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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,089 reviews
October 19, 2019
Got the car Had a bad experience at another dealership but Had a good experience at Crosstown -- buildings really nice and the selection of pre-owned cars was goo Had a bad experience at another dealership but Had a good experience at Crosstown -- buildings really nice and the selection of pre-owned cars was good, too. Salesman was interested in learning exactly what we were looking for and has gave me a good price. I needed to check it out with my wife because she wanted a different color, etc., etc., so went home and brought her back. but Aaron threw in some options we hadn't considered. He was really good at sifting through all that stuff and she liked him. so we got the car. More
by Ed W
Employees Worked With
Aaron Henderson
October 17, 2019
Great service all around. Really enjoyed the service here. I’ve been to other dealerships recently and stood around in the showroom for almost an hour looking at cars without a Really enjoyed the service here. I’ve been to other dealerships recently and stood around in the showroom for almost an hour looking at cars without anyone talking to me, but when I came to crosstown dodge I had someone talking to me before I was even out of my car. They were really good at helping me to find the vehicle I liked and helped get the deal I wanted. The salesman Mazin did a great job at showing me that he wanted my business, but also gave me the space I needed to talk about it with my partner and discuss the pros and cons. More
by Drew678
Employees Worked With
Mazin Fakhreddine, Carlo Colinares
October 08, 2019
Aaron Henderson really goes above and beyond service! Aaron Henderson really helped me and my husband out when buying a minivan to fit our entire family(kids and dogs) comfortably into a new vehicle. He w Aaron Henderson really helped me and my husband out when buying a minivan to fit our entire family(kids and dogs) comfortably into a new vehicle. He watched our kids while we worked out the paperwork, and got us the best possible deal, i will definitely be recommending him to our friends and family, thanks again Aaron! More
by Erin.P
Employees Worked With
Aaron Henderson, Terry Woodcock
October 08, 2019
Aaron Henderson an excellent sales man Aaron Henderson really helped us out with the purchase of our new grand caravan. He made the whole experience smooth and enjoyable. He is also a very Aaron Henderson really helped us out with the purchase of our new grand caravan. He made the whole experience smooth and enjoyable. He is also a very knowledgeable sales person. More
by Joe. P
Employees Worked With
Aaron Henderson
October 06, 2019
Al is the BEST salesman you will ever have. He works for you to get you what you need. No pressure just great service. If your looking for someone that loves helping customers with no pressure but does eve you to get you what you need. No pressure just great service. If your looking for someone that loves helping customers with no pressure but does everything he can do to get you in what you want and at what you can afford. More
by Congo
Employees Worked With
Ali
October 03, 2019
Mazin was able to provide me with a reliable and affordable car he does such an amazing job and I would recommend him to all my family and friends affordable car he does such an amazing job and I would recommend him to all my family and friends More
by Luara
Employees Worked With
Mazin Fakhreddine
September 29, 2019
Heads up service rep. Kudos to Allan Angeles for helping me get my Dodge Ram serviced. I had brought it in for a recall notice and the left side ram box gate as it wouldn't Kudos to Allan Angeles for helping me get my Dodge Ram serviced. I had brought it in for a recall notice and the left side ram box gate as it wouldn't open. He recommended a complimentary inspection upon which the techs found some other issues I was unaware of including a leaking front strut. Allan was able to get those issues fixed and all under warranty on the same day. 5 stars to Alan. Geoff Jorden More
by gjorden
Employees Worked With
Allan Angeles
September 28, 2019
Started with great service, but the service ended quickly. I Bought a used Vehicle, the experince started off amazing, The staff where super friendly and happy, I bought my Suv on a Friday , They asked what I Bought a used Vehicle, the experince started off amazing, The staff where super friendly and happy, I bought my Suv on a Friday , They asked what day I would like to pick it up, I said Thursday of the following week. ( Thinking this would be enough time for them to get everything ready). I showed up with check in hand to pay for the vehicle in full, they told me then and there that it was not ready, Asked to come back the next day " It will be ready I promise". I had a bad feeling that that the vehicle would not be ready and called. They told me 4 o'clock, I let them know that I would be there Saturday morning, Guess What The Vehicle Was Not Ready !!! No Phone Call , No Communication. So Finally on day 10 I was able to pick up my Suv. I was promised a full tank of gas ( this did not happen) was told to come back and pick up a gas credit. Frustrated and just wanting to get out of there ,the salesman Mazin had the oddasity to ask me to give him a 5 star rating !! I would not recomend this Sales Guy to any of my friends or family , September 28 2019 Ryan Hudson More
by Carmen
Employees Worked With
Shellian Bremec, Mazin Fakhreddine
September 23, 2019
Terrible service department I have an oil change package with this dealership when I bought my truck, I go in about every 5k-6k for an oil change. I now have 40k on my truck and I have an oil change package with this dealership when I bought my truck, I go in about every 5k-6k for an oil change. I now have 40k on my truck and they are just now recommending service which should of been done at 10k and 25k. I was never told about any of this except for a recommendation to replace my windshield. Now they are quoting hundreds of dollars worth of service which should of been recommended months ago. This dealership values profit over customer service. If this service was recommended at the appropriate times i would not be as upset, but since they failed to do there job, I will not be bringing my vehicle back after my service contract is over. Very big disappointment as the sales side was fantastic. More
by LYNN
Employees Worked With
Jennifer Brown
September 16, 2019
Ask for Taleb Choucair regarding any new/used sales I would just like to take a few minutes to appreciate Taleb. While I was driving through their lot to see if there was any vehicles that peaked my int I would just like to take a few minutes to appreciate Taleb. While I was driving through their lot to see if there was any vehicles that peaked my interest, Taleb approached me and asked if there was anything he could do to help me out. I mentioned to him if that I was considering trading in my Subaru Legacy for a 4 door wrangler and that I was just looking around to see what they had in stock. He asked if I would have liked to comeback into the dealership and I kindly refused because I just wasn’t comfortable going inside. To my surprise, Taleb then asked if he could grab me a coffee from inside while I kept looking ( of course I said yes ) anyways once he came out with my coffee he left me his card and mentioned that if I had any question, comments, concerns or that if I was just in the neighbourhood to give him a call or text or even just stop by. I didn’t purchase anything from crosstown but hopefully one day I will from Taleb. Not only was he kind, energetic , understanding he was also very professional and will not bother you like car sales workers through text/emails/phones. I would highly recommend Taleb for the best service at crosstown! More
by Abardakci
Employees Worked With
Taleb Choucair
