Crosstown Chrysler Dodge Jeep Ram

The visit was indeed perfect. Chester and Tony helped us all the way through to get the car we wanted. Thanks guys it's worth coming and taking a car from you... More success!! all the way through to get the car we wanted. Thanks guys it's worth coming and taking a car from you... More success!! More

Michael provided outstanding service yet again. He worked extremely hard to ensure I got the best prices and received the best interest rate. Not only did he find a vehicle that I wanted but he went out of h extremely hard to ensure I got the best prices and received the best interest rate. Not only did he find a vehicle that I wanted but he went out of his way to get the extra options I wanted as well. The entire staff was friendly at Crosstown Auto. I will definitely be recommending Micheal Grant to any friends/family looking for a new vehicle as I know they will be extremely satisfied with his work ethic and efficiency. More

Thank you to Moose for such a great trade in/buying experience! You answered all our questions and concerns, worked with our budget and trade in(s) and made the process so stress free!! We HIGHLY RECOM experience! You answered all our questions and concerns, worked with our budget and trade in(s) and made the process so stress free!! We HIGHLY RECOMMEND Moose if you are in the market for a vehicle. Melissa & Derek MacDonald More

Moustafa Zarandah "Moose” took very good care of me the second I walked in the door locking to purchase a new truck. I was both pressed for time and price sensitive in my search and Moose made the sa the second I walked in the door locking to purchase a new truck. I was both pressed for time and price sensitive in my search and Moose made the sales process easy and a pleasure. He was very knowledgable, fair, thorough and professional. Every staff member at the dealership made me feel very welcome and at ease. Buying a truck in Edmonton elsewhere is no longer an option for me on the future. I will recommend Moose and his staff to anyone I know looking to purchase a new truck at a very reasonable price from folks who now their trucks. James Wagner. More

Our initial purchase went very well with the exception the vehicle was handed over with an interior that was filthy and had what looked like dried cleaner over absolutely everything. Six months later we the vehicle was handed over with an interior that was filthy and had what looked like dried cleaner over absolutely everything. Six months later we received a call from Paul stating they out the wrong VIN# on the bill of sales and it is therefore illegal to drive because the registration is incorrect. We took that news well and it was appreciated Paul advised us of that. He stated to come on in and talk to him or Warren (Hoakey) and they will fix it and reimburse us for the charges related to the error such as changing the registration. This was all fine and acceptable. The problem began when both my wife and I were needed to sign the new bill of sale. This was not possible for both of us to perform because we had twins born two months ago and another child under two. For the both of us to come to the dealership we needed to take the newly purchased van but couldn't because it was not legal to drive. On the Thursday (three days after being notified of the error) I left two detailed voicemails for Hoakey asking to discuss our problem or have the papers driven to our house for signing. He did not return my calls. The next morning I called again and spoke to Hoakey who quickly told me after his morning meeting he will have the papers driven to my house. The papers never showed up and he never called to advise of the further delay. We had changed an appointment that day to wait for the papers, this was frustrating and now unacceptable. The next day I drive to the dealership myself and asked to speak to Hoakey personally. He met me with an attitude little interest in visiting with me but did quickly usher my issue to Marko who displayed exemplary customer service and what I considered true concern for the issue. I asked Marko to put me back in contact with Hoakey because I felt he needed to hear how his customer service has tarnished our business and probably our return business as well as our family and friends who are largely long standing Dodge owners. When I met with Hoakey again he barely looked away from his computer and did not give me his full attention. When I stated he personally has really inconvenienced my family he mumbled an answer along the lines of, "is that so?" It was at this point I fully realized he did not care and that was the most damaging part of the whole business experience. I thank Marko for top notch service and hope Hoakey eventually finds the career that will he will excel in and have a positive effect with people. More

Al has to be one the most honest car sales person I ever met, It was a pleasure dealing with him. Extremely helpful and kind hearted. met, It was a pleasure dealing with him. Extremely helpful and kind hearted. More

Our second vehicle purchased here in thelast year. Both times from moose, andvery happy with the service received. No empty promises, no games, very honest and straight forward. Not pushy in any way. times from moose, andvery happy with the service received. No empty promises, no games, very honest and straight forward. Not pushy in any way. More

I went to purchase and install 4 brand new tires that I had selected from the website. I called to schedule the installation and I was told the tires would take an hour to arrive and to arrive at the servi had selected from the website. I called to schedule the installation and I was told the tires would take an hour to arrive and to arrive at the service doors around Noon. Perfect! I arrive at noon and no one seemed to know anything about the tires I ordered or the installation scheduled to take place. Once that was sorted out (now 1pm), I was told the car would be ready around 3pm and that they would call if they ran into any issues. At 4:30pm (hour and a half late already), I called to check the status of my car. I was informed that they just started. Three and a half hours later and they just started? An hour and a half after the car was supposed to be finished? My car wasn't ready until 6:30pm. Very disatifised. Never returning. Telling everyone to go to other dealerships. 6 hours for tire installation is unacceptable. More

Very satisfied with the help that I was given. Jennifer is by far one of the best sales rep by far. I've never had a person work so hard to help me out and get me into a vehicle I was happy with, my kids a is by far one of the best sales rep by far. I've never had a person work so hard to help me out and get me into a vehicle I was happy with, my kids and I are very happy in our journey. Thank you and will always recommend anyone to go there. More

I LOVE IT!!!!!!!!!!! Driving it home was much easier than I thought!! Now I just have to learn how to park!!!! I have a problem with that, but it is great. Thank you so much!!! All of your help was fantast I thought!! Now I just have to learn how to park!!!! I have a problem with that, but it is great. Thank you so much!!! All of your help was fantastic, answering all of my questions, and explaining it to me so that I understood. That was just the greatest!! I am so GEARED up to go on a road trip up to the mountains!! Can’t wait to try that!! I sent a picture to my daughter and she wants to buy a truck, so I told her when she is ready to come to Edmonton and see you!! Again thank you so much!! Have a wonderful day!! Shauna Peever More