Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Best Buyin Experience from All Others Ram Dealers Hands Down Went To The all the other GUYS like Derrick Dodge, Great West, Capital Jeep, Sherwood Dodge And as Far As Grove Dodge what a waste of my Freaking time Went To The all the other GUYS like Derrick Dodge, Great West, Capital Jeep, Sherwood Dodge And as Far As Grove Dodge what a waste of my Freaking time with guys not knowing the Product, waiting to be helped, Bringing me other Trucks i wasn't interested in and Smart xxx And Pushy Sales Personal. At One Dealer The sales guy told us to wait 10min he's just finishing with Another Guest and will be able to help us, I was okay with that we WAITED 25mins my wife walks to the reception area to have the sales guy that told us to wait 10Mins paged she said " He's Gone Home For the Day and that he's back in at 9am Tomorrow" we Couldn't believe what a xxxxxxx move that was. So Don't Go to Capital Jeep....... On Our Way home After spending More that Half Our day with all these So Called Dealers I called Crosstown Explained what I was looking for and What I don't want as I did with the other Guys. Jerry Joseph Said " I Have Exactly what Your Looking For " So Me and the wife go And See Jerry Joseph And Mani Hanna They Showed me the 2014 Dodge Ram 2500 Cummins Laramie in White I was Looking for and as Me and My Wife was looking thru the Truck Jerry Pulled out the Factory Built List for this Truck and Confirming it has all the Features and Option I was Looking for, Once that was done and we like what we saw Jerry hands me the keys to the truck and said go for a nice long drive, take it home show the kids or go finish up our Costco Shopping that my wife's waiting to do. I tried giving him my Driver info And Visa # Like the other Guys ask for Before Test Drive But Jerry Refused He said "You Guys went thru enough Crap Today and Still Giving Me the time of day to help you, so why would I waste any second of your time taking ur driver info and visa down." ......... I had Drove this truck for 2 hours and loved every Second of it And Bought it Jerry Joseph And Mani Hanna Hands Down May Be the BEST PRODUCT SPECIALISTs. All You so Called Dealers Have ALOT to Learn from these too. I Know its not hard to sell a Vehicle especially with all Info you can get on the internet about anything. But what Jerry and Mani did was making sure I get what I wanted and more. NOBODY Spends there hard earned money on something I don't want or need. These Two Guys Make and bring the Whole Buying Experience to the Next Level. Jerry Still Texts me Every month or so just to see how everything is or just to ask how my day is. Be Prepared to be Blown away with the level of Maturity, Respect and Honesty. Thank You Crosstown For Having Jerry Joseph and Mani Hanna Making my Buying Experience Truly Awesome !!! More
New Car Purchase One of the best experiences I have ever had purchasing a new vehicle, Colin Dzurka was very knowledgeable about the vehicle I was interested in, not y One of the best experiences I have ever had purchasing a new vehicle, Colin Dzurka was very knowledgeable about the vehicle I was interested in, not your stereotypical "Pushy Salesman", trying to sell every accessory available. I would recommend "Crosstown Auto Centre" to all my family and friends, and may be back for a second car, (Fiat in mind), but that will have to wait till we are settled in our new home. Thanks again for your very friendly service. More
Great Dealership Have to give special thanks too Mike and Lou for getting me the best price for the exact vehicle I was looking for. Highly recommend this dealership Have to give special thanks too Mike and Lou for getting me the best price for the exact vehicle I was looking for. Highly recommend this dealership More
Great place to shop !!!!! We have always had the best service when we enter the lot at Crosstown, but, Al in praticular goes above and beyond to ensure you are getting the vehi We have always had the best service when we enter the lot at Crosstown, but, Al in praticular goes above and beyond to ensure you are getting the vehicle you want at a price you can agree on . Will recommend Crosstown to anyone who asks where we got our beautiful new Jeep Cherokee Limited from.......and that Al is the man to talk to. More
Great Deal warm welcoming from the staff I walked into the dealership not knowing what to expect as well as not wanting to purchase a vehicle a first (lol). But the with the respectful, kin I walked into the dealership not knowing what to expect as well as not wanting to purchase a vehicle a first (lol). But the with the respectful, kindness, and friendly staff they convinced and kept me interested at all and never threw in the towel until I got what I really wanted. I got to hand it to the staff. They all kept it together. I felt relaxed and welcomed by all sorts of departments. The choices you have and future opportunities. A friend of mine advised me to this dealership and at first I wasn't sure nor positive about Dodge, Jeep, etc. But the people changed my mind. Looking forward to my next visit and my long waited hitch to be installed. More
always happy with Jerry Jerry goes above all others i have seen.. he got me in the first Jeep i had a 2012 2-door.. told him what my plans where for upgrades.. and always dro Jerry goes above all others i have seen.. he got me in the first Jeep i had a 2012 2-door.. told him what my plans where for upgrades.. and always dropped by to see him and show him what i had done..i have and will recommend Jerry to any of my friends..it was the first time dealing with Brittany she puts you at ease and explains everything to you. and makes sure you understand everything, i had not realized that i was there for over 45mintues.. i know myself i will make sure that i get these two again the next time i buy a new Jeep.. More
Purchased New 2014 Jeep Wrangler Rubicon I was looking to buy a new Jeep Wrangler Rubicon and had contacted several Edmonton area dealerships via their websites inquiring about the vehicles t I was looking to buy a new Jeep Wrangler Rubicon and had contacted several Edmonton area dealerships via their websites inquiring about the vehicles that they had available or were able to get with the options that I was looking for. What initially stood out about Crosstown, and more specifically the the sales consultant that assisted me, was his quick response, eagerness to help me find exactly what I was looking for at an affordable price and his excellent communication. They took my email inquiry seriously, and went to work right away locating the perfect vehicle not only for my needs but also catering to the specifics that I wanted. They always returned messages promptly, and when I requested information if they did not have it immediately, they were always able to find the answer to what I was inquiring about and get back to me in a timely manner, as they said that they would. My phone calls were always answered and returned in a reasonable amount of time as well, regardless of the importance of the call they always seemed to treat them all with a sense of urgency which I appreciated. When I went into the dealership to see the vehicles and discuss my options they were extremely knowledgeable not only with the vehicles themselves but also in the various options and products available to each model. The staff were all very friendly, I was never left to wait long, and even while waiting it was never long before I was asked if I needed anything, or needed help finding something or someone. I was always greeted when I walked into the dealership and always offered coffee or a refreshment while I was there. My sales consultant was able to find the vehicle I was looking for fairly quickly and was able to have it delivered to the dealership in a day. The purchase was painless and I was offered a fair price on my trade without having to haggle. They took the time to explain the details of the final sale and made sure that I was comfortable and completely satisfied with my experience and my purchase when it was time to drive my new Jeep off of the lot. It was quite honestly the best vehicle buying experience I've ever had. I found the staff were always friendly, and helpful, and never too pushy, which is another one of the things I enjoyed about my experience at Crosstown, why I chose to purchase my vehicle there, and why I would certainly do business with them again. More
Great service Husny went above and beyond to get us the vehicle we needed. He was very helpful talked clear and kindly, and didn't try to hide anything from us. I w Husny went above and beyond to get us the vehicle we needed. He was very helpful talked clear and kindly, and didn't try to hide anything from us. I would recommend him to any one. More
Got a new dodge They were great at getting me what I want at a great price and they didn't pressure me.they are a very friendly team and easy to talk to. They were great at getting me what I want at a great price and they didn't pressure me.they are a very friendly team and easy to talk to. More
The worst service I've ever encountered, I purchased my brand new dodge dart at crosstown. Not only did they fail to honor the sales deal, by never supplying floor mats as promised, they ruin I purchased my brand new dodge dart at crosstown. Not only did they fail to honor the sales deal, by never supplying floor mats as promised, they ruined my car after I took it to the auto body shop. After 1month of my new car being in the shop, yes 1MONTH,I went to pick it up and much to my dismay there was debris under the new paint job, the panels didn't align, and the "glue" used to fuse the panels WD visiable.i complained and refused to take it as is, so they said they needed 3 more days.after one day, it was apparently done. Except nothing was fixed, as they stated "they can't do anything","not even new cars are prefect" etc. they kept giving more excuses and ensue to even acknowledge any problems. They also refused to accept responsibility for not completing the "Starcar" program standars throat TD INSURANCE, by refusing to clean the outside, or vacuum the inside-which is extremely unprofessional. This wouldn't be such a big deal, expect I affect my electronic car seat mover-due to all the debris. I will never be taking me service here ask an, and have taken my matter not only to the insurance company who are in association with them, but higher. Having the manager of the shop as rug you off saying "whatever" and laughing in your face, I hope there business eventually fails with such a poor attuned towards customer service and quality repairs. This place is a pathetic joke of a business. More















