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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,419 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,419 reviews

May 12, 2026

When I was there to get service done to my truck they exceptional at service More

by dorygladue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
May 21, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We're thrilled to hear that our team provided exceptional service for your truck. We strive to make every customer experience a great one. See you again soon!

May 11, 2026

Terrible customer service I will Never go there again and will never recommend anyone there More

by srobillard2008
Purchase Time
Recommend Dealer
No
Employees Worked With
Hadi Temraz, Inga Rustler
May 21, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for making us aware of your experience with us. We'd like to discuss it further with you. Please reach out to Adam Najjar at 780-488-4881 or anajjar@crosstownchrysler.com.

May 09, 2026

Big thanks to Adora at Crosstown for helping us get our car! She was super nice, easy to talk to, and made the whole process way less stressful. She answered all our questions and really helped us out. Def More

by Raine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Carlo Colinares, Adora Pamolar
May 22, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for the amazing review! We're so glad Adora could make your car buying experience stress-free and enjoyable. She's a valuable member of our team and we're happy to have her. We appreciate you recommending her to others. Happy driving!

May 07, 2026

I’ve been experiencing some issues with my truck, including problems with the heating coil and other maintenance concerns. Vanessa was extremely helpful throughout the process and handled everything More

by vikas.11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
May 20, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

We are delighted to hear about your positive experience with Vanessa! Our team strives to provide exceptional service and we are happy that she took great care of you and your vehicle. Thank you for choosing our business and we look forward to serving you again in the future.

May 02, 2026

Very professional, helpful, courteous. Understood the work I requested and completed in a timely manner More

by renrohmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman, Chad Graves
May 20, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our team provided excellent service and exceeded your expectations. We pride ourselves on understanding our clients' needs and delivering timely results. Looking forward to working with you again in the future!

April 28, 2026

Went in for tire swap out as my summer tires were in the tire hotel . When they were installed one of my Mayhem Warrior wheel center caps was broken. I was really disappointed as I trusted there would be no More

by Tamethewyld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
May 18, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. To discuss your experience further please reach out to our service manager, Brian at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you,

April 25, 2026

This was one of the best experiences I had at this dealership. Emcee was very transparent and treated me with respect, while explaining everything in language I understood. More

by agnesprospere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
May 15, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for your kind words! Our team strives to provide transparent and respectful customer service. We're thrilled to hear you had an exceptional experience at our dealership. Come back and see us again soon!

April 25, 2026

Good customer service, I went to yhe parts department to check after market accessories found the prices high More

by nykyclint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vannessa Williams
April 23, 2026

They try their best but service repairs are overpriced. Definitely after warranty expired you wanna look for private mechanic. More

by simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme Caldwell
Apr 27, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Simon, thank you for providing feedback on your experience with us. We'd be happy to discuss your concerns further with you. Please reach out to our service manager, Brian, at 780-488-4881 or bneggers@crosstownchrysler.com.

April 22, 2026

Every thing was done perfectly and I was very happy at the end Thanks to everyone who was helping me More

by mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rutherford
Apr 26, 2026 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We're thrilled to hear that everything was done to your satisfaction. Our team is always here to help and we appreciate your business!