Crosstown Chrysler Dodge Jeep Ram

I have never experienced customer service like I received over the last 3 days with my Crosstown team. Kayam Shivji was my salesman no words other than "patient & understanding" can describe him.T received over the last 3 days with my Crosstown team. Kayam Shivji was my salesman no words other than "patient & understanding" can describe him.Then there was Doug (mngr) who took the time to explain things in plain and simple. They were absolutely the best. True gentlemen right from the start. My situation was not "typical" it has ugly spots..they worked with me, they put me into a vehicle I wanted with payments I could manage and knowledge moving forward on how too improve my future purchases. They walked me through the transaction from beginning to end. I am tickled pink, happy as a clam..and the very proud owner of the prettiest white jeep; which I might add I love ;-). Crosstown has every reason to be proud of their staff, especially with these 2 guys on their side promoting the business. Much respect and heartfelt thanks Christina More

we have been dealing with Crosstown for about 3 maybe 4 years and have always dealt with Jen, she is always there when we call, always smiling and super friendly. Great customer service. It has been a plea years and have always dealt with Jen, she is always there when we call, always smiling and super friendly. Great customer service. It has been a pleasure to deal with Jen and Crosstown, will continue to do so, never thought we were Dodge people but our minds have been changed...love our Dodge Ram and wouldn't want anything else or deal anywhere else.. Thanks for everything More

great people , walked in and we were greeted with a smile and a hand shake. we met jennifer she was very helpful with selections and prices. very helpful and knowledgable , all around great person. dealersh and a hand shake. we met jennifer she was very helpful with selections and prices. very helpful and knowledgable , all around great person. dealership has a huge selection of units, great service. thank you More

I visited another dealership prior to visiting Xrosstown simply for some insight to some product information and possible purchase prices. I was insulted by a few staff members that were lacking strongly in simply for some insight to some product information and possible purchase prices. I was insulted by a few staff members that were lacking strongly in product knowledge and customer service. Not to mention the conditon of the salesmans office desk which was strewn with food, papers, just a look of disorganization and complete lack of self respect. I simply walk out of that dealership in discuss with the lack of professionalism. When I entered your Xtown dealership I was greeted with a pleasant good morning by a few of the staff before I requested to see Jennifer Mileham, who came to me well recommended. What a difference in self esteem and presentability. She was joyful and pleasant. She made me and wife feel very welcomed. If found her to be a strong asset to the business of Xtown. Base on her customer service I would not hesitate to recommend Xtown and Jennifer to anyone. If was a pleasure dealing with Jennifer and talking to someone who had product knowledge and extremely good customer service. She went out of her way to make my wife and myself very welcomed. I was a customer of Xtown many years ago where I was dealt with on a professional level by the salsman at that time. It is nice to see that the tradition carried on aver the years. We are extremely pleased with our new Caravan and look forward to our continued relationship with Xtown. Thank you Gerry And Ida More

We don't buy new vehicles very often, actually this is only the second one ever! We made the decision to buy a second vehicle. We researched long and hard for the type of vehicle we wanted, then we s is only the second one ever! We made the decision to buy a second vehicle. We researched long and hard for the type of vehicle we wanted, then we started "building" vehicles on line. We got a list of those that we thought would suit our needs, and then we went to look at them so as to short list even further. Finally the list dwindled down to 3. Now it was time to go and seriously start looking and visiting dealerships. We went to the first Jeep/Dodge/Chrysler dealership and were totally put off by the salesman and so left without really getting the information we needed, or proceeding any further. We kept being drawn to the idea of purchasing a Jeep and so ventured into a second Jeep/Dodge/Chrysler dealership.......and again were put off by the salesman. We left wondering if it was a trait of salesman for that brand of vehicle. Then we walked into Crosstown and were greeted by Shuke. Immediately he began to 'sell' us a vehicle, but then it changed rapidly. He sensed and read us right - suddenly it wasn't about making a sale, but it was about finding us the vehicle that we were looking for, and at the pace we were comfortable at proceeding. We probably could have got the same deal on the same vehicle from any of the dealerships....what sold us on dealing at Crosstown, and proceeding with the purchase, was Shuke. More

My experience at Crosstown was excellent.The staff was very friendly and curteous,Moose did a great job as well as Brittany.They made my buying experience a pleasure and I will recomend them to all of my very friendly and curteous,Moose did a great job as well as Brittany.They made my buying experience a pleasure and I will recomend them to all of my friends. Thanks for everything. More

The following review is the reason I have rated this dealership very highly. Hats off to Mr. Shuke and everyone else involved in a recent purchase of a Jeep Grand Cherokee. Mr. Shuke worked with me ever dealership very highly. Hats off to Mr. Shuke and everyone else involved in a recent purchase of a Jeep Grand Cherokee. Mr. Shuke worked with me every step of the way to make sure my purchase was a pleasurable and painless experience. If you are considering purchasing a new or even preowned vehicle I would highly recommend this dealership for their knowledgable and friendly staff. Thanks again to all staff at Crosstown Auto Center. More

Al Dewan is the best sales person there ,if you want excellent service just go see him ,as he sure went to bat for me ,another person there sold me a lemon that wasn't fixed before I bought it , but I excellent service just go see him ,as he sure went to bat for me ,another person there sold me a lemon that wasn't fixed before I bought it , but I went back there and the manager Robbie made thing rite , now thanks to AL DEWAN I am in a brand new 3500 diesel truck that I really enjoy,it was a bad experience for me ,but as long as it was made rite ,that's what counts, AL DEWAN IS A PERFECT SALES PERSON ,in my view as I have dealt with him several times ,,and for the manager named Robbie that straightened things out ,thank you , I really like my new truck, if you are looking for a new or used vehicle Al Dewan is your best bet ,,THANKS TOO ALL DEWAN AND ROBBIE More

Easy to talk to, Very friendly and knew exactly what we wanted. Got us the best price for a 2013 dodge ram 1500. I would recommed her to everyone we know. wanted. Got us the best price for a 2013 dodge ram 1500. I would recommed her to everyone we know. More