Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,402 reviews
September 03, 2014
Easiest & best vehicle purchase EVER! Buying a vehicle is suppose to be stressful... or is it??? Not at Crosstown in Edmonton! I had the best experience ever while purchasing a vehicle!! I Buying a vehicle is suppose to be stressful... or is it??? Not at Crosstown in Edmonton! I had the best experience ever while purchasing a vehicle!! It was totally stress free and fast! Both the Colin & Shaun made every effort to ensure I got what I needed and expected... no more, no less! No high pressure sales, great advice and I felt I was the only customer they had! I will be back and that's not a threat!!! More
by TalksWith1Finger
Employees Worked With
Shaun Hamaluk, Colin Dzurka
September 02, 2014
awesome Awesome service and very professional...Answered all my questions and more... Helped with everything in regards to buying our brand new jeep srt... T Awesome service and very professional...Answered all my questions and more... Helped with everything in regards to buying our brand new jeep srt... Thank you crosstown More
by Enas
Employees Worked With
Moose Zarandah, Marko Kamal
September 02, 2014
Oil Left on Engine after Oil Change Oil Filler Cap not installed properly. Oil splashed on top of engine and not wiped up. After checking fluids and doing oil change, employee doing wo Oil Filler Cap not installed properly. Oil splashed on top of engine and not wiped up. After checking fluids and doing oil change, employee doing work should have inspected that there was oil splashes on motor and that oil filler cap was not properly installed. More
by 4354697
Employees Worked With
Cassie Brochu
September 02, 2014
was the best time i ever had buying a car ever we want in there with my inlaws and felt like we were wanted and are business was greatly appreciated dwayne bubley showed us what we wanted and gave we want in there with my inlaws and felt like we were wanted and are business was greatly appreciated dwayne bubley showed us what we wanted and gave us a great deal hes very friendly and very professional we left there feeling like we got what we looking for at a great price and he toke the time to make sure were well taken care of we were very happy that we stopped by to take a look and he toke over and made us feel welcomed me and my wife are looking for a truck soon and will definitely be going back to dwayne bubley we thank you so much for taking the time to help us and treat us like a friend we will definitely tell our friends and family about our experience and the wonderful service that we received thank you again and god bless you all More
by mike.costa.315
September 02, 2014
If U want professionals - go to Crosstown!! We have been looking for a new Jeep Sport S for some time, did not realize there were NONE available in Western Canada. Called several dealerships but We have been looking for a new Jeep Sport S for some time, did not realize there were NONE available in Western Canada. Called several dealerships but only Colin from Crosstown came through for us. Although we could not find the Sport, he found us a Sahara which we are thrilled with. He was so enthusiastic and kept us informed reguarding delivery from Calgary etc. It is so refreshing to deal with someone who is good at what they do and understands his customers needs. More
by Rob Smith
Employees Worked With
Colin Dzurka
August 30, 2014
Jeep Compass I was so happy with my experience at CrossTown! Being relatively new to the new car buying experience Trevor was able to answer any question I was abl I was so happy with my experience at CrossTown! Being relatively new to the new car buying experience Trevor was able to answer any question I was able to spit out even the odd few. He never tried to talk me into something I didn't want !! Highly recommended! More
by Cbajeep
August 30, 2014
Amazing!!!!!! Thanks for being super friendly and informative and giving me an awesome deal on my new truck ! Thank you even more for staying late and giving me sup Thanks for being super friendly and informative and giving me an awesome deal on my new truck ! Thank you even more for staying late and giving me superior first class service and working so hard to give me the best deal. I'm driving my dream truck thanks to crosstown and they're wonderful employees. I will definitely be referring all the family and friends that I can, so that they can enjoy the crosstown experience as much as I did! Thanks Danny & Marko!!!! More
by Dillon88
Employees Worked With
Marko Kamal, Danny Setera
August 30, 2014
Felt like a VIP! Colin Dzurka has a wonderful attitude. Every aspect of buying a brand-new vehicle from crosstown Chrysler was simple. It was like hitting the big easy Colin Dzurka has a wonderful attitude. Every aspect of buying a brand-new vehicle from crosstown Chrysler was simple. It was like hitting the big easy button. I literally felt like a VIP. Hanging out on the sales floor was so fun everyone was so happy. I just want to say thanks! More
by Layne Fossen
Employees Worked With
Colin Dzurka, Jerry Ziniak
August 29, 2014
Awesome Salespeople It's refreshing to find a salesperson who is down to earth and doesn't waste your time by feeding you a bunch of bull****. Jennifer is intuitive - fi It's refreshing to find a salesperson who is down to earth and doesn't waste your time by feeding you a bunch of bull****. Jennifer is intuitive - figures out what you are looking for and helps you get it. It was a nice quick process. More
by MyAltitude
August 28, 2014
Need to pay more attention I brought my vehicle in for service and an oil change and dropped it off at 7:30am, by the time I go through the process of getting it in the system, I brought my vehicle in for service and an oil change and dropped it off at 7:30am, by the time I go through the process of getting it in the system, I missed my ride to work. I thought no big deal, I will use the shuttle service. BIG mistake, I will never use the shuttle service again. I waited until 9:15 that's the time the first of 2 shuttle buses arrived. I work a 5 minutes drive away and should have just walked to work. I would suggest you look at how many vehicles are coming in and add the appropriate drivers to help get those people waiting back to work. Or try using one vehicle for short hauls and make the people that have to go all the way south wait. Not sure why people on the southside bring their vehicle all the way to the north. When i asked how long the shuttle was away from picking us up, after already waiting 30 minutes, I was told both vehicles were on the southside and would be 45 minutes yet. There must be a program that customers could add their name to and it optimize a list for the drivers. The driver that was picking us up spent another 20 minutes organizing everyone and verifying where they were going and trying to track people down for the trip. The last time i brought my vehicle in for an oil change and fix a light it took 2 days beacause they were so busy. I was asked by the custoemr service lasy to give this dealership another chance. This time it took 90 minutes to get a shuttle to bring me to St. Albert Trail. I think i am going to try the Londonderry location and see if they care for their customers more. The lady that put my car in the system was fast and professional, but because of the shuttle wait, i rate the customer service as Fair at best. people at the counter noticed us sitting there waiting. They should be able to react and make things happen instead of just giving us a 45 minute wait response. More
by georgeBouchard
Employees Worked With
courtesy Coach, Angie Smith
