
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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My experience started with an online inquiry as to the value of my previous vehicle as a trade in. I was contacted immediately and was asked what I was looking for and some background on my desire to chan value of my previous vehicle as a trade in. I was contacted immediately and was asked what I was looking for and some background on my desire to change vehicles. Jennifer discussed my needs for a vehicle as well as my desires in a vehicle. She then suggested that I bring my vehicle in to have it appraised. WHile my vehicle was in for an appraisel, I test drove a 2014 Dodge RAM 1500 Laramie and experienced all the luxuries the truck had to offer, which are many. The ride was so comfortable and quiet; it was like a dream. We returned to the dealership where I was offered lunch from a regular Saturday BBQ. While enjoying a tasty lunch, Farid came to talk to me about what I was looking to get out of my current vehicle if I was to, hypothetically, trade it in on the new RAM. We also discussed my personal finances a bit to which he suggested an alternative that may help me to maintain my current monthly budget and be able to enjoy a new ride. We sat down and worked out some numbers. I was extremely happy with what Crosstown was able to do for me and I absolutely love my new RAM 1500 Laramie. One of the best things about the whole process is that it took just under three hours out of my day and I was in a new truck. That is the first time I left a dealership after making a deal where I didn't feel exhausted. It was, to date, the best vehicle purchasing experience I have ever had. Good job to all. It should also be noted that the appointment to have some of the extra work done (under coating, box liner, etc.) was made for four days later. A bit of an amusing fact, to me at least, is that I went to High School in Laramie, Wyoming and now I drive a Laramie--how cool is that? More
Love the new ride , pricey but love it , both guys were very helpful . It's the second time working with mazin , but overall great salesmen those too are very helpful . It's the second time working with mazin , but overall great salesmen those too are More
When I needed to upgrade from my Laramie 1500 ram to something with more towing power, Trevor and his staff were amazing in helping me pick out a new ram 2500 diesel. My husband is serving overseas and something with more towing power, Trevor and his staff were amazing in helping me pick out a new ram 2500 diesel. My husband is serving overseas and everyone at crosstown helped me make him feel part of our new purchase. From answering all my question to helping send pictures and paperwork overseas, all the little extras made this experience one we shared. Thank you all so very much! More
My husband had previously researched Moose on this site and we were very impressed at what people had to say about him. My husband then contacted Moose and he was very good at answering all of his question and we were very impressed at what people had to say about him. My husband then contacted Moose and he was very good at answering all of his questions, and in a very promptly manner! We made an appointment to see him yesterday and when we arrived he was very prepared and got things rolling right away! He worked with us very hard to get us to as price that we were both happy with, he gave us our space when we needed to talk too. We didn't feel pressured to buy which I was really impressed with, he wasn't a pushy car salesman like some can be. Thank you so much Moose for making our vehicle buying experience so easy & stress free!! I would highly recommend if anyone is looking to buy a vehicle to contact Moose!! More
friendly atmosphere, great hospitality, taken care of in matter of minutes, awesome service, approved in minutes of application, drove home same day of walking in the dealership....highly recommended matter of minutes, awesome service, approved in minutes of application, drove home same day of walking in the dealership....highly recommended More
My experience at Crosstwon was by far the opposite of what i thought it would be. No haggling, ho surprises, everything was clearly broken down and made sense. Overall, no pressure at all. Great customer what i thought it would be. No haggling, ho surprises, everything was clearly broken down and made sense. Overall, no pressure at all. Great customer service. Definitely coming back. More
I had a bad experience in the past buying a vehicle so I was very nervous about getting ripped off. Armin put my mind at ease and made me feel like I was in total control of everything from picking out the was very nervous about getting ripped off. Armin put my mind at ease and made me feel like I was in total control of everything from picking out the vehicle to negotiating the deal. I am very happy with my new jeep and would recommend Armin and Crosstown to my family or friends. Everyone I dealt with from Armin, to Jeremy in finance, to the manager of used sales, was so nice and helpful. I really enjoyed my experience at Crosstown! More
Moose takes the time to understand what the customer needs and can afford. He is not pushy or aggressive. Moose is knowledgeable about the vehicles and patiently answers your questions. He is honest needs and can afford. He is not pushy or aggressive. Moose is knowledgeable about the vehicles and patiently answers your questions. He is honest and personable. More
The fist time i whent to dodge to buy a used car jerry joseph was rhe one to help me and he was friendly and help me to find the right vehicule for me so when was time to go back to buy my jeep i whent wh joseph was rhe one to help me and he was friendly and help me to find the right vehicule for me so when was time to go back to buy my jeep i whent whit jerry and he did everiting he can to get me what i want and i will recomend to anybody More
I'm very satisfined with the entire purchase process, from initial contact (via webpage email) to meeting Lou face to face. Although I was in Grande Prairie and Lou was in Edmonton, Lou asked me the rig from initial contact (via webpage email) to meeting Lou face to face. Although I was in Grande Prairie and Lou was in Edmonton, Lou asked me the right questions and was able to track down the perfect vehicle for me. And once I had made a decision, I hopped on a flight and they picked me up from the airport to complete the sale. I enjoyed every part of my experiance with Crosstown Auto and would recommend buying a vehicle from them to anyone looking for a great car and great service every step of the way. More