Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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SUPERB CUSTOMER SERVICE I had emailed a request for advice on a soft top matter and was invited to bring it in so they could have a look. Upon walking into the dealership th I had emailed a request for advice on a soft top matter and was invited to bring it in so they could have a look. Upon walking into the dealership the atmosphere was very upbeat and had a good vibe. I was greeted in the service dept with a friendly smile. I was then met by Christopher and he had my Jeep brought around to look at the bowed assembly bar. Then we were joined by a few other Service Techs to view the situation. Several ideas were tossed around and a conclusion was arrived at. I brought it in and within a few hours picked it up repaired. There was a little hiccup with a zippered part not being closed but Christopher had a tech come to my office where my Jeep was parked and finished up. Highly recommend the Service Dept. I will now take my Jeep there for its regulars maintenance and servicing. I love that they have a shuttle service to take you work so you don't have to inconvenience a friend or family member. They have a great little snack shop set up to provide coffee etc while you wait for the shuttle. More
Gerald awesome salesman. We purchased a vehicle from Gerald,this week. His service and dedication is exceptional and he his fun and friendly to deal with. Gerald went above an We purchased a vehicle from Gerald,this week. His service and dedication is exceptional and he his fun and friendly to deal with. Gerald went above and beyond to ensure we got the right vehicle for our needs. I would recommend him for anyone next visit at Crosstown for all your vehicle purchase. Thank you Gerald for all that you did for us with our new toy Jeep Cherokee 2019. Marc & Lorna. More
great sales team Al Dewan is best salesman there. He and the used car sales team are the best at Crosstown. Found us two affordable & great used vehicles Al Dewan is best salesman there. He and the used car sales team are the best at Crosstown. Found us two affordable & great used vehicles More
Another successful deal done! This is the second purchase I have done with Steve and the reason I go back to him is his no xx from start to finish! He is fair on how he handles t This is the second purchase I have done with Steve and the reason I go back to him is his no xx from start to finish! He is fair on how he handles the deal and willing to do what he can to make it work! More
Great dealership! Steve went above and beyond to get me the vehicle I wanted and made the whole process simple. Would not hesitate to buy another vehicle from Crosstown Steve went above and beyond to get me the vehicle I wanted and made the whole process simple. Would not hesitate to buy another vehicle from Crosstown. Great experience! More
Great person We went to see Gerald about getting a new truck for my parents. He was so very helpful. He ran around and worked his butt off finding exactly what the We went to see Gerald about getting a new truck for my parents. He was so very helpful. He ran around and worked his butt off finding exactly what they wanted. It didn't matter what the request, he found it. If I didn't just purchase a new vehicle last year I would for sure go see him to buy. I will recommend him to anyone I know who is in the market for a new vehicle. Thank you very much Gerald! :) More
Love my new vehicle. I have boughten many new cars and I can honestly say Steve was great to work with. He is honest, friendly, and makes the car buying experience a good I have boughten many new cars and I can honestly say Steve was great to work with. He is honest, friendly, and makes the car buying experience a good one! More
What a gem! Gerald was nothing less than excellent from the start. In less than a couple hours I had what I wanted and needed. He was patient and understanding of Gerald was nothing less than excellent from the start. In less than a couple hours I had what I wanted and needed. He was patient and understanding of what I wanted and needed. Super personable and I highly recommend heading to crosstown to see my man Gerald. He’ll make it happen for you. More
Truck Dealt with Steve for several years, same great service and integrity. Need help with a truck and no xx straight deal go see Steve. Thank you Dealt with Steve for several years, same great service and integrity. Need help with a truck and no xx straight deal go see Steve. Thank you More
Great Service Normally when i bring my truck into Crosstown dealership the experience i have is usually pretty mediocre, but this time it was excellent. This is the Normally when i bring my truck into Crosstown dealership the experience i have is usually pretty mediocre, but this time it was excellent. This is the second time i had to bring my Dodge Ram 1500 (year 2016) into get serviced as the problem i was having still occurred. I was fortunate enough to have Allan Angeles as my tech support who kept in contact with me throughout the day and any updates that were needed/required. He did not make me feel uneducated because i wasn't exactly sure what was wrong with my truck and he addressed by frustrations with having to bring it back for the second time for the same issue. Due to my truck being a 2016 i made sure i was not charged for anything that wasn't covered under warranty. Allan made sure that i wasn't charged either and knew beforehand any changes that were in place so i could make a decision on them. I was very pleased with his upbeat personality and the time/care he took into making sure i was taken care of. I would recommend him to anyone! More














