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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,309 Reviews
Call Dealership (780) 488-4881
View Awards

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,309 reviews

October 03, 2025

Hands-down, the best dealership in the country their service department is unbelievable Brian Neggers deserves an international award for best service team and advisors More

by VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Neggers, Glen Dazman, Ray Dery, Scott Murray, Annette Saunders, Dale Severyn, Jennifer Taylor , Monica Gora, Angela Smith, Sandra Urbanovitch
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Oct 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

VIP, Thank you so much for this amazing feedback! Brian and our service team work hard to provide the best experience possible, and it means a lot to see that recognized. We’re lucky to have customers like you!

October 01, 2025

PDI not perfert unit theres a defect waitng3 weeks to fix the Problem feel bad More

by rogelio_daga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raizza, Adora Pamolar
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Oct 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hello, thank you for making us aware of your concerns with us. Please reach out to our General Sales Manager, Adam, at 780-488-4881 or anajjar@crosstownchrysler.com to discuss your concerns further. Thank you again.

October 01, 2025

My service advisor was great and kept me informed and was not pushy regarding items that were not needed right away More

by 3whiteoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Report | Print
Oct 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're happy to hear that our service advisor was able to provide excellent communication. We appreciate your valued feedback and look forward to serving you again in the future. If there is anything we can do to earn that fifth star please let us know. #customerfirst #happycustomer

October 01, 2025

Thanks again for the excellent service. Great team work and price. Trevor on parts spot on when I needed help More

by Todd Mr Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Kaiser, Duane Lalonde, Kelsey Leis, Dale Severyn
Report | Print
Oct 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Todd Mr Hemi, Thank you for the great feedback! We’re glad to hear you had an excellent experience and that Trevor and the team were able to help you out. We’ll be sure to share your kind words with him!

September 30, 2025

Best service, my service advisor is thorough and reliable. Great person to work with. Highly recommended More

by John.poste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Report | Print
Oct 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

John.poste, Thank you so much for your kind words! We’re thrilled to hear that your service advisor took great care of you and made the experience reliable and thorough. We truly appreciate your recommendation and look forward to helping you again in the future!

September 30, 2025

Service department is fantastic. Staff are always wonderful. Vanessa in service always goes above and beyond! More

by d.jo.yang
Recommend Dealer
Yes
Employees Worked With
Vanessa Willams
Report | Print
Oct 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

d.jo.yang, Thank you for the amazing feedback! We’re so glad to hear you’ve had such great experiences with our service team. Vanessa truly goes above and beyond for our guests, and we’ll be sure to share your kind words with her. We appreciate your continued trust in us!

September 29, 2025

My salesman KK has been nothing but exceptional! ! The idea they had with me gaining better credit I. The future makes sense to me More

by javi4welder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Dhillon, Kk Mazviwanza, Vadym Vovk
Report | Print
Oct 03, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

javi4welder, Thank you so much for sharing your experience! We're thrilled to hear that KK provided you with exceptional service and that the plan for building stronger credit makes sense for your future. We appreciate your trust in us and look forward to continuing to support you on your journey!

September 25, 2025

Emeri was amazing, helped me out professionally, thanks a lot. Will recommend for sure. Thanks More

by Ay_shaheen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Report | Print
Oct 01, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Ay_shaheen, We are so glad Emre was able to help you professionally and make the experience a positive one. Thank you for recommending him and for sharing your kind words.

September 23, 2025

Always loved coming here. Jayme and Vanessa are the bomb in the service department. Thank you More

by PrdCdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme C. Vanessa
Report | Print
Sep 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! It brings us so much joy to hear that our team members, Jayme and Vanessa, have provided exceptional service for you. We truly appreciate your support and loyalty. See you again soon!

September 22, 2025

Staff were amazing, very friendly and informative. They gave me a written report of what should be serviced with no pressure to get it done now. More

by trigger_32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Report | Print
Sep 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words! Our team takes pride in providing excellent customer service and ensuring that our customers are well-informed. We look forward to serving you again in the future!

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