Crosstown Chrysler Dodge Jeep Ram

I stumbeled onto cross toen by total accident. Armin was the first sales representative to talk with me. He was very patient and asked what kind of a truck I was looking, I told him anything. I was very im the first sales representative to talk with me. He was very patient and asked what kind of a truck I was looking, I told him anything. I was very impressed with how fast he had brought something out for me to look at that was within my credit boundries.( way nicer then what I was asking for). Through out my entire buying process and to this day he is very helpful with anyyhing I need in regaurds to my truck. I definitly recommend him to any un-sure, weary, or to someone that has had a bad buying experience, he is more then helpful and by no means pushy. It was a very nice experience!!! More

I came in to crosstown and met Al Dewan and shellian Bremec they helped me get out of my Chrysler 200 and into a brand new dodge journey. I was very happy with the hole experience. I will be recommendin Bremec they helped me get out of my Chrysler 200 and into a brand new dodge journey. I was very happy with the hole experience. I will be recommending this dealership to my friends and family. Thank you! More

overall great buying experience.... first time purchasing a vehicle from a dealership and I'm glad i chose Crosstown as my first, Armin was very helpful and made sure i got everything i needed from the truc a vehicle from a dealership and I'm glad i chose Crosstown as my first, Armin was very helpful and made sure i got everything i needed from the truck i wanted to a coffee while i was simply waiting for the paper work. i would deffinatly return to this dealership and recommend it to others as well Thanks Crosstown! More

I had a great experience at crosstown Chrysler. Everyone is so friendly and helpful. I would highly recommend going to crosstown to anyone. The service was quick salesman was excellent and same with busine is so friendly and helpful. I would highly recommend going to crosstown to anyone. The service was quick salesman was excellent and same with business manager. I will be buying another vehicle from here again. Everyone treats you like your family or like we have all known each other for a long time. Thanks again guys can't wait to come back in and chat with everyone I seen. Lovin the 2012 dodge 3500 what a great truck it was a great price too More

The visit was indeed perfect. Chester and Tony helped us all the way through to get the car we wanted. Thanks guys it's worth coming and taking a car from you... More success!! all the way through to get the car we wanted. Thanks guys it's worth coming and taking a car from you... More success!! More

Michael provided outstanding service yet again. He worked extremely hard to ensure I got the best prices and received the best interest rate. Not only did he find a vehicle that I wanted but he went out of h extremely hard to ensure I got the best prices and received the best interest rate. Not only did he find a vehicle that I wanted but he went out of his way to get the extra options I wanted as well. The entire staff was friendly at Crosstown Auto. I will definitely be recommending Micheal Grant to any friends/family looking for a new vehicle as I know they will be extremely satisfied with his work ethic and efficiency. More

Thank you to Moose for such a great trade in/buying experience! You answered all our questions and concerns, worked with our budget and trade in(s) and made the process so stress free!! We HIGHLY RECOM experience! You answered all our questions and concerns, worked with our budget and trade in(s) and made the process so stress free!! We HIGHLY RECOMMEND Moose if you are in the market for a vehicle. Melissa & Derek MacDonald More

Moustafa Zarandah "Moose” took very good care of me the second I walked in the door locking to purchase a new truck. I was both pressed for time and price sensitive in my search and Moose made the sa the second I walked in the door locking to purchase a new truck. I was both pressed for time and price sensitive in my search and Moose made the sales process easy and a pleasure. He was very knowledgable, fair, thorough and professional. Every staff member at the dealership made me feel very welcome and at ease. Buying a truck in Edmonton elsewhere is no longer an option for me on the future. I will recommend Moose and his staff to anyone I know looking to purchase a new truck at a very reasonable price from folks who now their trucks. James Wagner. More

Our initial purchase went very well with the exception the vehicle was handed over with an interior that was filthy and had what looked like dried cleaner over absolutely everything. Six months later we the vehicle was handed over with an interior that was filthy and had what looked like dried cleaner over absolutely everything. Six months later we received a call from Paul stating they out the wrong VIN# on the bill of sales and it is therefore illegal to drive because the registration is incorrect. We took that news well and it was appreciated Paul advised us of that. He stated to come on in and talk to him or Warren (Hoakey) and they will fix it and reimburse us for the charges related to the error such as changing the registration. This was all fine and acceptable. The problem began when both my wife and I were needed to sign the new bill of sale. This was not possible for both of us to perform because we had twins born two months ago and another child under two. For the both of us to come to the dealership we needed to take the newly purchased van but couldn't because it was not legal to drive. On the Thursday (three days after being notified of the error) I left two detailed voicemails for Hoakey asking to discuss our problem or have the papers driven to our house for signing. He did not return my calls. The next morning I called again and spoke to Hoakey who quickly told me after his morning meeting he will have the papers driven to my house. The papers never showed up and he never called to advise of the further delay. We had changed an appointment that day to wait for the papers, this was frustrating and now unacceptable. The next day I drive to the dealership myself and asked to speak to Hoakey personally. He met me with an attitude little interest in visiting with me but did quickly usher my issue to Marko who displayed exemplary customer service and what I considered true concern for the issue. I asked Marko to put me back in contact with Hoakey because I felt he needed to hear how his customer service has tarnished our business and probably our return business as well as our family and friends who are largely long standing Dodge owners. When I met with Hoakey again he barely looked away from his computer and did not give me his full attention. When I stated he personally has really inconvenienced my family he mumbled an answer along the lines of, "is that so?" It was at this point I fully realized he did not care and that was the most damaging part of the whole business experience. I thank Marko for top notch service and hope Hoakey eventually finds the career that will he will excel in and have a positive effect with people. More

Al has to be one the most honest car sales person I ever met, It was a pleasure dealing with him. Extremely helpful and kind hearted. met, It was a pleasure dealing with him. Extremely helpful and kind hearted. More