Crosstown Chrysler Dodge Jeep Ram

First of all if I had not prepaid all my oil changes I would not come to Crosstown to get them done. I would go to Mr.Lube or do it myself. At the time of vehicle purchase I thought it would be a good ide would not come to Crosstown to get them done. I would go to Mr.Lube or do it myself. At the time of vehicle purchase I thought it would be a good idea to prepay and not have to worry about regular scheduled maintenance for a few years. I feel I was mislead because it only covers basic oil change, not air filters etc.... I did not buy the package to always be presented with an up sell in synthetic oil etc The first two oil changes I had at Crosstown where fine. The guy that seems to be the manager in the quick lube area is very nice and I have no issue with him. This last time I waited outside for about a half an hour, i was not even sure if they knew I was there or not. Other people that where waiting with me ended up just leaving. I feel that if a waiting customer was acknowledged the waiting would not be such an issue. The last time I was in for an oil change they checked my lights tire pressure etc... This time nothing, I know my right rear tire is at about 25lbs of air but no one mentioned a thing. No one checked to see if all my lights worked etc even though they checked it all on the list I received with my service order, unless they did all this when I was taken to another part of the building to pay for my air filter. Mr.Lube you pay while still in your vehicle (easy). Contrary to other reviews I have read on this site I do not feel the same, my buying experience with Crosstown has left me feeling resentful that I ever really have to deal with them again, and the lackluster service I received today does nothing to change my feelings towards them. More

I went to Crosstown based on a referral from a family member. I also saw the same sales associate, Jarry Joseph. My whole expieance at crosstown was amazing. I never once felt pressued or uncomfortable, member. I also saw the same sales associate, Jarry Joseph. My whole expieance at crosstown was amazing. I never once felt pressued or uncomfortable, like i do in most other dealerships. My children had a great time in the play place as well as munchin on dounuts they were given by the reception staff. the whole place felt like a home with a warm family within and we were made to feel like part of that family. I talk and tell everyone what outstanding service i recieved and what a fantastice deal I got with crosstown, and that I have become a forever cutomer of crosstown. I can't thank you all enough for everything, we love our new Dodge Journey. More

Colin helped us find what we needed ( though I was reluctant to get into a minivan), and got us a great deal on our new ride. I hope that I can continue to receive the same level of excellence in the reluctant to get into a minivan), and got us a great deal on our new ride. I hope that I can continue to receive the same level of excellence in the future. More

We are returning customers to Crosstown, this being our third jeep purchase in the last year and a half. We bought our first and this our third. We ended up going to Derrek Dodge as the second time we re third jeep purchase in the last year and a half. We bought our first and this our third. We ended up going to Derrek Dodge as the second time we returned the deal wasn't taken as serious as our first. Derrek Dodge treated us very good and although we considered going there for this purchase, we thought we would give Crosstown a visit as location wise is much closer for us. We were not expecting like the first time we walked in, that we would be making a purchase that quickly. Colin Dzurka listened and within an hour he serviced us to the point of agreeing on a done deal. Mr. Dzurka was professiona, friendly and attentative to his customer. We would be more than happy to refer Colin Dzurka. 5 More

I am quite happy at the professionalism that Daniel provided to me during my whole time at Crosstown Auto. I am highly satisfied with the car that I purchased. Daniel was very patient, polite, caring provided to me during my whole time at Crosstown Auto. I am highly satisfied with the car that I purchased. Daniel was very patient, polite, caring, and professional in assisting me to get the right car for my needs. He took time to answer every single questions that I asked, gently guided me through the whole purchasing process. At the end, I was able to buy a car I have been looking for. Thank you, Daniel, for being such a great sale person. I must say that the service department has done a great job in inspecting the car, making sure it is in good condition before handing it in to the customer. I am also very impressed with the care and enthusiasm of Mr. Doug McDade who has assisted me to select and get the good car that it is suitable to me. I definitely recommend Daniel and the whole team to others. More

When we arrived at Crosstown the vehicle we wanted to test drive was sitting out front. Pat was thorough, friendly, and helpful. He made the purchase pleasurable. He answered all of our questions and th test drive was sitting out front. Pat was thorough, friendly, and helpful. He made the purchase pleasurable. He answered all of our questions and then gave us more information. We were offered barbeque lunch while we waited for him to get our vehicle ready. The finance portion was pleasant and non stressful. We were made welcome and felt comfortable. I will definitely recommend this dealership to others. More

I recently moved to Edmonton from the east coast of Canada and I went to a few places on financing and they all need me to be at my job for a few months. I called Daniel and told him my situation. He t Canada and I went to a few places on financing and they all need me to be at my job for a few months. I called Daniel and told him my situation. He told me he could definitely do something for me. He got me driving a almost brand new jeep in a couple days. He worked extremely fast and got me a good financing rate . He was really polite and professional . He would always let me know what was going on when he found out. I would definitely recommend him and the dealership. Thanks Daniel! More

Went in needing a new vehicle. My old one was no longer made anymore and falling apart. Went to a few different dodge dealerships, just to end up getting the "run-around" Jerry guided me in the direction made anymore and falling apart. Went to a few different dodge dealerships, just to end up getting the "run-around" Jerry guided me in the direction of vehicles that would be suitable for a up and coming family. Really wanted a Journey but would not fit in my current situation in life. Together with the assistance of Paul Warren in finance, they got me and my family in a new vehicle, less payments than my trade in, and was on my way to being there for my new child. More

Manny was super and this was by far the best sales experience at a dealership we have ever had we could not have asked for any better,Thank you Manny! experience at a dealership we have ever had we could not have asked for any better,Thank you Manny! More

Moose, Robbie, and Lyle were so down to earth, helpful and the friendliest people to deal with, I had no hesitation when it came to making my decision to purchase. I look forward to recommending these guy and the friendliest people to deal with, I had no hesitation when it came to making my decision to purchase. I look forward to recommending these guys and this location to my friends and fellow co-workers. I feel this attitude from the sales team and dealership will continue throughout my ownership of my new Ram. More