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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.4
2,089 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,089 reviews

November 12, 2024

I don't have any issues with sales or service at Crosstown. Everyone has been quite pleasant each time I've been there. I just wish they could the car wash running. More

by jb21962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon Comrie
Nov 14, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Jb21962, thank you so much for the positive review! If there is ever a time you are in need of a car wash you are always welcome to call ahead and check with service reception on if its operating! Have a fantastic week!

November 07, 2024

I would like to thank manager Brian Neggers for handling the wheels issue positively and Jayme Caldwell for helping on service day. More

by arturb844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
Nov 09, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

arturb844, Thank you so much for your kind words! We're thrilled to hear that Brian and Jayme were able to provide such a positive experience for you. Safe travels, and we look forward to serving you again!

November 05, 2024

Great Service. Never have a problem when I come here. Staff is amazing and helpful. More

by Bas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Nov 09, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Bas, we really appreciate your positive review! Thank you, and have a fantastic day!

November 05, 2024

I really liked I will continue to be their customer good team and excellent service More

by Samanchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Kaiser, Darrin Orchard, Ocean ., Vadym Vovk, Vishal Sharma, Angelinne Torres, Stanislav Chyzhevskyi
Nov 07, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Samanchuk, we really appreciate your positive review! Thank you, and have a fantastic day!

November 05, 2024

The manager Adam is always accommodating. This is our 4th. vehicle purchased thru Adam so far. More

by effie.chaschin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yemi Adeniyi, Adam El Najjar, AJ Abbas
Nov 07, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

effie.chaschin, Thank you so much for your continued trust and loyalty! We're thrilled to hear that Adam has consistently provided you with excellent service, and we're honored that this is your fourth vehicle purchase with us. Enjoy your new vehicle!

November 01, 2024

Well after driving by the new Dodge Hornet a few times, we had to stop by the dealership to look at it up close. Very quickly, Matthew Kitchen was out to welcome us to Crosstown and show us around the new More

by Mikaelwfrancis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Shuke, Matthew Kitchen
Nov 02, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Mikaelwfrancis, Thank you so much for stopping by and for taking the time to share your positive experience with us! We’re thrilled to hear that Matthew made you feel welcome and provided you with the kind of down-to-earth service we strive for at Crosstown. We're also happy to know that Shuke and the rest of the team contributed to making your experience excellent. Your recommendation means the world to us, and we’re grateful for your trust. Enjoy your new Dodge Hornet!

November 01, 2024

Awesome service and friendly staff. When ever I come with my car to get something fixed everything goes smoothly. More

by Basia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Nov 06, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Basia, Thank you for the fantastic review! We are pleased to hear we have had your continued service & trust in keeping your vehicle running. We hope you have a fantastic day!

October 31, 2024

2nd vehicle bought from there. Needed warranty work and service person Vanessa Williams was a great help. Part was backorder but she got us into a loaner quickly. More

by Jaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Nov 02, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Jaydee, Thank you for your continued trust in us and for choosing Crosstown for your second vehicle purchase! We're glad to hear that Vanessa was able to assist you promptly and provide a loaner during the wait for your warranty part. We look forward to serving you again in the future!

October 31, 2024

I’ve been dealing with Crosstown for many years and still enjoy going in for my service and looking at the new vehicles. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon. , Annette Saunders
Nov 02, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Ralph, Thank you again for taking the time to let us know how we did. We are thrilled to hear that you have been choosing Crosstown for your vehicle servicing needs, and we look to keep that trust you leave in us for many more years to come. We hope you have a great day!

October 30, 2024

My experience at Crosstown service was spectacular. Psymon in the express lane went above and beyond to help me with what I needed. If I could give six stars I would! I'll be getting all my services do More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Cory, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Psymon in the express lane provided you with such exceptional service. We look forward to welcoming you back for your next visit and ensuring that each one is just as spectacular!

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