Crosstown Chrysler Dodge Jeep Ram

I took my 2012 Dodge Ram in for it 13000 km servicing. I have to say it was the worst experience I’ve ever had with a dealership in the 30 year of buying vehicles and having them service. The truck was to have to say it was the worst experience I’ve ever had with a dealership in the 30 year of buying vehicles and having them service. The truck was to be ready by 2 pm I called at 3:15 pm to find out they couldn’t locate my vehicle. I had to give them the licence plate number. I went to dealership to find out that the truck was listed under someone else name in all of the paperwork and not only that but the staff log the wrong km in the paperwork so I don’t know how this is going to affect my service plan that I purchase with the vehicle when I purchase it. (Right km was 13421 for the truck on the paperwork they have 91087 km) While I was there I purchase a set of Luverne 3” SS tube step for the truck the salesman was told it was going to be $ 457.50 plus tax installed for the steps and not anymore when I paid they charged me $491.49 plus tax. I have all the paperwork to support this complaint. Not only was the truck listed in someone else name but they also gave me the paperwork with this personal information on it. I will be looking at another dealership to service the truck in the future and I will have to say that I won’t be recommending this dealership to anyone if this is how you treat your customers. Frederick Andrews More

We dealt with Hadi TEMRAZ and found him to be very friendly and helpful. We knew what we were coming to look at and he ensured we were aware of the options and assisted in making the vehicle fit into friendly and helpful. We knew what we were coming to look at and he ensured we were aware of the options and assisted in making the vehicle fit into our budget. We had our kids with us and he took care of them too making sure that they got fed when the time went longer than we expected as car shopping can tend to do. Our kids liked him too and he included them in the process which made the experience more pleasant and less stressful. When we had to do the paper work he watched out for them and checked in on them in the play area. Also, after we had bought the vehicle and I came to speak to Hadi about an addition to it, he could have simply said "Sorry I can't do anything about that now since the deal is already done." Instead he showed his integrity by not only being open to the discussion he took care of the add on with no cost to us. Also, in our experience sales people often make promises saying when you come in next I will get you this or that or do this or that and they never remember or do not follow through. Hadi not only followed through he actually remembered on his own and we were impressed by this since I am sure he deals with may people day to day. More

I have bought two vehicles from Hadi Temraz and he is amazing to deal with! He is very helpful and very knowledgable about all the vehicles in their dealership. He never pressures you into buying and eve amazing to deal with! He is very helpful and very knowledgable about all the vehicles in their dealership. He never pressures you into buying and even leaves you alone for a while to think about or discuss in private what you want to do. I would recommend Hadi to everyone especially if you are a first time vehicle buyer or female because he really makes you feel comfortable and doesn't hold the same outlook as a lot of men trying to sell a vehicle to a woman!! More

Paul in finance helped us out along with his colleaugue Darren, who both worked very hard in getting us a great interest rate on a new dodge truck..As we are trying to re-establish our credit. Was very hel Darren, who both worked very hard in getting us a great interest rate on a new dodge truck..As we are trying to re-establish our credit. Was very helpful to know that they understood our situations and did their best to make the numbers work!!!! Adam and manny , our sales reps also worked very hard in getting us the truck with the options we wanted. Our shopping experience was great and we will definately be back to buy another vehicle from Crosstown More

Shaun is an exceptional salesman... he is very knowledgeable.... very helpful. The dealership did not have the vehicle I wanted , he searched and found me what I wanted and he was efficient, and knowledgeable.... very helpful. The dealership did not have the vehicle I wanted , he searched and found me what I wanted and he was efficient, and professional throughout the process. I would recommend anyone looking for a new vehicle to ask for Shaun and I am certain they will be satisfied with his excellent abilities More

I have given this rating because dealing with Hadi and Crosstown is a very pleasurable experience. Hadi does everything he can to get you in the vehicle you want and make it fit your budget. Also the part Crosstown is a very pleasurable experience. Hadi does everything he can to get you in the vehicle you want and make it fit your budget. Also the parts and accessories dept is second to none. I have bought two vehicles from Hadi now and he is excellent to deal with, without all the sales pressure. I would recommend Hadi Temraz and Crosstown Auto to anyone looking for a new or used vehicle. More

I just recently bought my first vehicle, 2010 nissa rouge from crosstown auto. I was a little skeptical about buying my first vehicle and i wanted to make sure it was the car I wanted and loved. When I walke from crosstown auto. I was a little skeptical about buying my first vehicle and i wanted to make sure it was the car I wanted and loved. When I walked into crosstown it was the 4th dealership I had tried, and it was the best experience out of all of them. Luckily I had the opportunity to deal with Omar, he was very easy going and knowledgable about the vehicles I had in mind. He was very honest and helpful with determining a vehicle that would fit my budget but at the sametime the vehicle that i really wanted. I would definitely recommend Omar to my friends and family that are looking to purchase vehicles. Thank you for the great experience and for finding the right car for me :) More

I gave these ratings, because i love dealing with Hadi. I let him know what i'm looking for and how much i want to spend and he always makes it happen!!! This is the third vehicle i've purchased from Hadi an let him know what i'm looking for and how much i want to spend and he always makes it happen!!! This is the third vehicle i've purchased from Hadi and to date i have not been disappointed. Hadi is always easy going and chipper, he makes new vehicle purchasing fun and effortless! I myself have many clients that i provide services to, and i always tell them "you must go and see Hadi" The quality of customer service i receive from Hadi is always over the top and professional. I will continue to support Hadi and his commitment to sales in the future. Regards Anne-Marie Hickey. More

My wife and I both purchased Jeeps from Crosstown and were very impressed with the quality of service that we had received from both Ashton, TJ as well as the whole staff in the used vehicle department. were very impressed with the quality of service that we had received from both Ashton, TJ as well as the whole staff in the used vehicle department. We have done our research on the vehicles that we had purchased, and they were very reasonably priced. We would recommend anyone that is looking to get a great vehicle for a great price, to go to Crosstown Auto Centre !!! Thank you More