
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Husny Ismael is a good sale man and does all he can to help a person out and get what i wanted i would go to him and send anyone i know to him thanks Darrell giesbrecht help a person out and get what i wanted i would go to him and send anyone i know to him thanks Darrell giesbrecht More
I was very lucky to purchase my 2014 Jeep Compass from Al Dewan as he is exceptionally knowledgeable, patient and courteous. He took extra time to explain the standard equipment, as well as the special opti Dewan as he is exceptionally knowledgeable, patient and courteous. He took extra time to explain the standard equipment, as well as the special options on my vehicle, and also accompanied me twice on a test drive, just to make sure that I was comfortable with the additional features, such as 4WD. I have been to Crosstown many times in the past years, either to purchase a new car, or for service, and found it to always be a pleasant experience, with very helpful staff. Shirley Lunde More
I chose this dealership as I have had great service there years before when taking my parents jeep in for an oil change. I will NEVER go to Londonderry Jeep as they nearly ruined my parents jeep (reason for years before when taking my parents jeep in for an oil change. I will NEVER go to Londonderry Jeep as they nearly ruined my parents jeep (reason for great service). I went to Moose as he was who helped my parents when they bought a new jeep a few weeks ago. He was friendly,knowledgeable and had my jeep already for me to take for a test drive before I even arrived. I will recommend him to others!! More
My overall experience was ok for a number of reasons. The price was very reasonable and they worked with my budget accordingly. Everyone that I talked to was friendly and polite and treated me like a custome price was very reasonable and they worked with my budget accordingly. Everyone that I talked to was friendly and polite and treated me like a customer should be treated. I gave the quality of work a 3 due to AMVIC inspection that was done on the vehicle. The mechanic wasn't very thorough and missed a few things that were easily identifiable. I gave the customer service a 2 because of the delay in picking up my vehicle. I was told it would be ready for me; however, when I showed up, it hadn't been washed or even looked at yet. I was also disappointed with the lack of communication between myself and the finance department. I had to pick up my insurance slip from my insurance company because the fax machines at the dealer weren't working. In the end the one who stood out and made sure my experience wasn't totally regretful was Daniel Fricker. He assured that my vehicle was top priority and treated me like even after the transaction was made, I still needed to be taken care of. More
I decided I wanted to trade in my 2013 Kia Optima for a vehicle with AWD, I heard good things about Crosstown so decided to check it out. I knew Dave Comrie through a family friend and I met him when I arr vehicle with AWD, I heard good things about Crosstown so decided to check it out. I knew Dave Comrie through a family friend and I met him when I arrived. As soon as I walked through the door, I was greeted by Dave in a very friendly manner, gave me a good vibe about the dealership. He introduced me to "moose", who took me out onto the lot and showed me several vehicles I was interested in. He was very friendly, just a great salesman. We checked out a Jeep, came inside to crunch some numbers and I couldn't quite afford what I was looking for... But that wasn't the end. He recommended I check out the 2014 Ram 1500 Hemi and I was blown away. I decided to check out the Ram, and was decided. It was an overall great vehicle, perfect for this climate. Moose and I came back inside and talked price. I received a great deal from Crosstown thanks to the help of Moose and Dave Comrie. I will most definitely recommend this dealership, and the sales associates to this location in the future. 5/5. More
My husband's truck was written off in a vehicular accident via our insurance company we found out about the above mentioned dealership. We were given temarz's name but, when we visited he was off sh accident via our insurance company we found out about the above mentioned dealership. We were given temarz's name but, when we visited he was off shift shuke gladly offered to assist. He was very concerned about my husbands's current state of health ensuring he felt comfortable on chairs waiting patiently for him to get to point A to point B at the facility. In terms of the preparation of the documents he was very thorough in what came with the vehicle and what can be added, he brought books showing us photos of different options that were available. Temraz was also empathetic with my husband's injury instead of having us walk to the vehicles he brought them around to the front for our viewing. His advise on colour choice and interior options made a difference not only on our present vehicle purchase but also future purchases to come. kamal was very understanding with our present financial standing he got us the best interest rates additionally offered a payment plan for our warranty and unlike other businesses that try to sell you products/packages only to increase their sales when we asked about a vip package oil change he explained it was something that required payment up front and given our present situation it would not be wise, I appreciated his honesty. Overall this dealership has the best customer service and most caring staff. I have lived in Canada for almost 3 years and never have I experienced such excellent service. I no longer feel like a customer but a family member. Receptionist always smiling cafe attendant very polite washrooms always clean More
We were amazed with this dealership. Salesman went our of his way to provide us with the vehicle we were looking for. Great service and huge selection of inventory. Looking forward to doing future business a his way to provide us with the vehicle we were looking for. Great service and huge selection of inventory. Looking forward to doing future business at this dealership. More
I was looking for a used vehicle and Kayam helped me find exactly what I was looking for the right price. I am bragging about the deal I got on my 2008 Jeep Liberty to everyone I know! I took home my vehic exactly what I was looking for the right price. I am bragging about the deal I got on my 2008 Jeep Liberty to everyone I know! I took home my vehicle right away. Kayam was informative, friendly and supportive when it came to my purchase. This was my first time buying a vehicle and he was patient and genuinely wanted the best for me. There was no hidden prices or unexpected fees. I got what I was looking for, for less than I expected. Everyone at the dealership was friendly. Dave was a nice guy who lent me a hand as well. I traded in my old vehicle for a reasonable amount. Kayam kept me up to date with everything, communication was great and he always had time for me and worked with my schedule. He and my Dad got along great and my Dad is a hard man to impress. I am so happy about my purchase! I would recommend him to anyone and everyone. I appreciate everything! Thanks Kayam More
I was looking for a vehicle for myself and was told by my friends of mine to go to Crosstown auto centre, since I was working up north I applied through online. Couple hours later I get a phone call and it friends of mine to go to Crosstown auto centre, since I was working up north I applied through online. Couple hours later I get a phone call and it was Moose, he helped me choose a vehicle that was capable of handling northern Alberta conditions and yet still fit my life style outside of work. Moose managed to find a vehicle for me that didn't met my expectations, but exceeded them. Moose even put me up in a hotel room and a vehicle for the night since I was waiting for my new vehicle to be delivered. I am very appreciative of Moose's help and looking forward to doing business with him in the future. More