Crosstown Chrysler Dodge Jeep Ram

Our second vehicle purchased here in thelast year. Both times from moose, andvery happy with the service received. No empty promises, no games, very honest and straight forward. Not pushy in any way. times from moose, andvery happy with the service received. No empty promises, no games, very honest and straight forward. Not pushy in any way. More

I went to purchase and install 4 brand new tires that I had selected from the website. I called to schedule the installation and I was told the tires would take an hour to arrive and to arrive at the servi had selected from the website. I called to schedule the installation and I was told the tires would take an hour to arrive and to arrive at the service doors around Noon. Perfect! I arrive at noon and no one seemed to know anything about the tires I ordered or the installation scheduled to take place. Once that was sorted out (now 1pm), I was told the car would be ready around 3pm and that they would call if they ran into any issues. At 4:30pm (hour and a half late already), I called to check the status of my car. I was informed that they just started. Three and a half hours later and they just started? An hour and a half after the car was supposed to be finished? My car wasn't ready until 6:30pm. Very disatifised. Never returning. Telling everyone to go to other dealerships. 6 hours for tire installation is unacceptable. More

Very satisfied with the help that I was given. Jennifer is by far one of the best sales rep by far. I've never had a person work so hard to help me out and get me into a vehicle I was happy with, my kids a is by far one of the best sales rep by far. I've never had a person work so hard to help me out and get me into a vehicle I was happy with, my kids and I are very happy in our journey. Thank you and will always recommend anyone to go there. More

I LOVE IT!!!!!!!!!!! Driving it home was much easier than I thought!! Now I just have to learn how to park!!!! I have a problem with that, but it is great. Thank you so much!!! All of your help was fantast I thought!! Now I just have to learn how to park!!!! I have a problem with that, but it is great. Thank you so much!!! All of your help was fantastic, answering all of my questions, and explaining it to me so that I understood. That was just the greatest!! I am so GEARED up to go on a road trip up to the mountains!! Can’t wait to try that!! I sent a picture to my daughter and she wants to buy a truck, so I told her when she is ready to come to Edmonton and see you!! Again thank you so much!! Have a wonderful day!! Shauna Peever More

Marko took care of us right from the time we entered the doors. Great Experience!!! We would recommend this dealership and Marko to anyone else. doors. Great Experience!!! We would recommend this dealership and Marko to anyone else. More

There's only one thing I can describe this dealership & the sales representative who helped us to get our truck. AWESOME!!! The whole experience was very pleasant. Thank you very much Lou and to Crossto & the sales representative who helped us to get our truck. AWESOME!!! The whole experience was very pleasant. Thank you very much Lou and to Crosstown. More

Jerry was very helpful during the sales process and after sale process but I can't say the same with Jocelyn, the Finance Manager. When we came in to sign our papers, nothing was explained to us, it takes he sale process but I can't say the same with Jocelyn, the Finance Manager. When we came in to sign our papers, nothing was explained to us, it takes her days to respond to emails/phone inquiries, Our deposit refund wasn't processed until 2 weeks after and she didn't even inform us that we needed to inform our current auto loan holder of the trade in so we ended up being charged for the vehicle that was traded in plus the vehicle that we just got. Regarding the service dept, The vehicle was not clean when we picked it up. We were promised a good detailing and a full tank of gas which we did not get. We were also missing some items for the built in dvd and up to now we still do not have it (it's been 3 weeks). Overall, we are happy with the service given by Jerry but very very disappointed with Jocelyn and the service dept. I don't think we will be referring anyone to this dealership anytime soon. More

Excellent service. We went in to get a truck for our son and Moose answered all our questions regarding the various models of the Ram so that we could make an informed decision. We also got a fair deal on o and Moose answered all our questions regarding the various models of the Ram so that we could make an informed decision. We also got a fair deal on our trade vehicle. Moose was friendly, very helpful and put our concerns to rest. His level of attention to detail was impressive. Once we chose the truck we wanted, Moose introduced us to Mario who then handled the financing aspect of our purchase. Mario was knowledgeable, friendly and made the process stress-free. Both men displayed a level of professionalism that was a welcome change from another dealership we went to 2 days earlier (would not recommend those people to our worse enemies). Our experience at Crosstown was great. We would recommend Moose and Mario to anyone who wants to buy from that dealership. More

Armin was wonderful. He made every effort to find out and understand what I was looking for. I wouldn't hesitate to recommend him and Crosstown next time someone is looking for a vechicle. Thanks for m and understand what I was looking for. I wouldn't hesitate to recommend him and Crosstown next time someone is looking for a vechicle. Thanks for making my car buying experience enjoyable. More

It's my second vehicle that has been purchased through this dealership. I didn't pick up just a random sale person, I actually got back to the same person (Moostafa) as year and half ago, because through this dealership. I didn't pick up just a random sale person, I actually got back to the same person (Moostafa) as year and half ago, because of his outstanding customer service. Purchase experience can be or good or bad, and I was lucky to meet Moose. He is very professional sales person, always follows sale ethics, has right and professional answers and it's great pleasure to have business with him. I've seen many sales representatives, but no one can’t stand him especially in car sales business when you buy something not cheap at all, it's very important to rely on some one that you can trust and be quiet with what you're buying. MOOSE is the BEST. More