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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,374 reviews
July 26, 2014
QUICK LUBE So i park outside the quick lube doors wait for a Quick oil change on my Diesel. after sitting outside the QUICK lube bays for 45 mins not one of the So i park outside the quick lube doors wait for a Quick oil change on my Diesel. after sitting outside the QUICK lube bays for 45 mins not one of the 2 cars inside the QUICK lube bays had moved. Finally someone comes out of the Quick lube bay with a clip board and asks me if i'm waiting for an Oil change?....really...no i'm waiting for a train?? he then proceeds to tell me that 3 guys called in sick and therefore they were not geting cars done as fast. he said it could be another hour to get me through as there were 3 more cars ahead of me. i told him i didn't have all afternoon to waste for a simple oil change and left the QUICK/SLOW Lube and went to MR LUBE and was in and out in 15 mins! i can do an oil change at home in 20 mins myself, yet those 2 cars in the lanes never moved out in 45 mins. The sign Quick lube should be taken down and replaced with "Sometime maybe today lube" More
by 12820
Employees Worked With
quick lube employees
July 25, 2014
Great deal, great service, great experience! I was in the market, looking towards buying a new dodge truck. Crosstown was my first stop and only stop. I walked in and met Moose rite away, he help I was in the market, looking towards buying a new dodge truck. Crosstown was my first stop and only stop. I walked in and met Moose rite away, he helped me through the whole process. During it all he was very polite, respectful and professional. Everything went very smooth, they made sure I was satisfied with everything. Overall, I'm very happy with how it all panned out and I definitely recommend Moose to anyone buying a vehicle from Crosstown. I WILL be back in the future to deal with Moose for all my future vehicle purchases from Crosstown. More
by JesseKjos
Employees Worked With
Moose Zarandah
July 24, 2014
Great Experience Once again at Crosstown This is the second vehicle we have bought from Crosstown and will continue to buy our Vehicles here. We bought our 2010 Ram 1500 four years ago, and t This is the second vehicle we have bought from Crosstown and will continue to buy our Vehicles here. We bought our 2010 Ram 1500 four years ago, and then this week we traded it in for a 2014 Ram 1500. Husny was very professional and not too pushy like some salesman. He was very helpful and was able to answer all my questions. Jeremy in finance was also very personable and he made feel right at home as we had to wait to locate a vehicle. Overall a great experience and I will recommend to family and friends. More
by Negasonic68
Employees Worked With
Jeremy Hamilton, Husny Ismael
July 22, 2014
Great experience This guy is so friendly, he answer questions like he knows what he's talking about. He's very patient with us. He's very helpful and he explain every This guy is so friendly, he answer questions like he knows what he's talking about. He's very patient with us. He's very helpful and he explain everything into detail, like warranty the best option we have. I strongly recommend Mark Destacamento he will make you feel special because of his great customer service and that is very important. My partner and I was very happy with our new jeep grand cherokee. More
by GianJona
Employees Worked With
Mark Destacamento
July 22, 2014
Great service Randy was great to deal with. I am in a wheelchair and don't drive but I own the vehicle. Unlike most people who keep talking to the driver even when Randy was great to deal with. I am in a wheelchair and don't drive but I own the vehicle. Unlike most people who keep talking to the driver even when I am answering all the questions, Randy came to the passenger side and talked with me directly. It isn't often that I get people in customer service that understand how respectful it is to talk to me directly. A definite plus in my day. More
by Cameraman780
Employees Worked With
Randy
July 20, 2014
Our new JEEP Cherokee My wife and I were browsing for a new vehicle, and we met Al Dewan. Right away he made us feel like V.I.P. 's and listened to all our needs. He was ve My wife and I were browsing for a new vehicle, and we met Al Dewan. Right away he made us feel like V.I.P. 's and listened to all our needs. He was very patient with us, even after 5 test drives. The JEEP Cherokee was our choice. Everything went great and all the staff at the dealership were extremely helpful. I strongly recommend anybody to give them a visit if looking for a vehicle, talk to Al Dewan he will make you feel like a V.I.P. and to me that is very important. Richard and Ginette Stankovich More
by stankovich
July 20, 2014
Brandon and Brooklyn Had my truck in the other day for repairs and the service I received from Annie blew me away. She updated me on the status of my truck while I was wor Had my truck in the other day for repairs and the service I received from Annie blew me away. She updated me on the status of my truck while I was working out of town and went above and beyond to make sure everything was covered under warrenty. The service impressed me so much this weekend my girlfriend and I came to Crosstown to get the dream jeep she has always wanted. Ryan in sales and Jocelyn in finance made us feel very comfortable in the buying process and were extremely helpful and informative. Thanks guys at Crosstown we will be back! More
by brandonferguson
July 20, 2014
my new car I would recommend Farid to everyone. I was very nervous on purchasing my new vehicle but Farid and his assistant Leah calmed me down and was very gre I would recommend Farid to everyone. I was very nervous on purchasing my new vehicle but Farid and his assistant Leah calmed me down and was very greatful and I purchased my 2014 Dodge Dart. Leah ( his assistant ) sat down with me and my hubby and waited until approved and she helped clean out my old car and put my stuff in my new car. More
by Loriann Yakimuk
July 20, 2014
Awesome service Awesome bunch of guys helped me get a truck I wanted and for a great price and drove the truck home that day, couldn't ask for a better experience Awesome bunch of guys helped me get a truck I wanted and for a great price and drove the truck home that day, couldn't ask for a better experience More
by Rene36
Employees Worked With
Mazin Fakhreddine, Hoakey Fiddler, Marko Kamal
July 17, 2014
My purchase of a new vehicle We received a call from crosstown to come in and trade our compass, Colin was very nice and took us for test drives in a few vehicle, My favorite was We received a call from crosstown to come in and trade our compass, Colin was very nice and took us for test drives in a few vehicle, My favorite was a Chereke, I did not qualify so Aaron and Colin got us pre approved for a Dodge Caravan wich I pick up today. Last year when moved to Edmonton we started getting service on our Compass & Journey and we received excellent service ane the express lube is easy and conviniate. More
by Kjfriesen
Employees Worked With
Colin Dzurka
