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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.6
2,202 Reviews
Call Dealership (780) 488-4881
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15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,202 reviews

April 26, 2025

Fast, efficient and friendly service. Cost was much better than i thought it would be. Will be back for sure!!! More

by Randywiens2448
Recommend Dealer
Yes
Employees Worked With
Chad Graves
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Apr 29, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Randywiens2448, Thank you for the wonderful feedback! We're so happy to hear you had a fast, efficient, and friendly experience with us — and that the cost was even better than expected. We truly appreciate your support and look forward to welcoming you back again soon!

April 26, 2025

From sale staff to service staff, excellent customer service! I am highly satisfied with all staff going above and beyond! More

by d.jo.yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Ai Sadayuki, Angela Smith, Emmanuel Elizeo, Mahyar Mehranfar
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Apr 29, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

d.jo.yang, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our sales and service teams. We hope you have a fantastic day!

April 25, 2025

Very friendly. Even ubered me to and from work while my vehicle was getting an oil change. More

by Van.gladue78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa williams
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Apr 29, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Van.gladue78, Thank you for the wonderful review! We are pleased to hear that our Uber services were at a convenience to you. We look forward to seeing you again in the future. Have a wonderful day!

April 24, 2025

They always provide great service. The staff is amazing. Would not take my vehicle anywhere else. More

by Sara H
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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Apr 26, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Sara H, we really appreciate your positive review! Thank you, and have a fantastic day!

April 24, 2025

They were extremely friendly, took my vehicle in right away and gave me great service. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Apr 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hank, we really appreciate your positive review! Thank you, and have a fantastic day!

April 24, 2025

My coments are posted, thank you again, with the personal touch and listening and acting, with more then fairable outcome 5 stars, recommend for future services. More

by McMann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
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Apr 27, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Mcmann, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our service manager, Brian, would like to speak with you regarding your experience. He can be reached at bneggers@crosstownchrysler.com or 780-488-4881. Thank you for leaving us a review.

Apr 28, 2025 -

McMann responded

I like, to add a new statement and review, i want to thank the manager of the service department, with the personal phone call and apologies regarding my experience. Very, commendable that my words were heard and swiftly dealt with, with a more the fair outcome. 5 stars, and thank you, this has made me, more confident to use, this dealership for future service and upgrade of my ride.

April 23, 2025

Every time I bring my truck in all repairs are completed never had any issues and the staff very friendly More

by Jerrywouters84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
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Apr 26, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jerrywouters84, Thank you so much for the kind words! We're thrilled to hear that you've consistently had great experiences with our team. It's always our goal to provide reliable service and a welcoming atmosphere, and your feedback means a lot to us. Looking forward to seeing you again next time!

April 18, 2025

Great service, friendly staff. Highly recommend this dealership for all your automotive needs. There coffee could be a tad better tho but it’s free so I can’t complain to much. More

by briscoebarry1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
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Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Briscoebarry1952, we really appreciate your positive review! Thank you, and have a fantastic day!

April 17, 2025

They listen and get me what we need not what they want to sell us. More

by Denisedevries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz, Ai Sadayuki
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Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Denisedevries, we really appreciate your positive review! Thank you, and have a fantastic day!

April 17, 2025

Friendly, polite service reps. However typical of car dealerships they try to upsell service every visit. I realize it is their jobs, but from a customer perspective it is frustrat More

by dickens.tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne Nichols
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Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent visit to Crosstown Chrysler Dodge Jeep Ram. Our service manager would like to discuss your experience further with you. Brian can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again and have a great day.

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