Crosstown Chrysler Dodge Jeep Ram

My overall experience was ok for a number of reasons. The price was very reasonable and they worked with my budget accordingly. Everyone that I talked to was friendly and polite and treated me like a custome price was very reasonable and they worked with my budget accordingly. Everyone that I talked to was friendly and polite and treated me like a customer should be treated. I gave the quality of work a 3 due to AMVIC inspection that was done on the vehicle. The mechanic wasn't very thorough and missed a few things that were easily identifiable. I gave the customer service a 2 because of the delay in picking up my vehicle. I was told it would be ready for me; however, when I showed up, it hadn't been washed or even looked at yet. I was also disappointed with the lack of communication between myself and the finance department. I had to pick up my insurance slip from my insurance company because the fax machines at the dealer weren't working. In the end the one who stood out and made sure my experience wasn't totally regretful was Daniel Fricker. He assured that my vehicle was top priority and treated me like even after the transaction was made, I still needed to be taken care of. More

I decided I wanted to trade in my 2013 Kia Optima for a vehicle with AWD, I heard good things about Crosstown so decided to check it out. I knew Dave Comrie through a family friend and I met him when I arr vehicle with AWD, I heard good things about Crosstown so decided to check it out. I knew Dave Comrie through a family friend and I met him when I arrived. As soon as I walked through the door, I was greeted by Dave in a very friendly manner, gave me a good vibe about the dealership. He introduced me to "moose", who took me out onto the lot and showed me several vehicles I was interested in. He was very friendly, just a great salesman. We checked out a Jeep, came inside to crunch some numbers and I couldn't quite afford what I was looking for... But that wasn't the end. He recommended I check out the 2014 Ram 1500 Hemi and I was blown away. I decided to check out the Ram, and was decided. It was an overall great vehicle, perfect for this climate. Moose and I came back inside and talked price. I received a great deal from Crosstown thanks to the help of Moose and Dave Comrie. I will most definitely recommend this dealership, and the sales associates to this location in the future. 5/5. More

My husband's truck was written off in a vehicular accident via our insurance company we found out about the above mentioned dealership. We were given temarz's name but, when we visited he was off sh accident via our insurance company we found out about the above mentioned dealership. We were given temarz's name but, when we visited he was off shift shuke gladly offered to assist. He was very concerned about my husbands's current state of health ensuring he felt comfortable on chairs waiting patiently for him to get to point A to point B at the facility. In terms of the preparation of the documents he was very thorough in what came with the vehicle and what can be added, he brought books showing us photos of different options that were available. Temraz was also empathetic with my husband's injury instead of having us walk to the vehicles he brought them around to the front for our viewing. His advise on colour choice and interior options made a difference not only on our present vehicle purchase but also future purchases to come. kamal was very understanding with our present financial standing he got us the best interest rates additionally offered a payment plan for our warranty and unlike other businesses that try to sell you products/packages only to increase their sales when we asked about a vip package oil change he explained it was something that required payment up front and given our present situation it would not be wise, I appreciated his honesty. Overall this dealership has the best customer service and most caring staff. I have lived in Canada for almost 3 years and never have I experienced such excellent service. I no longer feel like a customer but a family member. Receptionist always smiling cafe attendant very polite washrooms always clean More

We were amazed with this dealership. Salesman went our of his way to provide us with the vehicle we were looking for. Great service and huge selection of inventory. Looking forward to doing future business a his way to provide us with the vehicle we were looking for. Great service and huge selection of inventory. Looking forward to doing future business at this dealership. More

I was looking for a used vehicle and Kayam helped me find exactly what I was looking for the right price. I am bragging about the deal I got on my 2008 Jeep Liberty to everyone I know! I took home my vehic exactly what I was looking for the right price. I am bragging about the deal I got on my 2008 Jeep Liberty to everyone I know! I took home my vehicle right away. Kayam was informative, friendly and supportive when it came to my purchase. This was my first time buying a vehicle and he was patient and genuinely wanted the best for me. There was no hidden prices or unexpected fees. I got what I was looking for, for less than I expected. Everyone at the dealership was friendly. Dave was a nice guy who lent me a hand as well. I traded in my old vehicle for a reasonable amount. Kayam kept me up to date with everything, communication was great and he always had time for me and worked with my schedule. He and my Dad got along great and my Dad is a hard man to impress. I am so happy about my purchase! I would recommend him to anyone and everyone. I appreciate everything! Thanks Kayam More

I was looking for a vehicle for myself and was told by my friends of mine to go to Crosstown auto centre, since I was working up north I applied through online. Couple hours later I get a phone call and it friends of mine to go to Crosstown auto centre, since I was working up north I applied through online. Couple hours later I get a phone call and it was Moose, he helped me choose a vehicle that was capable of handling northern Alberta conditions and yet still fit my life style outside of work. Moose managed to find a vehicle for me that didn't met my expectations, but exceeded them. Moose even put me up in a hotel room and a vehicle for the night since I was waiting for my new vehicle to be delivered. I am very appreciative of Moose's help and looking forward to doing business with him in the future. More

As usual, Mr. Dewan took very good care of me. Found everything that i wanted even i asked a lots. He is a Very Good salesman !! everything that i wanted even i asked a lots. He is a Very Good salesman !! More

Service done at 1 pm no call till I call at 3:45. Service done at 1 pm no call till I call at 3:45. Windshield has a crack and did not have one when dropped off,when I called and brought it to their Service done at 1 pm no call till I call at 3:45. Windshield has a crack and did not have one when dropped off,when I called and brought it to their attention the service attendant asked me what was she to do about it in a snotty tone,I asked don't you put the cars inside for the next day and she replied no blamed it on freezing rain yet the one chip I do have didn't turn into a crack,pretty. Uh gave me nothing but attitude,after spending $548 I was not impressed win her More

Well first off we were not even going to buy a vehicle that day . we are a family with 4 children and were just going to look and see, if and what the cost would be to get a new Van....as mom was sick o that day . we are a family with 4 children and were just going to look and see, if and what the cost would be to get a new Van....as mom was sick of her old Car .... We had filled out a online request and Mazin made the Appointment ... We met him at the Dealership ... With all the Kids ... everyone had a good time...... Mazin was awesome to deal with, i wasn't feeling pressured at all............... He gave us the facts .. too the info and it was that easy ... out with a van we went... I would totally recommend Mazin if someone was looking for a person to help them get a vehicle, new or used. I feel he did everything in his power to get us a good deal with all the extras possible.... extra earphones for DVD ... not even having to ask ... he knew ...we needed 4 ... The Kids were all good ...age 1- 12 .... He kept them happy ..... Even the big boss man was helping on the deal ... threw in a extra gift just for the oldest boy .!!! Sweet .... Great Dealership Awesome Sales Man ...... THANKS MAZIN ILL BE BACK FOR A TRUCK FOR SAM SOON ... !!!! More

Definitely a great dealership to buy a vehicle from. Tons of helpful and friendly staff. Kayam was an outstanding salesman. He didn't stop at just trying to get me a better vehicle, he made sure I had the of helpful and friendly staff. Kayam was an outstanding salesman. He didn't stop at just trying to get me a better vehicle, he made sure I had the right one at the right price. Now I am the proud owner of a 2014 Dodge Ram I always recommend crosstown as a must see when a friend is looking for a new or used vehicle. More