appreciate your business and look forward to providing you with excellent service in the future.

March 14, 2026

BEWARE ! The service manager many service advisors are very rude and do not take any accountability for bad work that was done costing us more money. We boug More

by CRANEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam El Najjar, Brian Neggers, Angela Smith, Chad Graves, Jayme Caldwell, Vannessa Williams, Monica Munroe
Mar 18, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

We apologize for your negative experience with our service advisors and manager. Please reach out to us directly so we can make things right. Thank you for bringing this to our attention.

March 11, 2026

Crosstown always takes care of me and my family, we have purchased our last 4 vehicles here and get them serviced. I can not overstate how much I recommend this team to take care of you and your family. More

by Jessesmith1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Comrie, Monica Gora
Mar 14, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and loyalty to Crosstown! It's always a pleasure to serve you and your family. We are committed to providing top-notch service and ensuring your satisfaction. See you and your family soon for your next vehicle or service needs!

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