
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Best Car Buying Experience I’ve Ever Had When I first walked into Crosstown I will admit I was pretty discouraged with car shopping by this point. I had been all over town looking at trucks a When I first walked into Crosstown I will admit I was pretty discouraged with car shopping by this point. I had been all over town looking at trucks and I found everything I looked at was not in great shape or not within my budget. I was also discouraged by the fact that every sales person I talked to seemed to be more interested in what was best for them and not what was best for me. A friend of mine referred to Mauricio Roa, when I first met Mauricio he took the time to listen to my needs and promised me he would work hard to find the right truck for me. I was sceptical but Mauricio delivered on that promise! I now have a much nicer truck than I ever thought was possible and I was able to stay within my budget. If you are looking to purchase a vehicle you owe it to yourself to go see Mauricio and the great staff at Crosstown, the say they will work hard for you and they deliver on that promise! More
Friendly, courteous, knowledgeable. Sales person was friendly with an upbeat attitude. Knowledgeable about the products, prompt finding me exactly what I was looking for rather than try Sales person was friendly with an upbeat attitude. Knowledgeable about the products, prompt finding me exactly what I was looking for rather than trying to sell me only what was on the lot. More
Amazing sales manager I am in my 50’s and have bought far too many cars over the years and I have never had anything good to say about a sales manager until I dealt with Hu I am in my 50’s and have bought far too many cars over the years and I have never had anything good to say about a sales manager until I dealt with Husny. I had purchased a Grand Cherokee diesel but like any vehicle purchase the salesperson goes in the back while we are discussing price and talks to Husny, the sales manager in used. I thought I would try something different and asked to speak with him directly. It was the best experience I have had buying a car, no going back and forth, we just put our cards on the table, no xx. The truck was sold and I sent two family members there that week who purchased as well. The yhave nothing but great things to say about him as well. While the sale was painless, it’s what Husny did after purchase that really showed his commitment to his customers. The vehicle had an unexpected issue with the paint. I worked in a body shop for my first job, the front had been painted at some point, it’s the original parts so my guess was surface damage. Short version, the clearcoar was peeling. I called my salesman who put me in touch with Husny. I drop the vehicle off, I was offered a loaner from Husny which I did not need and I came back a week later to a perfect vehicle. This was not a warranty issue and it was fixed at no charge to me. I’m at a loss for words. If you get to deal with Husny, be upfront and fair and he will treat you amazingly well. More
Service Allan Angeles was super helpful when we took our truck in today for a service and mirror repair. Firstly he advised us that we only have 2 more oil ch Allan Angeles was super helpful when we took our truck in today for a service and mirror repair. Firstly he advised us that we only have 2 more oil changes left on our account for our truck which was very helpful to know, no one had ever mentioned this before. He also made sure that I was kept in the loop on all the work and timing. Super kind person and very professional, thank you for all of your help! More
Awesome grate people to work with hands down no joke Oh my God shuke is the man you helped me out so much got me what I needed and what I like thanks so so much man I appreciate it so much for me out of Oh my God shuke is the man you helped me out so much got me what I needed and what I like thanks so so much man I appreciate it so much for me out of my over priced xxxxty vehicle from go auto.thanks you :) More
Happy with my purchase Mauricio Roa was referred to me by friends and family who have all had a great experience purchasing a vehicle with his help. When I contacted him he Mauricio Roa was referred to me by friends and family who have all had a great experience purchasing a vehicle with his help. When I contacted him he was very friendly and willing to help in any way that he could. I appreciated that he did not sway from my vision of what I was looking for and remained within the budget that I had asked. With his help I was able to find exactly what I was looking for. More
Very nice services Work hard to help us. Give us a good services. Thank you for everyone help. I will recommend my friend to be a customer with this dealership. Work hard to help us. Give us a good services. Thank you for everyone help. I will recommend my friend to be a customer with this dealership. More
Excellent service experience I brought my Cherokee in today and Allan was my Service Advisor. From my arrival Allan was friendly, professional and helpful. He went above and beyon I brought my Cherokee in today and Allan was my Service Advisor. From my arrival Allan was friendly, professional and helpful. He went above and beyond to get my service completed and his care for his customers and pride in his work were obvious. His help really made my day. More
Exceptional Service and a Sweet Ride! My experience at Cross Town was absolutely amazing! Everyone at the dealership is friendly and professional. I had the pleasure of dealing with Produc My experience at Cross Town was absolutely amazing! Everyone at the dealership is friendly and professional. I had the pleasure of dealing with Product Specialst, Darren Shaw. He is super personable, knowledgeable and patient. To say that he went above and beyond to ensure I was happy is an understatement. His attention to detail is exceptional. He really went out of his way to make time for me to ensure my questions were answered and that my vehicle was immaculate. If you’re looking for a vehicle it would definitely be worth your time to stop by and see Darren. Thank you for such a fantastic experience. More
The worst experience I've ever had at a dealership My experience at Crosstown and with Darren Shaw was the worst experience ever at a dealership. He would not listen to anything I had to say. I was loo My experience at Crosstown and with Darren Shaw was the worst experience ever at a dealership. He would not listen to anything I had to say. I was looking for a charger and was shown a Chrysler 300 and trucks. I had to keep saying no I'm looking for a hemi powered charger without a sunroof. I received a call from Darren Shaw a few days later trying to get me come in to the dealership to make a deal on a car that wasn't at the dealership. I told him I want to look at any car before making any kind of deal. I had to keep repeating this and when I got tired of repeating myself for what seemed like no reason I hung up. More