Crosstown Chrysler Dodge Jeep Ram

Excellent Myself and my husband were able to get into two great vehicles. Darren Shaw was excellent to deal with and worked hard for us. He was genuine and care Myself and my husband were able to get into two great vehicles. Darren Shaw was excellent to deal with and worked hard for us. He was genuine and cared about our decisions. I would highly recommend the dealership and Darren. Thanks again! More

Miscommunication to the salesman i bought a model 2016 Jeff Renegade last year April 2017,Actually its run good so far suddenly last week 2018, I found something wrong in my AIR CONDI i bought a model 2016 Jeff Renegade last year April 2017,Actually its run good so far suddenly last week 2018, I found something wrong in my AIR CONDITION to the vehicle. So i decide to make a call to the dealer, and talk one of the representative person working in that time. He's name is Dan, he talk to me and telling me to bring my vehicle in the dealership shop to check and fixed it, so i decide to take a day off even i don't have day off and travel there for 4.5 hours. I drop my vehicle then leave they said "we will call you when is done". After 3 hours he said that there's no part available to my vehicle and need to wait for 5 weeks to get the parts. I'm so pissed off because everything is wasting in time. Dan did not know about the vehicle and he decided to tell me to come in the dealership shop for nothing. and doesn't know what kind of parts i need in my vehicle. I hope you guys do some action about my complain. if Mark Descamento was there for sure it will never happen to me..He always aware for every single problem and give a better solution. More

amazing Darren went out of his way to make sure our buying experience was amazing, even offering to help me out with getting my crutches and a chair to elevat Darren went out of his way to make sure our buying experience was amazing, even offering to help me out with getting my crutches and a chair to elevate my broken foot. He was more than accommodating with finding us a truck that helped with my wifes neck problems More

excellent customer service Alan Anglels provided me excellent service while my Fiat 500 was in for servicing. He kept in touch by phone walking me through all that was being don Alan Anglels provided me excellent service while my Fiat 500 was in for servicing. He kept in touch by phone walking me through all that was being done and even got me a rental. He was professional, knowledgeable and has a very bubble personality. Sonya Wanechko More

not happening for what they say After Purchase I had to phone 3 times to get action on their advertise air miles promotion. I hope to get it now after 1 month later. Transaction fo After Purchase I had to phone 3 times to get action on their advertise air miles promotion. I hope to get it now after 1 month later. Transaction for the vehicle was long, but we did buy the car. Not a great experience after deciding on the car. Finance department forgot to tell me there was air miles point Error on paper work which we found. Probably will not buy another from this company. Many others out there. I buy many cars with my extended family members, but will not recommend this company. nor will I recommend this company to my friends. This is their loss. More

Excellent service!! We purchased our vehicle over the phone as we do not live in Edmonton, so everything was done over the phone and email. The purchase went smoothly and We purchased our vehicle over the phone as we do not live in Edmonton, so everything was done over the phone and email. The purchase went smoothly and as described by Steve on our first conversation. We chose to have our car delivered to us and the car arrived to our doorstep at the agreed time. We had a great experience buying the car at this dealership and will recommend it to anyone who is looking for great customer experience. Thank you Steve for helping us find exactly what we were looking for!! More

Buying a new car Manny is an honest and straightforward man. He tried his best to help me find the best options. I highly recommend dealing with him if you are plannin Manny is an honest and straightforward man. He tried his best to help me find the best options. I highly recommend dealing with him if you are planning to buy a Jeep/Dodge/Chrysler vehicle. More

New vehicle purchase I have received everything that I asked for and super easy an excellent to deal with. These people went above and beyond to help me with what I asked I have received everything that I asked for and super easy an excellent to deal with. These people went above and beyond to help me with what I asked for. More

Manny Hanna is an excessively enthusiastic Crosstown Salesman. Manny is trustworthy, honest, and possess excellent listening and conversation skills. He is str is an excessively enthusiastic Crosstown Salesman. Manny is trustworthy, honest, and possess excellent listening and conversation skills. He is straightforward while dealing with people, as he is skilled at proposing optional solutions to client wants. If anyone about to purchased a used vehicle, please talk with or visit Manny. More

Three vehicles, three days! I was talking with a friend about buying a replacement for my old Cayenne SUV and he told me I should deal with Manny. I responded about the dealersh I was talking with a friend about buying a replacement for my old Cayenne SUV and he told me I should deal with Manny. I responded about the dealerships I had been to and what a pain it is to buy a used car. You ask for the best price and they tell you the list price. When you go to leave the price suddenly drops again, then they call you later with a sudden savings. I was told Manny doesn’t do this, he is upfront and will get me what I need if they have it or he will find it. I drop by Crosstown with my friend and I meet Manny. What a difference, no xx, I tell him what I need and he shows me the vehicles I’m actually interested in. What was really nice is he steered me away from what wasn’t a good choice. I wanted a diesel to tow my trailer and it had to be my daily driver. I was thinking a Ram 2500 with a Cummins, but he pointed out the downsides. I ended up with an amazing 15 Jeep Grand Cherokee Summit diesel with a warranty transfer and 53,000 km. This is where the way Manny deals with people really came through. I had my sister in law come over, again no xx. Manny showed her the options as she had no vehicle in mind, only what she needed. He found her the perfect vehicle, a 17 Durango GT. The difficulty was her husband wanted to get some decent money for his old van, it was worth nothing. However, Manny made it work and kept her husband happy. The final piece was my father in law, he’s not easy to deal with at 81 years old. Manny helped him find a 14 Grand Cherokee, traded in his old vehicle and he was sold and happy. I have no idea how Manny pulled this off? It says a lot about Manny. If you are reading this, go see Manny. Tell him to make it as painless as what is says in this review. Used car salesman get a bad name, but give Manny a try. I am sure glad I did. Note: The above happened over three days. More