
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Repeat Business Two years ago, I bought a 2012 RAM 1500 from Crosstown. I was treated with dignity and respect without any pressure to buy. They found me the right tr Two years ago, I bought a 2012 RAM 1500 from Crosstown. I was treated with dignity and respect without any pressure to buy. They found me the right truck and put together a package that worked great for me. This is the reason why I returned to Crosstown Auto Center and traded up to my new 2014 Laramie which I feel is the Cadillac of RAM trucks. In particular, I want to mention Farid Fadaie because he was the sales professional for both purchases and is an asset to this dealership. Lyle Najjar was the professional finance manager who handled all of the banking process and did a fine job. Pat Savoie was the product specialist who showed us all of the features that the new Laramie has to offer. I recommend the Crosstown Auto Centre dealership to anyone who wants to do business with the right people and get the best service when looking to meet their vehicle needs. Great Job! Mark H. More
Top notch! I am writing this review for this employee as it's the second vehicle I have purchased and his dedication to his customers is top notch. I would buy f I am writing this review for this employee as it's the second vehicle I have purchased and his dedication to his customers is top notch. I would buy from him even if he moved to the dreaded ford team! He goes out of his way. A valued employee to your business I hope it's known. More
Transportation upgrade for growing Family With a growing family on the way, my old Chevrolet Tracker would simply not do. Too be honest, Crosstown was not the first place we planned to shop at With a growing family on the way, my old Chevrolet Tracker would simply not do. Too be honest, Crosstown was not the first place we planned to shop at when looking for vehicles but I'm glad we made the trip. I think it was about -20-ish outside that day and windchill temperatures close to the -30 degree mark. When we first pulled into the parking lot Armin was waiting outside and greeted us with a smile. Armin then took us into his office and went over the list of items most important to us and what we really required for our new purchase. Armin went outside and pulled a few vehicles right to the front door so we could take a closer look at a few of the options available and take them for a test drive. Three test-drives later we found the best pick of the ones driven and exceeded our list of requirements for the new purchase. After a bit of haggling with Armin and Dave we came to a great price that fit our budget. We then took the paperwork up the Brittany to finalize all the numbers. We had left the new purchase at the dealership to finish up some work on the truck and have a full top-bottom detailing done on the truck for the next day. Unfortunately the next day, the detailing did not get completed so it would be another day of waiting before the new purchase could be picked up. Around 7pm on the following day, I finally got to pick-up the RAM truck. Everything looked great and was ready to go...or so I thought. After a day or so I realized the detailing work was very poor and there was dog hair all over in the grooves of the truck seats. Being the family man that I am, I had no extra time to take the truck back for another whole day of 'detailing' work that never happened. So I ended up completing a full top-bottom clean myself so that it would be done correctly. Overall I had a great sales experience at crosstown, but the lack of detailing work subtracts from the customer service expectation at this location. More
There is a reason why Crosstown Auto is rated No. 1 Murray: Considerate, Supportive. Great Listener. Does not pressure you into buying something you do not want. Caters to you and ensures you receive h Murray: Considerate, Supportive. Great Listener. Does not pressure you into buying something you do not want. Caters to you and ensures you receive his undivided attention. Goes the extra mile to make sure you are a happy happy customer. Jeremy: Compassionate, Energetic. Provides financial support that caters to you. Even came in on his day off to make sure there were not any outstanding questions I may have had. Both of these individuals were very comfortable to deal with. Great energy levels. They treat you like a personal friend, not just someone who is buying a vehicle. Highly recommend these individuals when purchasing a new vehicle. Service Department: Worked extra hard to make sure all the accessories I requested were put on the vehicle before I left. (And there is a Starbucks counter too....hurray hurray.) :-)) More
Picked up my Caritas Home Lottery Vehicle I won a 2014 Jeep Grand Cherokee Overland from the Caritas Home Lottery. The staff was very good in informing me on the vehicle as I had never test d I won a 2014 Jeep Grand Cherokee Overland from the Caritas Home Lottery. The staff was very good in informing me on the vehicle as I had never test drove one or was at all familiar with the product. The did a great job in outlining extended warranty options and pricing for me considering I didn't 'buy' the vehicle. For a dealership that was essentially just signing over the vehicle, I was treated amazingly well by the staff there and they kept the excitement of the win going. I was very happy with the overall experience. I am generally a Ford guy, but this Jeep is great and the experience from the dealership was great. I will definitely go back when considering buying my next vehicle. More
Sandi Thomas I felt welcomed when I first came in the building. Moose had a very friendly and caring personality which left me feeling content plus my needs were I felt welcomed when I first came in the building. Moose had a very friendly and caring personality which left me feeling content plus my needs were meet regarding getting a truck I'm a satisfied customer. Thank you moose and the staff at Crosstown More
Happy customer Good times at a great dealership:) love my jeep! Will definitely be returning to upgrade!! My next purchase will be a wrangler! Get ready for some ref Good times at a great dealership:) love my jeep! Will definitely be returning to upgrade!! My next purchase will be a wrangler! Get ready for some referrals!!!!:) More
Great Experience I went to the dealership with my husband to price out a truck we were interested in buying in the near future. We got to the dealership right before c I went to the dealership with my husband to price out a truck we were interested in buying in the near future. We got to the dealership right before closing and met Husny. He stayed and talked to us even though the dealership was closing and everyone else was going home. Husny was just a nice guy, friendly, polite and just easy to talk to. We made plans for a test drive the next day. Everything was ready when we showed up for the test drive, it was nice because we didn't have to wait for a plate or vehicle, ect. We also were not rushed on the actual time limit of our test drive. We were not planning on actually purchasing a truck for at least a month or two but the service we experienced was great and we just couldn't resist. Husny worked with us to get our vehicle exactly as we wanted it for a very reasonable price. It probably took us a couple weeks on our end to get everything together (insurance, deposit, paperwork). During this time we were never rushed or pressured to come in and get the deal complete. Husny was very pleasant each time we talked or met with him. He always made himself available, whether in person or by phone, to answer any questions we had even after we purchased our vehicle (and we contacted him lots). I would definitely recommend Husny to anyone I know when it comes to purchasing a vehicle. Thanks for everything. Leanne. More
Manny is a great salesman and person ! For last 2 months I bought 2 vehicles from Manny, Chrysler 300 and recently I bought Jeep Grand Cherokee, both vehicles are running great. Even as I came into the deal I bought 2 vehicles from Manny, Chrysler 300 and recently I bought Jeep Grand Cherokee, both vehicles are running great. Even as I came into the dealership knowing what I wanted, Manny helped me purchase an even better car for the best price on the market! the process was quick as I didn't even spend more than 2 hours from when i walked in and the keys were in my hand. Every time I go in there for service, he is always there polite with great conversation. He is exactly how sales people should be! If you are looking to buy a vehicle from Crosstown I highly recommended to see Manny, you won't be disappointed in the service he will provide to you ! More
Jerry and Lyle were so wonderful to deal with. We did not realize the time of day it was when we went for a test drive, and Jerry and Lyle both stayed two hours after closing so we could get our Jeep dea not realize the time of day it was when we went for a test drive, and Jerry and Lyle both stayed two hours after closing so we could get our Jeep deal done. Any issues that came up in the next couple of days were death with immediately and professionally, and with high ethical standard. We felt valued as customers, and are confident we will continue to be treated as such when we come to service our Jeep. Thanks very much for making our experience an really great one. Lori and Jeff More