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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,374 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,374 reviews

July 12, 2013

I had very poor experiences with other Dealerships including other dodge/chrysler dealerships. Moose was excellent. He was more worried about how I liked the vehicle than about the sale. He answered a More

by d_woolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah, Jeremy Hamilton
July 12, 2013

I had very poor experiences with other Dealerships recently thus I was very cautious. Moustafa Zarandah was terrific, he was no pressure, very informative, patient, understanding and had my family's More

by THEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah
July 12, 2013

I had been looking to trade up on my truck fpr a while. I was having a really hard time finding anyone that could help. Finally after months of looking Trevor was able to get me a brand new truck, that I lov More

by fredwilliams65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Aboussafy
July 12, 2013

PURCHASED TRUCK GOT IT DIRTY, NO CAR MATS ,PLASTIC LEFT ON THE ENTIRE INTERIOR THEY DONT RETURN CALLS MADE 7 CALLS IN ONE MONTH NO ONE RETURNS CALLS EVEN THE DEALER PRINCIPAL DOSENT RETURN CALLS. BE CARFUL More

by esduby
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
ROBBIE GORDASH, Shaun Hamaluk
Jul 12, 2013 -

Crosstown Chrysler Dodge Jeep Ram responded

My name is Shellian Bremec. I am in the of Position to assist our customers when they have a concern. I am writing because I do not take these situations lightly. I sincerely apologize for any inconvenience you may have experienced while at our dealership. We appreciate your feedback and we would like the opportunity to try and rectify your situation. I spoke with our General Sales Manager, Robbie Gordash regarding your experience with us and he has advised me that he reached out to discuss the pricing with you, unfortunately you both have not connected. Robbie has asked if you are coming into town in the near future? if so, can you come in and he will go over everything with you? If not, is there a date and time that you are availableto take his call? this way he can speak with you regarding the pricing. I also would like to apologize for the delivery of your new truck with no floor mats, plastic left on the interior, etc. I would like to make arrangements with you to have your vehicle cleaned and a proper new vehicle delivery performed. You may email back to me in confidence or call me as I want to make sure that you are completely satisfied. Please contact me. Shellian Bremec 1-800-209-8194 780-488-4881 ext 1701 sbremec@crosstownauto.ca

Jul 13, 2013 -

esduby responded

I have purchase the mats form another Chrysler dealership I have requested that Robbie gordash call me around 3 pm anyday however he likes to call late nights when I am busy at work as I have made numerous calls since the day I purchased this truck it took over 28 days to get any response his first response was on after I called the dealer principal to which I may add I have not heard nothing back from him either and as for the price I was overcharged by 7000 dollars as I had coupon and the also the price was inflated by 1100 dollars form the ad you posted with the MSRP price

July 10, 2013

This was the second purchase we made from Pat Savoie. He is an absolute pleasure to deal with. There is never any pressure to buy and he goes out of his way to make sure you are happy. He definitely goes th More

by SonyaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Savoie
July 10, 2013

After having a terrible experience with a different dealer the last time I purchased a truck, this was wonderful! I was really apprehensive even visiting the dealership. Kayam listened to our concerns More

by randychristenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 08, 2013

My experience was great. And i would defiantly send my friends there. The service was great friendly and they listened to what I was looking for. More

by marcnader12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Aboussafy
July 06, 2013

Pat is a pro. I was internet hunting for a new 2500 Ram 4x4. I contacted numerous dealerships, and Pat was all over it. In a few minutes I had specs, pictures and numerous options to choose from. I did a p More

by daved810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Savoie
July 03, 2013

I have given this rating to the dealership especially to chester and brittany because I am so satisfied with their service,character and friendliness that they have showed us..I would basically recommend th More

by jagzZombie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson
July 02, 2013

Very friendly, helpful and so easy processing. It was a great experience for a first time car loan and i would definitely recommend this company to a friend or someone who is planning to get a car More

by paulmanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Tony Surtida, Carlo Colinares, Marko Kamal
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