Crosstown Chrysler Dodge Jeep Ram

I’ve seen lots of ways to separate me from my money, but 16% “miscellaneous charges” for “shop supplies” on a diagnosis and an alignment that use nothing, is more than a “stretch”. Unreasonable in all ways, 16% “miscellaneous charges” for “shop supplies” on a diagnosis and an alignment that use nothing, is more than a “stretch”. Unreasonable in all ways, and I’ll continue avoiding crooked dealerships. More

Best dealership ever… the people are nice and approachable.. especially my agents Jecris and Adora superb… thank you guys. approachable.. especially my agents Jecris and Adora superb… thank you guys. More

Vanessa was our serves rep and took excellent care of us She also provided us with transportation so we were not stuck. The work was done with professional cate She also provided us with transportation so we were not stuck. The work was done with professional cate More

Always easy to deal with and competent staff. Especially the service writer that I usually deal with, Vanessa Williams. Always friendly and helpful. Especially the service writer that I usually deal with, Vanessa Williams. Always friendly and helpful. More

They have lots of Friendly and helpful staff. Always willing to take the time to discuss issues Always willing to take the time to discuss issues More

Service was excellent, and Vanessa helped out immensely in customer satisfaction overall, thank you, Crown in customer satisfaction overall, thank you, Crown More

Absolutely outstanding service department, I’ve run Ram’s for 25 years and I’ve never been as impressed as I am with Crosstown. Brian and Vanessa were so outstanding that I’m actually taking the time to writ for 25 years and I’ve never been as impressed as I am with Crosstown. Brian and Vanessa were so outstanding that I’m actually taking the time to write this message because people need to know how good they are. I ran into an issue with a truck I needed a was getting nowhere fast at another dealership. Brought it into them and they saved me thousands of dollars and so much time. To say I’m impressed is a serious understatement and I can’t thank you guys enough. More

Unfortunately, I didn't see any professionalism from the staff at this service. They didn’t listen to my issue and initially failed to do what I asked for. Instead, they tried to charge me for a service I n staff at this service. They didn’t listen to my issue and initially failed to do what I asked for. Instead, they tried to charge me for a service I never requested. When I refused to pay, a manager stepped in and confirmed that I wasn’t obligated to. In the end, they finally did what I originally asked for, but due to their incompetence, I lost over five hours of my time. I do not recommend this service. More

I got served within my appointment time and my car was ready in less than three hours. Great service. I always serve my car at the dealership. ready in less than three hours. Great service. I always serve my car at the dealership. More

I got to deal with Chad. He was great! He got my vehicle done on time on my first visit. Even tho it wasn't a Dodge product it was no problem. He was easy to deal with and t He was great! He got my vehicle done on time on my first visit. Even tho it wasn't a Dodge product it was no problem. He was easy to deal with and the bill was cheaper than I was anticipating. Great crew at Crosstown service!! More