Crosstown Chrysler Dodge Jeep Ram

I purchased my vehicle and arranged for my trade in from I purchased my vehicle and arranged for my trade in from out of province. From start to finish they were professional and helpful. The financing was I purchased my vehicle and arranged for my trade in from out of province. From start to finish they were professional and helpful. The financing was all negotiated for me with the best payment options and affordability that was available. The sales man came to my home to pick me up and take me to the dealership to get my new car. Once there he took as much time as i needed to go through everything in the vehicle. Darren the finance director got me the best insurance rate available while i waited. Will recommend company to any one. More

Called the owner about some concerns regarding my experience, but he has yet to return my call. My daughter and I spent close to $100,000 in a month and and not even a response! Shameful. The sale experience, but he has yet to return my call. My daughter and I spent close to $100,000 in a month and and not even a response! Shameful. The salesman, whom I and my daughter dealt with, and the business manageress my daughter dealt with along with 1 of the service reps. did an excellent job. More

When you are a lady with limited knowledge of the mechanics of a vehicle, it is indeed delightful to know that you are dealing with a trustworthy and very professional Product Specialist. All throug mechanics of a vehicle, it is indeed delightful to know that you are dealing with a trustworthy and very professional Product Specialist. All throughout the sales process, Tony Surtida was very professional, honest and dependable in addressing all of my concerns. This is the second vehicle that we have purchased from this dealership. And proud to say that my family and I are favorably grateful and impressed with the quality of our vehicles. Thank you Crosstown Auto Centre for your high level of service! I have already recommended you to my family and friends and will eagerly continue to do so. More

To anyone going to this dealership, you are in great hands!!!!!! I have an amazing salesperson his name is" Jerry Joseph". He did wonders in making my looking for a vehicle, less stressful. He has he hands!!!!!! I have an amazing salesperson his name is" Jerry Joseph". He did wonders in making my looking for a vehicle, less stressful. He has helped me with my choices of vehicles a few times. Each time he went above and beyond to make sure I left the parking lot one very happy lady. I would recommend him to anyone, as he is such a pleasure to deal with. Cross town is very lucky to have such a wonderful salesperson BIG KUDO'S to you.........Jackie :) More

Every one is always looking to do their very best to serve you well.They are all very friendly and make you feel welcome.We have been to other dealerships and have never had them try to find exactly wha serve you well.They are all very friendly and make you feel welcome.We have been to other dealerships and have never had them try to find exactly what you are looking. Cross Town goes that extra mile to find exactly what you want. More

Chester was so helpful when I bought my first car at Crosstown. I almost bought my first car from a different Jeep dealer but his offer of a better price with a better car was so hard to reject. Also, s Crosstown. I almost bought my first car from a different Jeep dealer but his offer of a better price with a better car was so hard to reject. Also, since I live about 2 hours away (by car) from Edmonton, he even sent his friend to pick me up. Because of him, I got a good deal with Crosstown. More

Well here I am again, Yes I said again. In the spring Well here I am again, Yes I said again. In the spring I purchased a used vehicle, I insisted it was what I needed and I wanted.. Its been 6 m Well here I am again, Yes I said again. In the spring I purchased a used vehicle, I insisted it was what I needed and I wanted.. Its been 6 months and since winter has begun...I found myself calling Crosstown to bid my disappointment.. Kayam to the rescue, he found a vehicle that suited me and my lifestyle..he brought it around for a test drive, allowed me to play with the vehicle and make sure it worked for me..although I remained skeptical they allowed me to take it home, allowed me to ponder the decision.. As of 6 hours ago, I am the proud owner of a 2014 Jeep Compass, the mini me version of the Cherokee. Am I pleased?..you betcha.. Crosstown is more than that particular salesman..its a team of associates from Kayam, to financing, to Management they worked hard to make it happen for me. we're talking 2 vehicles in 1 yr..that's difficult with excellent credit..imagine how hard they had to work to make it happen for my average income. My only regret was NOT letting Kayam do his job on my 1st Crosstown purchase.. My advice to anyone looking to purchase used or new.. BE OPEN MINDED..Let the Sales personal do their jobs..this is what they do. BE OPEN TO SUGGESTIONS..they will find the vehicle that suits your needs... Find that person that works for your happiness..I recommend Crosstown, I recommend Kayam. Much respect & Thanks Christina More

Had bought 2 trucks from Jennifer, both experiences were great, shes helpful, she goes a full distance for you, And she never stops running, She knows her vehicles well and shes done her homework, she knows great, shes helpful, she goes a full distance for you, And she never stops running, She knows her vehicles well and shes done her homework, she knows every question you ask her, and if she didnt know the answer and she went and found the answer for you, never hear i dont know from her. She was always smiling and joking, shes a wonderful person to work with. More

My husband and I purchased a new 2014 Dodge Ram 1500 from Crosstown at the beginning of November. We really enjoyed our experience at the dealership. Even though the truck was mostly for my husband our sales Crosstown at the beginning of November. We really enjoyed our experience at the dealership. Even though the truck was mostly for my husband our salesman, Al Dewan, went out of his way to make sure that I understood and felt comfortable with the vehicle as well. Al was very knowledgeable about the product and very personable. He was always laughing and joking with us which was a nice change from the usual high-pressure sales push that many dealerships/salesmen have. We felt like Al truly cared about getting us a vehicle that would suit us both. We had a few things added to the truck and Al made sure to keep us in the loop as to how much everything would cost, how long it would take, and when it could be done. We appreciated that he was flexible enough to work with both of our schedules to get these done. He also followed up with us a few weeks afterwards to make sure that the truck was working for us and to answer any of our questions. When the time comes for me to upgrade my vehicle, we’ll definitely be giving Al a call. We will definitely be recommending all of our friends and family Al's way. Thanks Again Al. Sasha Chorna More

Superb Service!!! I am not a big fan of online survey. The only thing that made me do this is because of the customer service of Mark. I know Mark when he is still working at Apple store. Exceptional serv The only thing that made me do this is because of the customer service of Mark. I know Mark when he is still working at Apple store. Exceptional service to its finest!!! He recommended me a vehicle that best suited to my needs and budget. At the end of the day, I bought a brand new Jeep Wrangler. Mark is not a typical sales person you met on a daily basis, he builds rapport and connects with the customer. Mark is always there for you from beginning to end of the sales. He wants to make sure that I was happy with the vehicle I purchased. Its just like the same customer service I get from Apple but more money to spend. Brittany also explain to me the warranties and insurance of the vehicle. I will highly recommend Crosstown Auto Centre and Mark to my Friends and Family!!! More