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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.6
2,404 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,404 reviews

October 17, 2024

Worse dealership. Their customer service is terrible. No one knows what they are doing. I took my car in and it was still under the warranty, they kept making excuses More

by Ali Mazloum
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Chris Tkachuk
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Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Ali Mazloum thank you for taking the time to leave us your honest feedback. Our service manager, Brian, would like to speak with you about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

October 16, 2024

Wonderful service and very nice people. I’d recommend them to anyone that is needing great service More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Oct 18, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Josh, we are very happy we could provide you with a positive experience! Thank you for the 5 star recommendation and have a fantastic day!

October 15, 2024

Beat dealership in edmontonBest dealership in Alberta! Best dealership in Canada!! The service department is amazing, and the staff is wonderful!! Highly recommend. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Neggers, Angela Smith
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Oct 18, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Steve, we are very happy we could provide you with a positive experience! We look forward to being there for all your vehicle's services needs in the future too! Thank you for the wonderful review and have a fantastic day!

October 15, 2024

Staff was friendly. Sales personal was wonderful. The place was very clean. Wonderful service offered. More

by tracyann_smith2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz, Carlo Colinares, Emre Kahraman, Andrew Bonyai
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Oct 18, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Tracyann_smith2000, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! If there is anything we can do to turn that 4 star to a 5 star please do not hesitate to reach out and let us know! We hope you have a fantastic day!

October 09, 2024

prompt service and friendly techs every time that i bring my jeep in for serving More

by patsylsuderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamye
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Oct 13, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

patsylsuderman, Thank you for the fantastic review towards our service department! We are happy that you choose us for all your vehicle servicing needs and continue to do so! We here at Crosstown hope you have a wonderful day!

October 08, 2024

Easy drop off with Uber home. Kept it longer then I had expected but all issues addressed and fixed. Then uber back to dealership. More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Oct 13, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Cat, Thank you for the wonderful review! We are pleased to hear you are happy with our Uber services to be able to get you to and from the dealership quickly. We look forwarding to seeing you again! Have a fantastic day!

October 07, 2024

Cheyenne was awesome! She got my tire repair done while I waited, and the price can not be beat! Great experience! More

by Aa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne
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Oct 07, 2024 -

Aa responded

Cheyanne was great! Great experience i definitely recommend Crosstown when in need of car repairs!

October 04, 2024

Great staff, they work hard to save you time and money. .they respect your time More

by adambautista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Abbas
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Oct 10, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Adambautista, thank you for your kind review; we are happy to pass along your comments to the team here at Crosstown Chrysler Dodge Jeep Ram! Have a great day!

October 03, 2024

The staff is very friendly, they seem to care about their customer’s concerns regarding their vehicles. More

by slockyer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Orchard
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Oct 10, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Slockyer23, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! Have a great week!

September 30, 2024

Always so pleasant and knowledgeable. Very prompt service and find the most cost-efficient way to problem solve More

by gee.wilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
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Oct 10, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Gee.wilma, your wonderful feedback and rating mean a lot to us. We will pass your kind words onto Jayme. Have a wonderful week.

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