Crosstown Chrysler Dodge Jeep Ram

We went into the dealership to have an oil change done on our older vehicle and not expecting to be able to purchase a new vehicle let alone two new ones. Finanncially we really didn't think we could work th our older vehicle and not expecting to be able to purchase a new vehicle let alone two new ones. Finanncially we really didn't think we could work the payments but with some number crunching with Hadi he showed us that we could do it and informed us that it was the perfect time to trade up on our Grand Caravan. He found us the perfect vehicles to suit both our needs. We are now proud owners of a brand new Grand Caravan and a Dodge Ram. Thank you Hadi. More

I'm one of those people that absolutely dreads going to buy a car. I'm ready to dig in my heals and fight for everything that I want or need. Walking onto the lot at Crosstown I was immediately put at e to buy a car. I'm ready to dig in my heals and fight for everything that I want or need. Walking onto the lot at Crosstown I was immediately put at ease. We met up with Moose our salesman. He asked us what we were looking for and a price range. Moose listened very closely to our request and showed us a couple of options. We really liked the Dodge Journey crossover. Moose knowing we were looking to buy offered us a Journey to test drive for a day or two. The more we drove it the better we liked it. We brought back the test driver and it was time to get down to business. Moose was very thorough with his explanation of the MSRP and the discounts that were offered by the dealership. He readily answered our questions and found the color and trim package that we wanted. I was very satisfied with the final cost. The best part is Moose didn't have to go see some mysterious person in the back to approve the deal. I personally hate dealerships that do that. I always wondered if they are talking with someone or just trying to sweat you. He found the Journey we wanted at another dealership and had it shipped to Crosstown. He called me saying the Journey was on the lot and he was getting it detailed. Great! We would be able to pick it up that evening. Later that afternoon he called me back saying there was a scratch in the driver's door and they were trying to polish it out. This is certainly information that he didn't need to tell us. I said ok sounds good. A couple of hours later Moose called me back again. He told me the "he" was refusing delivery because the Journey was not to his standards. Wow! Anyone else heard of such a thing?? I haven't. Moose then told me that he's going to track down another one. Well he did. In Fort McMurray, so it would be at least another day to take delivery. Ok no problem. We were very happy to see that when we went to pick it up the Journey there were only 4 kms on it. Moose did a great job going over it with us, explaining in detail how all the fancy gadgets worked. Off to see Jeremy to sign the papers. Jeremy was a great person. We talked more about MMA, Wrestling and Karate then anything else. We all had a good laugh about it. Great job Jeremy!! Thanks to Crosstown and their exceptional staff. A special thanks to Moose for all the extra leg work!! I would recommend Moose to anyone and already have!!! Thanks Steve Doyle More

If there is one person to model "sales" after its Mazin, " this is what i want, this is what i have to trade, and this is my price range" and then BAM done, no screwing around, mazin listens and its Mazin, " this is what i want, this is what i have to trade, and this is my price range" and then BAM done, no screwing around, mazin listens and then acts.Out standing service, absolute top notch service. My recent purchase was my second from cross town, and it wont be my last, certainly not my last from Mazin. Good job crosstown, great job Mazin More

2nd time dealing with this dealer and they have been fantastic both times. Kayan was super friendly and very professional and accommodating. I enjoy dealing with this dealer and would continue to do so fantastic both times. Kayan was super friendly and very professional and accommodating. I enjoy dealing with this dealer and would continue to do so on the future. More

Today I purchased my second RAM 1500 sport on a trade in from this dealer. I dealt exclusively with Jerry Joseph in sales, and Marko Kamal in finance, and altogether it was a smooth transaction. On the in from this dealer. I dealt exclusively with Jerry Joseph in sales, and Marko Kamal in finance, and altogether it was a smooth transaction. On the initial call with Jerry, I made my conditions for the trade up clear and Jerry moved mountains to make it happen. Showing the utmost respect for both my spending limits, and my time is extremely important to me, and many sales people have attempted to maneuver around them. Jerry on the other hand heard me loud and clear, and as able to come back with the perfect vehicle for me. The payments stayed exactly where I needed them to be - in fact, actually came back a few dollars less than I expected. Jerry and Marko's respectful treatment made this a great experience. No-one likes to be manipulated or talked over, and buying a vehicle should, in my opinion, be a relatively enjoyable experience. The team here made that happen. For that reason alone, I'll be a repeat customer. All together, fantastic experience. Thanks. More

Excellent Service!!!! Would definitely reccomened Colin to anyone! Very friendly and kind! Thanks Crosstown dodge for wonderful service and helping us with a quick purchase. to anyone! Very friendly and kind! Thanks Crosstown dodge for wonderful service and helping us with a quick purchase. More

Armin was a beauty and very professional guy to deal with. He's a very polite man and knows his stuff. Whatever vehicle you want, he'll make it happen. My 09 dodge caliber is an awesome ride and I could with. He's a very polite man and knows his stuff. Whatever vehicle you want, he'll make it happen. My 09 dodge caliber is an awesome ride and I couldn't have done it without Armin and crosstown. When you go to crosstown and are looking for a preowned vehicle look for him!!! Thanks a lot Armin for making my first vehicle experience at a dealership a success. I have told all my friends and family to come see you when their ready to purchase another vehicle. More

I walked around Armin came over was very polite and helpful no pressure made the whole experience easy I will be back.Thankyou Armin great service helpful no pressure made the whole experience easy I will be back.Thankyou Armin great service More

Jerrys awsome!!!!! Made my overall experience amazing!!! He works for you rater then working for the dealer!! xxxx get you what you want a price that fits you! Go see him!! He works for you rater then working for the dealer!! xxxx get you what you want a price that fits you! Go see him!! More

I believe that Jennifer went above and beyond in sales service. We came in to buy a used vehicle or older model and she worked with her manager to get us into a new vehicle with same perks and prices as b service. We came in to buy a used vehicle or older model and she worked with her manager to get us into a new vehicle with same perks and prices as buying 1 year older. We had an issue with a tire a week later and she got service to get right on fixing the problem immediately. We bought a Dodge Ram for pulling our travel trailer and Jennifer got the truck wired and ready to go for us in one day so that we didn't miss a beat in our camping trips. Love the truck. Thank-you Jennifer. More