Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.6
2,200 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,200 reviews

May 23, 2025

Crosstown has the best team of professionals working for them in every department. They make sure you are completely satisfied with what they do. More

by Matt P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon Comrie, Adam El Najjar, Paul Dhillon, Ian Holmes
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Matt P, That's wonderful to hear! We're so glad our team could ensure your complete satisfaction. Thanks for the kind words!

May 23, 2025

All the staff at Crosstown are knowledgeable, courteous and willing to go the extra mile to help you with whatever you are needing! More

by rosebud_0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Graves
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Rosebud_0121, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

May 23, 2025

Crosstown has always been super accommodating, super helpful and always knowledgeable about what needs to be done. No pressure type of service and always friendly. More

by Ryan Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Ryan Ross, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to working with you again soon. Have a great weekend!

May 22, 2025

I think that AJ is one of your best salesman he goes out of his way to make customers happy to him it’s about the customer thanks More

by zooie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Hamdan, Chris Tkachuk, Kayla Vogan, Ai Sadayuki, John Batao, AJ Abbas, Wallace Jomha
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Zooie, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! We agree that AJ is one of our best sales people. Welcome to the Crosstown family. Have a great weekend!

May 22, 2025

Brought my truck in for it's regular oil change through the express way. Staff were excellent to deal.with and took great care of my needs and truck. Normally I go to service and deal.with Monica Gora who More

by Crazyscotsman911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Crazyscotsman911, we are very happy we could provide you with a positive experience! We agree that Monica is amazing but we're happy to hear you were able to experience the great team we have in the express lane as well. We hope to see you again soon. Have a great weekend!

May 22, 2025

I took my Wrangler in because it was throwing all sorts of error messages. At times, it was rendering itself undrivable by not allowing it to get it out of “park”. After 6 days of holding the vehicle and t More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Psymon Comrie
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Frustrated, we truly appreciate your honest feedback. Our service manager, Brian, would like to speak with you further about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you for taking the time to leave us a review.

May 21, 2025

recently went in for my post purchase detailing. was fortunate to be able to deal with Psymon, he was super helpful and awesome to deal with, making sure that everything was to my satisfaction, inc More

by stevester_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon Comrie
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Steven Granger, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great weekend!

May 20, 2025

I had a great experience at the Crosstown Dodge Ram Service Center. Jayme was absolutely fantastic, welcoming, professional, and very informative throughout the entire process. She took the time to exp More

by Anas Ramli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
May 24, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Anas Ramli, Thank you so much for the wonderful review! We're thrilled to hear you had a great experience at Crosstown and that Jayme took such great care of you. She’s a valued part of our team, and it means a lot to know her dedication made a difference in your visit. We truly appreciate your recommendation and look forward to welcoming you back next time!

May 18, 2025

They are very professional of dealing customer and they explained well what they going to do with your vehicle. More

by rustumgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Taylor
May 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

rustumgonzales, Thank you so much for your kind words! We're glad to hear that you felt well taken care of and that our team explained everything clearly. Providing professional and transparent service is always our goal. We appreciate your support and look forward to helping you again in the future!

May 17, 2025

Experiencing an oil leak two times on a brand-new vehicle has significantly reduced my trust in the Jeep brand. Additionally, the short notice given to return the rental vehicle and pick up my own added to t More

by Shaikhmazim7586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Shaikhmazim7586, it is disappointing for us to hear that your experience was anything less than great. Our service manager, Brian, would like to discuss your experience with us further. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you.