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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,323 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,323 reviews

October 11, 2025

Excellent service by everyone there on time no surprises would recommend buying a zeep but get an extended warranty More

by Valduff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa W
Oct 17, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Valduff2, Thanks for sharing your experience! We’re so glad to hear everything went smoothly and that our team delivered excellent service with no surprises. We appreciate your recommendation and hope you’re loving your Jeep!

October 11, 2025

I like Crosstown dealership, we bought our second vehicle from them, all stuff is friendly and kind. More

by Vitalii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Colinares, Hoakey Fiddler, Emmanuel Elizeo, Vadym Vovk
Oct 17, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Vitalii, We really appreciate your loyalty and kind words! Thank you for choosing Crosstown again — it means a lot to our team.

October 10, 2025

The advisor was great at their job . Always kept me up to date on all costs More

by Duanelalonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith, Duane Lalonde
Oct 13, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

We're thrilled to hear that our advisor provided exceptional service and kept you informed throughout the process. Our team values keeping clients informed and we're grateful for your positive feedback!

October 08, 2025

I can’t stress how much I love my new Jeep Grand Cherokee, it’s spacious and has all the bells and whistles! If you are looking for a sales man who cares go see Mahyar at Crosstown! He went above an More

by Janalynn Gautreau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoakey Fiddler, Mahyar Mehranfar, Ai Sadayuki
October 03, 2025

Hands-down, the best dealership in the country their service department is unbelievable Brian Neggers deserves an international award for best service team and advisors More

by VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Dazman, Ray Dery, Annette Saunders, Jennifer Taylor , Monica Gora, Angela Smith, Sandra Urbanovitch, Dale Severyn, Scott Murray, Brian Neggers
Oct 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

VIP, Thank you so much for this amazing feedback! Brian and our service team work hard to provide the best experience possible, and it means a lot to see that recognized. We’re lucky to have customers like you!

October 01, 2025

Thanks again for the excellent service. Great team work and price. Trevor on parts spot on when I needed help More

by Todd Mr Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Severyn, Kelsey Leis, Duane Lalonde, Brent Kaiser
Oct 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Todd Mr Hemi, Thank you for the great feedback! We’re glad to hear you had an excellent experience and that Trevor and the team were able to help you out. We’ll be sure to share your kind words with him!

October 01, 2025

PDI not perfert unit theres a defect waitng3 weeks to fix the Problem feel bad More

by rogelio_daga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raizza, Adora Pamolar
Oct 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hello, thank you for making us aware of your concerns with us. Please reach out to our General Sales Manager, Adam, at 780-488-4881 or anajjar@crosstownchrysler.com to discuss your concerns further. Thank you again.

October 01, 2025

My service advisor was great and kept me informed and was not pushy regarding items that were not needed right away More

by 3whiteoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Oct 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're happy to hear that our service advisor was able to provide excellent communication. We appreciate your valued feedback and look forward to serving you again in the future. If there is anything we can do to earn that fifth star please let us know. #customerfirst #happycustomer

September 30, 2025

Service department is fantastic. Staff are always wonderful. Vanessa in service always goes above and beyond! More

by d.jo.yang
Recommend Dealer
Yes
Employees Worked With
Vanessa Willams
Oct 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

d.jo.yang, Thank you for the amazing feedback! We’re so glad to hear you’ve had such great experiences with our service team. Vanessa truly goes above and beyond for our guests, and we’ll be sure to share your kind words with her. We appreciate your continued trust in us!

September 30, 2025

Best service, my service advisor is thorough and reliable. Great person to work with. Highly recommended More

by John.poste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Oct 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

John.poste, Thank you so much for your kind words! We’re thrilled to hear that your service advisor took great care of you and made the experience reliable and thorough. We truly appreciate your recommendation and look forward to helping you again in the future!

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