Crosstown Chrysler Dodge Jeep Ram

We first tried another dodge dealer and did not like the experience. When we went to Xtown we met Shuke who was very friendly and laid back. We had certain things we wanted in a vehicle and a strict budget experience. When we went to Xtown we met Shuke who was very friendly and laid back. We had certain things we wanted in a vehicle and a strict budget to work with. Shuke seemed to really care about what we wanted and didn't try to "up sell" a vehicle that we couldn't afford. He made the whole experience very enjoyable and we love our new Grand Caravan. I would trust buying a vehicle from Shuke anytime. Al & Shauna Elliott More

Super wervice from Moose. When did not want a new vehicle, he was very quick on finding a used unit that was what we were looking for. Thanks. Larry vehicle, he was very quick on finding a used unit that was what we were looking for. Thanks. Larry More

We had a great experience with Crosstown Motors. This is the fourth family vehicle we have purchased through Crosstown in 20 years - each time the customer service has been outstanding. Last year, we purch the fourth family vehicle we have purchased through Crosstown in 20 years - each time the customer service has been outstanding. Last year, we purchased a truck from Manny, and the service he provided was beyond exceptional. Because Manny was so amazing to work with, we have now bought another addition to our family - 2013 Jeep Grand Cherokee. We have also referred a friend to Manny and he has since bought a vehicle, and have mentioned to all our friends that if they are in the market for a new or used vehicle to visit Manny! To me, this speaks loudly to the customer experience - we are, and will always be returning to Crosstown for our vehicle needs. A huge thank you to Manny and Mario for their work in getting us into our new vehicle!! More

Everyone was so friendly and helpful. But we didn't like how the business manager became somewhat deceptive. We were not informed of the additionals that he added increasing the principal amount. We ha like how the business manager became somewhat deceptive. We were not informed of the additionals that he added increasing the principal amount. We had to go back there for the certificates that we didn't even ask for. We were ok with the add ons but it would have been nice to be asked first. More

Mark was very accommodating with us.He even assisted us with Carlo.Mark made us feel welcome in your office. He explained and guided us with our questions. with Carlo.Mark made us feel welcome in your office. He explained and guided us with our questions. More

On my visait on July 9, 2013, I was left waiting for over 10 minutes after the oil change was completed for a new air filter. All staff were to busy dealing with the Sprinter that pulled in behind me becaus 10 minutes after the oil change was completed for a new air filter. All staff were to busy dealing with the Sprinter that pulled in behind me because of a mess in that service. I had to ask to have the tires checked for air. I was not made aware of the fact that I would have to wait for an air filter. Perhaps each service advisor should have a check list. On the previous visit in the fall, I was told that the PCV valve should be repalced. It was done but the old valve was left sitting where the rod that holds the hood goes. Could this not been seen?? I do not go back to Londerry Chrysler because of their sloppy service and I am getting the same feeling from Crosstown Motors. There are other dealerships in the Edmonton area that would appreciate my business. More

I had the oil changed on a 2013 Fiat this morning, this took over 45 minutes, there was an oil sheen in the e-brake, the gear shift and steering wheel, I was charged over $67.00 with a $4.20 shop charges. took over 45 minutes, there was an oil sheen in the e-brake, the gear shift and steering wheel, I was charged over $67.00 with a $4.20 shop charges. I asked what this was and was told it was a "standard" charge". I will NEVER go to this dealership again. The service absolutely sucked, just ask the other customers who were complaining about the service and the price. More

I had very poor experiences with other Dealerships recently thus I was very cautious. Moustafa Zarandah was terrific, he was no pressure, very informative, patient, understanding and had my family's recently thus I was very cautious. Moustafa Zarandah was terrific, he was no pressure, very informative, patient, understanding and had my family's best interest at heart. All the people at crosstown were very professional and warm. Brittney in finace was great it was like dealing with my good friend, warm friendly I cannot say enough. Overall a outstanding experience!!! Crosstown is my dealership thanks Moose and Britney and all the staff at Crosstown! More

I had very poor experiences with other Dealerships including other dodge/chrysler dealerships. Moose was excellent. He was more worried about how I liked the vehicle than about the sale. He answered a including other dodge/chrysler dealerships. Moose was excellent. He was more worried about how I liked the vehicle than about the sale. He answered all the questions I had and was great to deal with. Jeremy in finance was great. He was warm and friendly and helped me through the whole process. Crosstown was a great dealership and I would recommend it to anyone looking for a new vehicle! More

Crosstown dodge is a great dealership to deal with . The customer service was amazing and they got me exactly what I was looking for at a price that worked for me . I would highly recommend them to everyone customer service was amazing and they got me exactly what I was looking for at a price that worked for me . I would highly recommend them to everyone I know . More