Crosstown Chrysler Dodge Jeep Ram

I recently purchased a used vehicle from Crosstown. I had originally been looking for a new vehicle. As I had purchased my two previous vehicles from Crosstown, I started my search there. My initial s had originally been looking for a new vehicle. As I had purchased my two previous vehicles from Crosstown, I started my search there. My initial sales person was Jerry Joseph. Jerry spent a lot of time with me, answering all my questions, explaining the merits of the model I was interested in (2013 Compass), arranging for a test drive, etc. Jerry kept in touch as I continued my search at other dealerships. When I eventually determined that buying a new vehicle was not a financially sound decision in my particular situation, and told Jerry I intended to look for a used vehicle, he immediately accepted my decision and suggested I come in to see him as Crosstown had several used vehicles with low mileage I might be interested. Jerry was with a customer when I dropped in, and rather than have me wait, he introduced me to Bob Janus. To make a long story short, I ended up purchasing a 2011 Ford Escape (Bob Janus closed the sale.). The detail work on the vehicle was quite substandard when I took delivery, and Jerry went above and beyond the call of duty to ensure that the work was redone to my, and his, satisfaction. Both Jerry and Bob were extremely competent and professional throughout my dealings with them, as were all other Crosstown personnel I came in contact with. I would have no hesitation in recommending Jerry and Bob to friends/relatives. Incidentally, I love driving my Escape! More

Came in not expecting to purchase a new vehicle, but Jerry knows how to make you feel comfortable with not only him but in the vehicle you are looking into. He asked me all the right questions to make m Jerry knows how to make you feel comfortable with not only him but in the vehicle you are looking into. He asked me all the right questions to make me take home my Compass. I have told numerous people since purchasing how much i enjoyed working with Jerry. One thing i admire is how much he portrays the love for his job. I received a follow up call today by him and i enjoyed how excited he was to know that i am extremely happy with my purchase. I would recomend Crosstown and Jerry to anyone looking to purchase a new vehicle. I am really happy with my experience and would go back for my next purchase when the time comes. More

manny was very helpful in getting me the vehicle that i wanted,he went above and beyond to do the small things and saw that things were done to my satifaction wanted,he went above and beyond to do the small things and saw that things were done to my satifaction More

the dealer ship was nice to walk into everyone was friendly. when it came to finding a truck for me they did everything they could and found my truck. the sales person i delt with was friendly and he friendly. when it came to finding a truck for me they did everything they could and found my truck. the sales person i delt with was friendly and helpful and knew the vehical he was selling. and they did the best out of all the other dealers that i had gone to when it came to trade value More

I recently purchased a 2013 Jeep Rubicon from Cross Town Motors. This is my 4th purchase from Crosstown in the last 7 years. This dealership should be recognized for its great customer service. The service Motors. This is my 4th purchase from Crosstown in the last 7 years. This dealership should be recognized for its great customer service. The service staff as well as sales staff are top notch! My latest sales person was Manny Hanna. This guy is a real professional and he knows what it takes to create a win win purchase for both the dealership and the customer. Good job! I look forward to my next purchase from Crosstown in the near future. Sincerely F. Lewis More

I was quite surprised with the service I received from Jerry, I've been to many many many other dealerships and being a younger buyer it was quite difficult, hectic and quite discouraging after traveling Jerry, I've been to many many many other dealerships and being a younger buyer it was quite difficult, hectic and quite discouraging after traveling all over Alberta and even being laughed at by some salesmen and sales managers. Jerry sticks out from every salesmen I have dealt with. There wasn't much sales pressure and he worked hard to find exactly what I wanted and even brought up many pros and cons of each vehicle. When it came down to test drive the Caliber SRT 4 I had been eyeing up it was a pleasant surprise that he offered to sit in the back seat while I drove and my friend sat co-pilot. The small things like that is what made my buying experience so great! When it came down to negotiating I didn't feel bad for bringing up ideas and suggestions where as I felt quite nervous at other dealerships. One thing that really surprised me is that I received a phone call from Jerry a month after buying the car asking how everything is (Great Job on the follow up!) Even now with my car in the shop at cross town for warranty work Jerry is keeping me up to date and trying his hardest to get things done quickly and smoothly. I highly recommend Jerry for anyones salesmen. It is a very fun and enjoyable experiences and other salemen should follow in his footsteps and learn from him, for I have never ever ever gotten service this great from a dealership. Thanks a bunch Jerry! More

I drive a 2011 Dodge Durango and have been having difficulty with my truck. I was in town visiting my sister. I have two little ones so it is not easy for me to just leave my truck. Baron, the Servic difficulty with my truck. I was in town visiting my sister. I have two little ones so it is not easy for me to just leave my truck. Baron, the Service Manager took the time to get involved with my situation as he could tell that I had never been to his dealership. He made me feel very comfortable and confident the he would be able to solve the issues with my truck. Baron walked me to the wonderful waiting area with the awesome play area for my kids. It seemed like no time passed when I was paged to the service department. Thanks CrossTown and thanks Baron for the wonderful service, too bad I don't live closer or I would come to Cross Town for everything. More

I have never experienced customer service like I received over the last 3 days with my Crosstown team. Kayam Shivji was my salesman no words other than "patient & understanding" can describe him.T received over the last 3 days with my Crosstown team. Kayam Shivji was my salesman no words other than "patient & understanding" can describe him.Then there was Doug (mngr) who took the time to explain things in plain and simple. They were absolutely the best. True gentlemen right from the start. My situation was not "typical" it has ugly spots..they worked with me, they put me into a vehicle I wanted with payments I could manage and knowledge moving forward on how too improve my future purchases. They walked me through the transaction from beginning to end. I am tickled pink, happy as a clam..and the very proud owner of the prettiest white jeep; which I might add I love ;-). Crosstown has every reason to be proud of their staff, especially with these 2 guys on their side promoting the business. Much respect and heartfelt thanks Christina More

over all i had a very good experience dealing with Manny and others at crosstown. After purchase there were a couple issues to deal with do to an oversight, but revisited dealer,and it was dealt with very and others at crosstown. After purchase there were a couple issues to deal with do to an oversight, but revisited dealer,and it was dealt with very well, they are currently correcting my issue no questions asked. They took the time to listen to my problem, and ensure my vehicle met the needs that were expected when i purchased it. To get this vehicle to the specs i was shopping for will cost them a few thousand dollars, but they didn't hesitate to make it right. THANKS CROSSTOWN More

I liked dealing with Ashton very much. He was friendly and easy to talk to. He came across as a straight up guy that appreciated my business and wanted to make sure I was happy with what I was getting. and easy to talk to. He came across as a straight up guy that appreciated my business and wanted to make sure I was happy with what I was getting. More