Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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I was looking for financing for the suv and moose was able to get it for me even for a vehicle not at there dealership. . He was also able to get a lower price from the other dealership in calgary than able to get it for me even for a vehicle not at there dealership. . He was also able to get a lower price from the other dealership in calgary than they had offered me. Service was great. Windshield had gotten a stone chip while getting delivered from calgary and they had it fixed for me the next day for free. More
I am a long time customer at Crosstown I purchased my vehicle at Crosstown in 2005, and found that compared to my last visit the customer service is just not there, on my last visits the oil would be cha vehicle at Crosstown in 2005, and found that compared to my last visit the customer service is just not there, on my last visits the oil would be changed, filter would be checked, their would be two people checking all lights, and tires checked, this was not the case today. My Visit today September 30/2013, (Which will be my last visit there) I had to mention about the tires being checked I was watching nobody went near them, only one person checking back and front lights, I mentioned this to Mr. Lange his response was they could check in the reflection, behind me their was no vehicle and my vehicle was quite a way from the door entrance now how is that possible to check!!!!! fortunately I check my lights on a regular basis so I new they were working, however, that is not the point, that added customer service which crosstown used to do is just not there anymore, also every time theirs new people, also it might be a good idea for the people to check on the customers address and phone numbers to see if they have changed in this case I was not asked, and yes my phone number has changed to what's on the worksheet. On my last visit which was Feb/2013 the price for regular oil change has jumped at least $20.00 plus. I am disappointed and I will not recommend Crosstown to other people, I will be taking my business else where thank you Mr. S. Werrell More
The minute you drive on the lot you can see the professional atmosphere, a beautiful facility with friendly staff. This is the 5th new vehicle I've purchased from various dealers around the city, a professional atmosphere, a beautiful facility with friendly staff. This is the 5th new vehicle I've purchased from various dealers around the city, and quite honestly one of the lowest pressure sales I've been involved with. The underlying message I take from that......they are offering great pricing.....today.....tomorrow.....next week or next month. The simple fact I was allowed to look, price payments and leave without the "how can I get you to sign today" pitch gave me confidence. Dealing with Adam was a great experience. Friendly, knowledgable and personable. The final walk around with the sales managers (Dave and Rob I believe)was fantastic.....picky dudes.....so picky they scheduled me for a follow up detailing as they were not satisfied with the appearance (dust inside the mirror housing and around the window sills, and the box of my truck wasn't clean enough......the box.....of a truck????). What a team.....attention to detail and pride in the product they release to you.......I gotta say it again....THE CLEANLINESS OF THE BOX OF MY TRUCK WASNT UP TO THERE STANDARDS!!!!! Keep up the great work guys!!!! Many dealers out there could learn a thing or two at your facility. Top it all with a black RAM 3500 diesel, the cherry on top. This truck sells itself the minute you walk up open the door and turn that big power plant over. Well appointed and I'll admit it down right beautiful. Thanks guys!!!! GB More
Best service from a dealership i have gotten made sure the car was exactly what i wanted will be back for next vehicle and for service on vehicle worth the 4 hour drive each way the car was exactly what i wanted will be back for next vehicle and for service on vehicle worth the 4 hour drive each way More
I would like to thank Adam from the bottom of my heart, we have bought a Jeep and a 3500 form Adam. I phoned Adam( I'm in BC ) and told him my daughter was looking for a car, I sent her there to see Adam a we have bought a Jeep and a 3500 form Adam. I phoned Adam( I'm in BC ) and told him my daughter was looking for a car, I sent her there to see Adam and with the trust I have built with Adam I knew he could help her and make sure she is looked after and informed about the car and all the in's and out's about what she was getting into and the safety about this car. Once again Thank You Adam!! My daughter is the proud owner of a 2013 Dodge Dart, Sept 26/13 More
I found Al professional, helpful and willing to listen to what I wanted. He even had my car delivered to my workplace and called me back for follow-up. It was the best experience I have had with car purchasi what I wanted. He even had my car delivered to my workplace and called me back for follow-up. It was the best experience I have had with car purchasing. More
My wife and I are expecting our 3rd kid in a few months. So like most young family’s we decided to take the plunge and purchase a minivan. We went to a number of dealerships and spent countless hours looki So like most young family’s we decided to take the plunge and purchase a minivan. We went to a number of dealerships and spent countless hours looking at what we wanted. After we narrowed it down to a Dodge minivan we went to 3 dodge dealer ships before Crosstown. The first one treated my wife poorly so we left immediately. The second had a good price but didn't have the color we wanted and the third just offered us a unrealistic price and made us sit and wait for 45min with the back and forth with the Sales manager behind the desk...... After all of this we were pretty much fed up with countless hours wasted. My father in-law called me the next day and said he spoke to Armin at Crosstown. "He sounded like a nice guy and had a 2012 with the color we wanted ready to go". We instantly headed down to see Armin. We were greeted by Armin with a warm smile and quick response. He had 5 sets of keys ready to go and ready to show us. We had two of our children with us and I was between meetings so we didn't have a lot of time to sit and wait. Armin showed us what he had to offer and then took me to his office to work a deal. He was extremely pleasant to deal with, we talked about our family's first and instantly became friends. When it was time to make the deal I countered and didn't have to wait 25 min for a response he was back in 5 min with an acceptable price. I highly recommend Armin and Crosstown to everyone reading this. I will definitely go there for my next purchase. More
After an unpleasant experience with a used vehicle purchase, I was introduced to Jennifer who was amazing. Jennifer took the time to listen to what I wanted and was dedicated to find exactly what I c purchase, I was introduced to Jennifer who was amazing. Jennifer took the time to listen to what I wanted and was dedicated to find exactly what I came for and did not try to talk me into purchasing something else that was on the lot just to make a sale. After several hours of searching she found the vehicle I wanted and had it brought in. It is perfect and I did not have to make any compromises. Driving off the lot in my new RAM 1500 was exhilarating, as any new vehicle purchase should be! Thank you Jennifer, you are fantastic at what you do and I will recommend your expertise to anyone in the market for a new Dodge product! Cheers, Vickie Brige A proud new Dodge owner More
Overall everything was excellent,the service was exceptional as was the salesman.We were pleased with our purchase and would not hesitate to recommend family members to crosstown motors.Thank you fo exceptional as was the salesman.We were pleased with our purchase and would not hesitate to recommend family members to crosstown motors.Thank you for your great service and follow up and we will be back for future vehicle purchases .GREAT JOB ARMIN. More
Exceeded my expectations with fantastic customer service. Dave and Farid made me feel like I was in good hands, getting trustworthy, reliable help. Farid was very easy going and patient while I took my time Dave and Farid made me feel like I was in good hands, getting trustworthy, reliable help. Farid was very easy going and patient while I took my time and looked at several options. I know I got the best deal and can't wait to start driving my new jeep. His assistant Leah was also very nice to talk to and help me with my many questions. Definitely recommending them to any of my friends and will return in the future :) More