Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Overall very pleased, staff were happy to help and very knowledgeable. Was very well taken care of and at no point did I feel as if they wanted me to either make a purchase or leave as I did at other deale knowledgeable. Was very well taken care of and at no point did I feel as if they wanted me to either make a purchase or leave as I did at other dealerships I visited. Was not toyed around with on price, the whole deal was very straight forward, no surprises. More
I would definitely recommend my friends and family to Crosstown and send them to Aly. He made the whole experience easy. We got a fair trade and are VERY happy overall. I'm confident in the services pr Crosstown and send them to Aly. He made the whole experience easy. We got a fair trade and are VERY happy overall. I'm confident in the services provided and hope the future services are as easy and pleasurable. More
We went into Crosstown and were greeted by Moose. He was very friendly and helpful. He stayed well after the dealership was closed to help us and find the right vehicle for us. He was very professional an very friendly and helpful. He stayed well after the dealership was closed to help us and find the right vehicle for us. He was very professional and extremely personable. We did have our issues with the finance department who would not return calls, misplaced papers etc... Moose was and always has been there, even after the purchase was finally completed. We would definitely deal with Moose again! Highly recommend him! More
I was in a bit of a desperate situation when my car died unexpectedly, thankfully after I gave TJ a call he was able to look around for me and find a vehicle that not only was within my budget (as a full ti unexpectedly, thankfully after I gave TJ a call he was able to look around for me and find a vehicle that not only was within my budget (as a full time student that was the number one priority) but it was also a car that I could see myself driving. Mazin and TJ were so great through this whole process and I walked away incredibly happy with an excellent car that I don't have to worry about. I am so grateful as a first time car buyer to have had such amazing service! More
From the moment we walked into the dealership Moose was very interested in asking us questions and listening to the answers to his questions. He took us for a test drive in the truck we picked and went thr very interested in asking us questions and listening to the answers to his questions. He took us for a test drive in the truck we picked and went through all the functions of the navigation system and all the other functions in our new truck. We were in a hurry and he made our first visit quick and painless we made a deal and were out of the dealership in plenty of time to make our appointment. The next day we came back in and finance was ready for us Jocelyn Henderson (Business Manager) was wonderful to deal with she explained all the warranty stuff to us. And again we were in and out of the dealership very fast. We have had some really bad car buying experiences, so this was a real pleasure for us. I would recommend Moose to all my family and friends that are buying new vehicles. Thanks Kevin and Holly More
Kayam sold us our previous vehicle, and he had the honor Kayam sold us our previous vehicle, and he had the honor of doing it again for us this time. The people at crosstown are a joy to deal with ,very hel Kayam sold us our previous vehicle, and he had the honor of doing it again for us this time. The people at crosstown are a joy to deal with ,very helpful More
I met Mazin when I was getting work done on my car. My partner and I decided to trade in his car for a 2012 mini van. Three weeks later we were at west end when we were in at dinner theater and when we c partner and I decided to trade in his car for a 2012 mini van. Three weeks later we were at west end when we were in at dinner theater and when we came out the back end had gotten banged in. We took our 2012 van back to Mazin to ask about getting the van fixed. Mazin gave us a super deal on a new 2013 mini van and had the 2012 we had just got paid off and and had it so we did not have to bother getting it fixed and we never lost any money on it. He threw in a much needed car starter for the cold Alberta winters. He has been great to deal with and has done every thing he promised he would.I would say if you go to him for a new or used car you would be super happy with dealing with MAZIN.... I KNOW WE WERE :)))))) More
This was by far the most pleasant and satisfying experience we have ever had purchasing a vehicle. Moose was knowledgeable, friendly and extremely helpful! He was able to answer all of our questions experience we have ever had purchasing a vehicle. Moose was knowledgeable, friendly and extremely helpful! He was able to answer all of our questions, and was able to efficiently provide us with what we required our vehicle to have. We have never had a visit to a dealership not feel like it was taking forever, and Moose was able to provide that for us. It was amazing. Moose's outgoing nature fit our personalities perfectly. He wasn't pushy, or slimy the way salespeople can sometimes be. Moose made us feel like family, we truly felt like he had our best interests in mind and not his commission or sales quota. Not only will I recommend this dealership because of Moose's amazing skills, but we have already told friends and family about this experience. Crosstown is a lovely facility with many great assets, Moose is by far their greatest asset! More
Dealing with Al was a very easy non pressure sale. He knew the product and went out of his way to make you feel comfortable. I would buy from him again and would forward his name on to others. Great pers knew the product and went out of his way to make you feel comfortable. I would buy from him again and would forward his name on to others. Great person to work with. More
2011 Dodge Grand Caravan. On this last visit they 2011 Dodge Grand Caravan. On this last visit they replaced a climate control button, and touched up a paint chip from a dent they put in the right rea 2011 Dodge Grand Caravan. On this last visit they replaced a climate control button, and touched up a paint chip from a dent they put in the right rear quarter panel from one of the previous visits. They also had to repair the rear vents because all I was getting was hot air in the back. They also had to re-adjust the sliding doors and the driver side door.There was also a recall for the transmission. So I pick the van up and of corse as usual they damaged the areas they were working in. There is a screw driver mark where the pried the climate control button out of the dash. Also they damaged the roof header panel in the back, and they scratched the paneling around the dvd display, but they won't fess up to that one. I detail the van every time I take it in so this means no boot marks on the carpet or door sills, also no hand prints on the interior panels. Well guess what I pick it up there are boot marks on my carpets and sills, they also manage to get dirt on my centre counsel. This happens every time I take it in. There is zero quality control, and no one seems to care they damage your vehicle, and hope you don't see it most people might not, but i'm not most people. More